Mosquitoes

Food

Stayed in April 2024

Nothing at all

Everything about this property was exceptional, right from the wonderful suites, to the stunning property itself and truly gracious hosting by the staff who literally couldn’t do enough. The food was delicious too, and the fact that you literally could order anything and they would get it for you, was a huge bonus.

Stayed in March 2024

Home style comfort at a Luxurious Resort

Stayed in January 2024

Staff nature

Very nice property with very home friendly staff

Stayed in October 2023

Bugs In my room,lots of bugs,?I showed to cleaning crew

Friendly staff,good food

Stayed in October 2023

It wasn't value for money.

The hospitality of the staff..

Stayed in September 2023

Nothing.

The team in the hotel. Exceptional service, warmth,made us feel like part of the family.

Stayed in April 2023

clean 、 piece and nice service

Stayed in February 2023

nothing

An amazing and wonderful place! Exceptional service! The team and management are at the highest level! Historic building and interiors! Just gorgeous!

Stayed in January 2023

The staff was almost too helpful particularly while dining in that they were inquiring if everything was to our satisfaction too often.

Excellent welcome. Staff did everything possible to make our stay comfortable. Hotel was excellent. The premises could use a little refreshing (rose garden, golf area).

Stayed in November 2022

everything. especially the service.

Stayed in November 2022

I suppose it has not been asked to your staff before, but I wanted to know the type of mutton that is served at your hotel. I was told that it is "HALAL" mutton. On asking if there is a choice to have non-halal mutton, I was told that the supply is local and verified to be of top quality, BUT ONLY HALAL. Well, it is expected to be of top quality at Taj. But, if some guests are told that the mutton is not halal, they will refuse to partake it - living in Bharat you are aware of it. However, the choice of non-halal meat should be there to respect the sentiments and choices of the rest of us. This forcing of a particular type is not right. This comment is neither a criticism nor a communal / religious fanaticism. Merely a question of not thrusting something on the guest. Having said this, the food was excellent.

Jalebi-Dahi was what Kashi is for ! The staff, without exception, wants to make a guest happy. The food is not the "cliched" 5 / 7 star bland, tasteless affair. Small gestures, too many to mention separately, go a long way.

Stayed in May 2022

it’s quiet and located in beautiful city! one of the best!

Stayed in June 2022

everything was exquisite. yes it is far from main ghats, you can’t book it and then complain. come prepared to take a cab…the least of the issues.

Dont know where to start. the property itself is an oasis….in the middle of chaos. you can experience varanasi and it’s craziness and come to the palace to immediately have a zen state. The staff is beyond words that can describe. Ganesh has passion in running the place and it shows. But then it shows in the door man who ran to be at the ghat to ask if I want a seat for the aart, mind you that is after I checked out. He just cared. the chef, butler, front desk (he actually used his app to call me an Ola and gave me his mobile nbr in case i needed something) everybody were par excellence. if you think you know what it is be royal think again and experience it here. they will welcome you with a conch, garland and some excellent drinks and snacks. the farewell was even better. a gift, and all of the lined up with folder handed hands biding you farewell. I have not experienced that at home. if you are here in varanasi, do experience it. you can say it is pricey, but when you have dinner in their pool side table and the live music plays next to you, you will know it is worth it.

Stayed in April 2022

Fabulous

Stayed in March 2022

Nothing

The ambience, hospitality are excellent. General Manager Mr. Vikash, front desk executive Ms. Rimjhim , Mr. Rupak were so cordial

Stayed in January 2022

Incredible staff who were warm , courteous and helpful. Clean rooms and the location was very ideal. Beautiful property . Highly recommend this for stay in Varanasi.

Stayed in December 2021

the food can be better - didn’t enjoy it much

there was so much peace once we were in the property, quiet, in nature and relaxing. the rooms were great and service excellent. really felt like living in a palace. very courteous and great staff

Stayed in November 2021

Everything was perfect.

Everything

Stayed in November 2021

everything was fine

awesome property. best in Varanasi and one of the best Taj hotels I have stayed

Stayed in November 2021

All way above expectations

The service exemplary. Food served at any time as per our convenience. Super friendly staff. Small persobal touches everywere

Stayed in July 2021

Nothing

Everything

Stayed in July 2021

Turned out to be one of the best stays in recent years, staff were outstanding, property was beautiful. Would recommend anyone to stay there for an amazing experience

Stayed in June 2021

Property Cleanliness should be essential all point and time.

Stayed in May 2023