Bit noisy as people arrive

The room position in the airport

Stayed in March 2024

I was bitten by mosquitoes in my room overnight so I don’t think the airport is generally a good place to stay unless they provide nets.

Stayed in February 2024

The black mould, the service and the horrible spa

Okay I rarely (actually never) leave bad reviews. Let’s start with the good. The bed was really comfortable and I could sleep and if you have no other choice because of your flight connection it’s a good transit option. But i think next time I will take a cab and stay at a cleaner place because there was black mould EVERYWHERE. Behind the entire wallpaper was black mould. I took pictures. You can smell it too. And for the love of god don’t get a massage or treatment at the 02 spa. It’s like abuse the staff stopped like 3 times for personal phone calls and let me just lay there for many minutes… not relaxing at all. The breakfast was okay. But for 150USD a night, Jesus. Save your money and take the Hilton or The Leela.

Stayed in March 2024

Security at the hotel is unpleasant

Location for transit

Stayed in February 2024

Staff were asking for too many documents. Would not accept copy of adhar card

To my surprise there was no breakfasts included. Should have checked when booking.

Stayed in February 2024

Food, The breakfast was appalling, it was dried out and stale. The worst hotel breakfast I have ever seen ( I regularly use hotels around the world) The whole thing looked like it had died of old age. I did point out some examples to the girl on duty but she seemed completely uninterested.k

Location

Stayed in February 2024

the price offered on booking.com and actually paying the final price was different and not acceptable.foreign transfer fees rates are very low which means they are just ripping off customers.

good location, decent room, very close to airport.

Stayed in February 2024

A bit pricy and noisy.

Perfect for a transit stay.

Stayed in March 2024

Carpets are old and looks never cleaned. There is dust behind the things which needs to be cleaned as people having dust allergies struggle a lot there.

Location, convenience, and staff was good and helpful. Food was good.

Stayed in February 2024

Getting to the property is a big hassle. Barely any outside staff knows where the hotel is. Somewhere in P4 was the guidance. Though it is situated within the airport. We had a car full if bags, we had to park somewhere far and drag the bags all the way to the hotel. There were no porters also to speak of to help us unload.

Very convenient you just have to take couple of lifts for departures

Stayed in February 2024

Convenient for early morning flight having arrived the previous night

Stayed in February 2024

Noisy guests, expensive room and food just OK. TV not working and room charged on card in £ without choice being offered, increased room charge from 17,000 rupees to £195, a markup of £25 which has to exceed any bank exchange costs. Was rectified on request but felt like sharp practice.

Convenient for transfers. Decent sized room, comfy bed, good showers.

Stayed in February 2024

Staff were not particularly polite

Location

Stayed in January 2024

This hotel is perfect is you need a stop over in Mumbai. Very convenient as you don't need to leave the airport. The staff are very helpful and friendly at Reception and in the restaurant. Room and bathroom are a good size with everything you need. No windows as in the airport. The food was very good. Would recommend.

Stayed in February 2024

The continental breakfast could have been better. The bread was stale.

The room was clean and the bed exceptionally comfortable. It was also very quiet enabling a peaceful night's sleep.

Stayed in February 2024

Room tariff. It is too high.

It is near to the airport

Stayed in February 2024

Location & Cleanliness

Stayed in February 2024

Too expensive, front office executives are not trained to handle the pressure during rush hours

Location, the feel of a 4 star room (without balcony)

Stayed in January 2024

Room is a very small cubicle in general and, especially for the price charged... but it's clean

Friendly staff and location

Stayed in February 2024

Very conveniently located. Especially when one has an early flight to catch. A clean room with clean facilities. Recommended for short overnight stay or a long layover

Stayed in February 2024

Accomodation was very basic. Breakfast was very sparse and no english choice. Wi fi was unavailable.

Great location within transit terminal

Stayed in February 2024

Rooms weren’t soundproofed so can be noisy

Location, clean, friendly welcome, good restaurant

Stayed in February 2024

I booked a room with one double bed and a single bed for 4 members as shown in the picture. But when I checked in there was one double bed and Staff said your booking was only for a Double bed.

Easy transit to Airport Terminal 2

Stayed in February 2024

It is very difficult to find if you are not in the terminal eg you are departing from Mumbia. Make sure you get directions from the hotel . The rooms are small without windows with very poor insulation . I thought someone was in my room but it was my neighbour moving around .

This is an airport hotel located on the lower level of the airport facility so easy to get to departures .

Stayed in February 2024

Cold water in the shower. AC wasn't working properly - we wanted to raise the temperature slightly but it wouldn't so we were very cold. Safe wasn't working - we contacted the staff they said they would fix it tomorrow and we would have already checked out by then.

Location is excellent. Have stayed here before and would stay again. Friendly staff.

Stayed in February 2024