Skip to main content
  1. Hotel reviews homepage
  2. India hotel reviews
  3. Karnataka hotel reviews
  4. Bangalore hotel reviews
  5. Reviews of Grand Mercure Bangalore - An Accor Brand

Reviews of Grand Mercure Bangalore - An Accor Brand 5 stars

3rd Block,12th Main, Koramangala, 560034 Bangalore, India

#134 of 986 hotels in Bangalore

Guests' Choice

Review score

Based on 471 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • One-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 6 nights

    The staff were all amazing. The food booth in the restaurant and the room service for was excellent. I also had a massage in the spa which was great.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Business trip
    • Group
    • One-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t value for money

    Room was fine

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    We booked half board and at checking it was not made clear that a la cart was not part of the package. Perhaps it was our fault that we also did not check, so we had to pay for one night meal. Bit annoying but the lady receptionist did her best.

    The restaurant staff were excellent. Imanual and the team did everything to make our meals at the restaurant an enjoyable experience. The food was really good. The hotel is located in a better part of Bangalore. The rooms were clean and we were upgraded. We used the spa and it was great.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    A little too pricey for the facilities.

    Spacious room. Very good service from the staff.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    They can add more beds to the suite as the regular bed had less space
    • Leisure trip
    • Family with young children
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 3 nights
    • Submitted via mobile

    The food was very nice . the room was very comfortable and family friendly.All the facilities and services were nice .The location of the restaurant was pleasant surrounded by trees .The morning is the best time to go walking in the pleasant location .

    Stayed in December 2023

  • Reviewed: 25 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 4 nights
    • Submitted via mobile

    Aircon is a bit noisy

    Clean and cozy. Staff are friendly and helpful.

    Stayed in October 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night
    • Submitted via mobile

    Horrible food quality

    Stayed in July 2023

  • Reviewed: 25 July 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night
    • Submitted via mobile

    While the restaurant was good, approach was not very good. Bathrooms were small.

    Suites were big and very comfortable. Homely kitchen and atmosphere. Well equipped amenities.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    I would definitely stay there again.
    • Family with young children
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 4 nights
    • Submitted via mobile

    It’s quite expensive

    Great service and great gym.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    7.0
    Good for stay, but not good with food
    • Business trip
    • Solo traveller
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 3 nights
    • Submitted via mobile

    The food is not very good and there are very few options for food. There is also a time for certain food, and you can't order it after certain hours, which I don't like. There are also plenty of options in the buffet, but after two days I got bored with them. Additionally, the restaurant area is very small compared to other hotels. Some of my foreign colleagues come for dinner and don't feel comfortable because we're all romping around so close together because there's not much space.

    The service is outstanding, I have Vikas and Shiva as my floor caretakers. The room cleaning is also very precise, so I always feel like I am walking into a brand new room. Staff in hotel, as well as those in the restaurant, are extremely polite and well mannered. Having all the amenities at your disposal makes staying in a suite comfortable and easy. Photos of all items in the room have been added.

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night
    • Submitted via mobile

    Quite surroundings and great space.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    I would love to stay in Accor property again and again it’s an amazing seeing
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    The buffet prices are very much high

    because it’s very silent and peaceful

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    stayed here because they allow pets
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night
    • Submitted via mobile

    musty smelling room

    dog friendly

    Stayed in April 2023

  • Reviewed: 24 May 2023

    8.0
    Great for escapes in city witg your furry friends
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night
    • Submitted via mobile

    NA

    - Location - Staff - Food

    Stayed in May 2023

  • Reviewed: 7 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms have plumbing issues with water draining slowly. The restaurants are not up to the mark.

    The room layouts and decor is superb. The interiors are done very nicely. I've always loved the rooms.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    9.0
    will come back again
    • Business trip
    • Solo traveller
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    the blocked pipe was not attended to despite telling the housekeeper and she acknowledge that the maintenance will take action

    location in a nice neighbourhood , the studio style hotel

    Stayed in May 2023

  • Reviewed: 20 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night

    Rate is bit on the higher side. Could have become more attractive.

    Complementary coffee with sides and homemade chocolates for my kids which made my kidsdelightful.

    Stayed in March 2023

  • Reviewed: 6 March 2023

    9.0
    Lovely, would recommend
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night

    Difficult to find parking, my partner and I came with a private car and most of the spots were taken, eventually the staff helped us find a place to park. Would have been nice if they let us know where to park so as to avoid us having to loop back around again.

    I was only here for a night, was looking for a clean and comfortable place to stay before my flight the next day. The staff were helpful and friendly, the room was very comfortable with all facilities that I required for my stay. Snacks were brought up to my room and a gift offered to me upon departing which was a nice gesture.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • One-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    Bathtub needs to change WC seat covers look very old The drawing room needs a single seat sofa Need to improve the timing of food delivery

    The location is very calm and neat Staff is very good The room is very neat and clean Good breakfast and food Staff is very good and friendly

    Stayed in February 2023

  • Reviewed: 18 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, good facilities and room and very good service.

    Stayed in February 2023

  • Reviewed: 11 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night
    • Submitted via mobile

    Nothing in special!

    Everything was well organized and peaceful! Must compliment the staff from the door boy to the reception to the entire staff. Everyone was very much welcoming and understanding and guest friendly!! Thanks to the entire staff and team for such a lovely experience throughout the stay!

    Stayed in January 2023

  • Reviewed: 21 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night
    • Submitted via mobile

    Need more variety of food and full menu availability at given times

    Suite was large and clean

    Stayed in December 2022

  • Reviewed: 2 November 2022

    9.0
    Nice place to stay in Koramangala
    • Business trip
    • Family with young children
    • Studio Suite with Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 1 night

    If you choose half board, you may want to go for a la carte as there is not much variety in the food. There is loud party music in the restaurant, which may be a bit too much for those who prefer a quieter environment... We requested a change to in-room dining, and the staff was very accommodating.

    Cleanliness of the facility, attentive staff. Excellent response to our needs with top-notch care. Right after our check-in, we received an automated email from the hotel to evaluate the check-in process. We also felt that the hotel was willing to catch and improve even small issues, both in terms of technology and manpower. As a parting gift, we were also pleased to receive a fine soap made by socially vulnerable women (as explained to us by the manager). It was heartwarming to know that someone in a position of corporate authority made a decision with the welfare of society in mind and provided quality, practical gift to the guests. (As a parent, it gave me the opportunity to explain to my child what an ideal leadership looks like.. so thank you fot that.) We'll definitely revisit the premise if we were in the area.

    Stayed in October 2022

  • Reviewed: 23 September 2022

    9.0
    it was memorable and will come back again
    • Business trip
    • Solo traveller
    • One-Bedroom Suite with Balcony and Kitchenette with 20% discount on Food and Soft Beverages and 20% on SPA
    • Stayed 2 nights
    • Submitted via mobile

    non

    the room was huge and clean

    Stayed in September 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: