Terminal 02 , P4 Level , below the Arrival Hall Below the Arrival hall., 400099 Mumbai, India
#175 of 697 hotels in Mumbai
Guests' ChoiceBased on 1188 hotel reviews
7.2Cleanliness
7.9
Comfort
7.9
Location
8.9
Facilities
7.5
Staff
7.9
Value for money
6.7
Free WiFi
7.7
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End of dialog contentReviewed: 29 May 2024
Karrah
IndiaEasy to catch early morning flight.
Conveniently located.
Stayed in May 2024
Reviewed: 28 May 2024
Sandesh
United Arab EmiratesSmall room
Close proximity to airport
Stayed in May 2024
Reviewed: 27 May 2024
Yogendra
Indialocation - proximity to the arrival & departure halls
Stayed in April 2024
Reviewed: 25 May 2024
Sedat
SwedenBedsheets, pillows, and bed quilt had not been changed after previous guest. I called reception who sent for the cleaning staff, but it took them almost an hour to come and change. New sheets and quilt were also not perfectly clean so I requested another pair. Finally the 3rd ones were clean enough to use. The cleaning staff was patient and didn't complain. The Niranta bespoke water bottles provided in the rooms were free of charge and were sealed with a sticker only. I didn't take the risk to try this water , as it didn't have any certification or origin information. Couldnt connect to their wifi.
Very convenient to reach the departure or arrival floors. Comfortable room with many TV channel options, nice bathroom and shower. Service minded staff Security guards outside
Stayed in May 2024
Reviewed: 24 May 2024
Abhijit
IndiaVery conviniently located.
Stayed in May 2024
Reviewed: 23 May 2024
Jawaid
United Arab EmiratesThere were no Windows in the room. Otherwise all other things were good
The location of hotel at the airport is excellent and very convenient.
Stayed in April 2024
Reviewed: 19 May 2024
Nisha
United KingdomFirst room, bathroom leaking from ceiling, had to change rooms.
Location is ideal
Stayed in April 2024
Reviewed: 16 May 2024
Chandni
NetherlandsIt was not clean, could clearly see dirty carpet& inside the rooms could see lot of dust. The mini refrigerator was not working but the staff was kind & offered to put my fruits in their kitchen fridge.
Breakfast was the only good thing. When i arrived with my mom ( who needed wheelchair assistance) they were unhelpful and asked me to contact Bats team directly . The next day when staff changed Teena was helpful and arranged for wheelchair to go to the airport , before that i was struggling to contact airport, airlines and bats service team with no help from anywhere. For the price that i paid for few hours of stay, you expect some comfort and ease, which i didn’t find in this hotel.
Stayed in May 2024
Reviewed: 7 May 2024
Ryan
United KingdomThere’s no window in the room at all, there was a bit of food from the prior guests on the bathroom floor, in the morning the lights in the bedroom didn’t work and my phone hadn’t charged so something happened with the power, the breakfast was pretty average
In the airport as promised, the aquarium was cool
Stayed in May 2024
Reviewed: 4 May 2024
Shanthini
IndiaThe front desk staff were not responsive to calls or messages prior to check in . It seemed that they were short staffed .
The comfortable bed and the clean room and bathroom
Stayed in April 2024
Reviewed: 21 April 2024
Mohinder
United StatesDelayed check in
Located inside Airport
Stayed in March 2024
Reviewed: 21 April 2024
Karan
Hong KongFor the price, the rooms could have been slightly bigger. So I wouldn't say its value for money. I cannot fault it for anything else.
Located at level 1 P4 of terminal 2, its very convenient to access from the international terminal. No need to leave the terminal building. The rooms are however quite compact. Basic facilities in the room but functional.
Stayed in April 2024
Reviewed: 20 April 2024
Tracy
United KingdomHoles in bedding, we have stayed here before and there were holes then and same now. 3 pillows for 2 people so I asked for another which never came. Air con comes on in noisy blasts throughout the night which doesn’t aid a peaceful nights sleep before an early morning flight which was the whole point of booking it.
Location is perfect for travel to or from Mumbai international airport. Bed was comfortable, room size just right.
Stayed in April 2024
Reviewed: 11 April 2024
Tushar
IndiaLocation and Room Hygine
The location is perfect
Stayed in April 2024
Reviewed: 9 April 2024
Karsan
AustraliaThe cleaning carpets dirty Water kettle rusted
Location
Stayed in April 2024
Reviewed: 9 April 2024
Sanjay
IndiaLocation.
Stayed in March 2024
Reviewed: 5 April 2024
Amol
DenmarkYou can not have car drop at door step of hotel. You can hear sound from corridor so not well sound proof. Lsck pf coordination between shift staff. We ordered Airport Portal service in the evening and morning staff did not know about it when Portal service did not come. Not really value for money.
Close to Airport.
Stayed in March 2024
Reviewed: 4 April 2024
Laurent
Francedespite several reminders from my side, nobody came to give me a TV remote control. Impossible to watch TV
Stayed in March 2024
Reviewed: 3 April 2024
Lodha
IndiaWhen the booking was done it was mentioned it is for 2 adults and 2 kids aged 16 & 9years .. upon asking for extra bed i was asked to pay the charges of 2500+ taxes ..which was not good as same was not mentioned anywhere while booking was done.
Location
Stayed in April 2024
Reviewed: 29 March 2024
Robin
United KingdomNot ideal to have a room without windows but understandable I guess. One major issue is that I was allowed to book BEFORE I knew that you have to be going to or from T2 at Mumbai airport - and it's not always that easy to know whether you are doing that. I would have liked much clearer upfront statements to that effect so that I could have found out before booking.
Fantastically convenient place to stay when transiting through terminal 2. Excellent customer service, decent food, and quiet stay in a comfortable bed.
Stayed in March 2024
Reviewed: 28 March 2024
Laurent
FranceVery good service from Mahesh!
Stayed in March 2024
Reviewed: 26 March 2024
Marketa
Czech RepublicThe beds are very small! We booked the room for 2 adults and 2 kids (but not small anymore), but the beds in the room were only about 1,3m wide, which is not enough in case you have 2 beds like this for 4 people.
Nothing special, breakfast looks like an aiport lunch.
Stayed in March 2024
Reviewed: 23 March 2024
Tanvi
IndiaRoom was not worth as per the cost .
Property was good accessible & very easy to reach from arrival terminals.
Stayed in March 2024
Reviewed: 21 March 2024
Subhasis
BahrainMosquito in restaurant and in the room. Rooms are not sound proof. It was quite noisy at night.
Location and service of staff members
Stayed in March 2024
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