3rd Floor, Nayak Chand Complex Near Tiwari Chaat, Latoush Road Charbagh, 226021 Lucknow, India
#160 of 202 hotels in Lucknow
Guests' ChoiceBased on 37 hotel reviews
5.4Cleanliness
6.3
Comfort
6.4
Location
7.2
Facilities
6.2
Staff
6.7
Value for money
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 October 2023
Ash
NepalPillows
Location
Stayed in October 2023
Reviewed: 15 August 2023
Pal
IndiaFood
Cleanliness
Stayed in August 2023
Reviewed: 17 May 2024
Prabhas
IndiaStaff
Stayed in May 2024
Reviewed: 23 April 2024
Verma
IndiaFood
Stayed in April 2024
Reviewed: 3 April 2024
Brijnath
IndiaRooms
Stayed in April 2024
Reviewed: 30 March 2024
Baisaly
IndiaStaff, cleanliness and room coordination
Nothing
Stayed in March 2024
Reviewed: 26 March 2024
Sambasiva
IndiaI travelled almost every year from 2012 till date except for 2 years of covid period ,this is the worst hotel we stayed from my decade traveling period,have a look at the snaps attached,you come to know ,not sure how you are making tie-up with these type of worst hotels,i request to you take a look at snaps,call me if you need any further information.
Stayed in March 2024
Reviewed: 23 March 2024
Rehan
Saudi ArabiaFood
Stayed in March 2024
Reviewed: 27 February 2024
Singh
IndiaRooms
Stayed in February 2024
Reviewed: 26 February 2024
Prabhat11890
IndiaEverything is good not comments on this
Good in nature , clean , and staff is too much supportive
Stayed in February 2024
Reviewed: 25 November 2023
Lidia
IrelandNo towels
Breakfast was delicious 😋
Stayed in November 2023
Reviewed: 1 November 2023
Amit
IndiaEverything
Nothing
Stayed in October 2023
Reviewed: 25 October 2023
Puneet
Indiafood
Stayed in October 2023
Reviewed: 24 October 2023
Abhishek
IndiaLocation is very poor, property is very poor
Do not opt this property into f you are travelling as a couple, this hotel is basically used for cheap kind of short stay(you know what I mean)
Stayed in October 2023
Reviewed: 21 October 2023
Chawla
IndiaRooms
Stayed in October 2023
Reviewed: 11 September 2023
Gaurav
IndiaBqd
Bad
Stayed in August 2023
Reviewed: 7 September 2023
Azad
IndiaACs should be functional, all items in the washrooms should be in good condition.
Breakfast was good and location is also good
Stayed in September 2023
Reviewed: 31 August 2023
Raja
IndiaRooms
Stayed in August 2023
Reviewed: 5 August 2023
Singh
IndiaHere bad experience
Nothing money waste
Stayed in August 2023
Reviewed: 5 August 2023
Trivedi
IndiaNo coordination between Hotel & Booking side
Not given entry as yur booking is false
Stayed in August 2023
Reviewed: 20 July 2023
Singh
IndiaIts my favorite hotel in Lucknow, Its an average hotel but their rooms are neat and clean, ambiance is good. Food is also good …
Stayed in July 2023
Reviewed: 7 July 2023
Neeraj
IndiaUrinal smelling, staff not supportive & illetriate. Only focus to collect room charge without bill. Service not good. Room & bedsheet not clean. Ac room charge paid but ac not cooling
Nothing... Urinal smelling all rooms
Stayed in July 2023
Reviewed: 21 June 2023
Walla
IndiaSpitting of gutkha in stairs No lift Room size is very small Tiolet pot was leaking
Stayed in June 2023
Reviewed: 19 June 2023
John
CanadaWifi
Stayed in June 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content