IOCL PETROL PUMP, Bhuteshwar Rd in front of Kankali Mandir, 281001 Mathura, India
#16 of 75 hotels in Mathura
Guests' ChoiceBased on 91 hotel reviews
7.2Cleanliness
7.4
Comfort
7.5
Location
8.5
Facilities
7.1
Staff
8.0
Value for money
7.5
Free WiFi
2.5
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End of dialog contentReviewed: 19 April 2024
Milind
IndiaThey charged me 300 rs extra saying it is commission for booking.com.
Stayed in March 2024
Reviewed: 28 March 2024
Jonathan
United StatesNot really dirty per se, but just feeling a bit run down
Everything was just good enough. Nice extra of having a small holi celebration as well! Would stay again
Stayed in March 2024
Reviewed: 24 February 2024
Anand
IndiaNo kitchen
Service and close to station
Stayed in February 2024
Reviewed: 31 January 2024
Anoop
IndiaBathroom facilities: Door was not closing properly. Main door key was difficult to operate. If they could make it automatic or provide smooth locks, it would be better. Location was good. There was one more hotel with the name Mukund and got confused. Google map location went to the back side road of hotel which need to be corrected and set right.
Room was neat and tidy. Location was reachable and accessible other than misdirected by Google map. Facilities were also good and is value for money. Staff behaviour was also quite nice. Hazzle free check in.
Stayed in January 2024
Reviewed: 15 January 2024
Kandagatlasatish
IndiaStinky room
Room was not well maintained. Fans and lights were dusty. But staff was good. But please be more kind to provide extra blankets...the winter there is bones shivering.
Stayed in January 2024
Reviewed: 14 January 2024
Kalpana
IndiaADDITIONAL CHARGES WERE APPLIED DURING BILLING AS COMMISSION, which was asurprise
Stayed in December 2023
Reviewed: 1 January 2024
Ankit
IndiaDoesn't have electric kettle to get warm water.Everytime we have to call waiter to give hot water.And no landline phone is there in any room and if you need anything you need to call them from your phone
Room is big and clean
Stayed in December 2023
Reviewed: 5 November 2023
Vijendra
IndiaVery less number of electrical points for charging, mobiles, laptop etc. Bathroom size is good but no exhaust fan.
Outside open space. Car parking. Nearby good dining place.
Stayed in November 2023
Reviewed: 30 September 2023
Amit
IndiaLocation wise is very good
Stayed in September 2023
Reviewed: 20 September 2023
Tripathi
IndiaAll good
Clean and nice
Stayed in September 2023
Reviewed: 27 August 2023
Paolo
ItalyThe indications of the position on booking and on google should be more precise and unambiguous in our opinion. The staff have to find the right way to be clear about the position for those who arrive in the city for the first time. Even the tuktuk drivers were not able to find it. And it is crazy, cause the hotel is huge and on a main road.
The structure is a large resort with several buildings, each with a green area in front of it (I think the suffix "garden" comes from this; for us it was very convenient for hanging out the laundry, which is always very useful! ..but beware of the monkeys). Important premise: if interested, specifically ask to stay in the building that has hot water, because the first -the one with the guardhouse/main reception- does not have hot water (the one immediately behind, let's say the second, does, and we choose that one). Don't esitate to ask: the staff is very attentive and kind, and although they don't speak English perfectly, they have always been available: for example, we arrived reeeeeally early in the morning and were very tired from a nightbus trip, and as there was no room with hot water available in that moment, they gave us the opportunity to rest by giving us the keys of another room, where we slept for a few hours, and then moved to ours when it was ready!! A very rare kindness. Another example: the guys who clean the rooms (upon request), or bring breakfast (there isn't a dining room, breakfast is brought to your room; nothing special, there's a small menu with options typically Indian, but everything was good, and even when we asked for something different - a western black tea, therefore without salt! - they managed to satisfy us) they are very smiling and kind, and the atmosphere is always carefree and pleasant. In general, even if communication in English is not always possible, we always understand each other and have a laugh together.
Stayed in August 2023
Reviewed: 2 July 2023
Chirag
IndiaEverything needs to be improve as per price charging for the room and even breakfast too. Just can be stay enough well but not can expect anything more.
Location of the Property at Main Highway Near Railway station and bus stand. Cleanness, Average everything.
Stayed in July 2023
Reviewed: 14 May 2023
Nagasai
IndiaUtility water is extremely hard, it could not be used for brushing, hair & face wash. There was too much of power cut we could hardly use the AC. Room had lots of flies & masquitoes but the staff was supportive in providing necessary aid
Hotel is at very good location close to railway station. Room is very big. Washroom was clean.
Stayed in May 2023
Reviewed: 5 May 2023
Deepak
IndiaPantry not available n tea is unhygienic
Stayed in May 2023
Reviewed: 4 May 2023
Rajiv
IndiaLook good👍
Stayed in May 2023
Reviewed: 17 April 2024
Suchitra
Mauritiusbad smell in room Railway behind the hotel which was noisy throughout the night Easy access of monkeys to rooms Very dusty
Found on main road
Stayed in April 2024
Reviewed: 9 April 2024
Dr
IndiaAll is well
It's excellent one. All staff & manager is adjustable & kind person. After chech out, they allow us to put our luggage in there office for hole day & permit us to fresh. And gave there office room for change.
Stayed in April 2024
Reviewed: 31 March 2024
Shashi
IndiaThere is not facility of cleaning, bathroom has very foul smell
There is nothing to Like at this property
Stayed in March 2024
Reviewed: 22 March 2024
Ravi
IndiaIt was not mentioned before on call that it will be two mattress to sleep on the floor for other two person in the room. Very disappointing. we had no option at that moment. We were 4 and all three was older persons, my parents and in-laws and hotel does provide mattress to sleep on the ground. It is not mentioned in the website either. They provided 2 towel even there was 4 persons, why not 4 - they replied we provide only 2. I mean, What the hell.
Easy and fast checkin and helpful check-out
Stayed in March 2024
Reviewed: 14 March 2024
Wander_couple
IndiaCons: *Arrogant staff( was geting electic shock due to some faulty connection, but staff didn't agree..but had to,when finally 4th person was called to check) *Rooms in bad condition(dusty and stinky) *HARD water( difficult to use) *Though i have mentioned the location in pros, it can be noisy and disturbing for some. *Tv not working( for kids,in case) Had ignored previous reviews which had mentioned the same points and thought, "it's ok, let's adjust" but NO, not upto the mark!
Pros: Location (near to railway station) Spacious (big room and lawn) RO water Parking available
Stayed in March 2024
Reviewed: 13 March 2024
Gouri
IndiaGood View and nearest station
Good view and nice staff
Stayed in March 2024
Reviewed: 31 January 2024
Soumalya
IndiaIt was not a hotel but a marriage hall
Pathetic
Stayed in January 2024
Reviewed: 30 January 2024
Hitesh
IndiaNo resturent......... Room Cleaning is average.....
Staff is good ...... Location near at junction
Stayed in January 2024
Reviewed: 25 January 2024
Giorgio
ItalyIt can be more clean.
The staff tried their best to help us. An additional bed was provided, and the hot water was present. It provides a laundry service.
Stayed in December 2023
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