CTS 1359 Marol Next to Airport Metro Station entrance no 3 Andheri Kurla Road, 400059 Mumbai, India
#26 of 679 hotels in Mumbai
Guests' ChoiceBased on 773 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.6
Facilities
8.8
Staff
8.8
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 14 May 2024
Priyanka
United KingdomNothing , they are so good
The best hotel ever with best hospitality
Stayed in May 2024
Reviewed: 12 May 2024
Arun
IndiaThere were no shortcomings
The overall ambience and cleanliness.
Stayed in April 2024
Reviewed: 9 May 2024
Pravin
IndiaFacilities at hotel
Clean
Stayed in May 2024
Reviewed: 9 May 2024
Ahmed
MaldivesAll is good
Amazing place/ very friendly staffs, good standard
Stayed in May 2024
Reviewed: 7 May 2024
Arif
IndiaBreakfast was very bad.
Location, accessibility to metro.
Stayed in May 2024
Reviewed: 6 May 2024
Mokshda
AustraliaEverything were amazing food service .
Stayed in April 2024
Reviewed: 6 May 2024
Sreelakshmi
IndiaAmazing property!! Super clean and pristine ! Multiple areas of comfort . Staff were the best ! They were most accommodating and patient !always with a. Smile and prompt service Morning buffet was excellent and multi continental! This was the second Novotel property we stayed in Mumbai and both of them were top notch !Will definitely go back
Stayed in May 2024
Reviewed: 5 May 2024
Rajesh
United KingdomNothing
Excellent room and vegan options for breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Jay
GermanySome other employees, like everywhere else in the higher price segment, cannot maintain the balance between elegance and arrogance.
Everything was fine. Close to the airport but very very busy area! It's better not to go out during rush hour. It met the Novotel standard above average. The receptionist, especially the young gentleman who checked me in, was very professional, polite and friendly. Some other employees, like everywhere else in the higher price segment, cannot maintain the balance between elegance and arrogance.
Stayed in April 2024
Reviewed: 5 May 2024
Mohammed
OmanLocation,
Communication, staff, and room
Stayed in April 2024
Reviewed: 5 May 2024
Anandroy
South AfricaNOTHING
EXCELLENT AND STAFF SERVICE PAR EXCELLENCE
Stayed in April 2024
Reviewed: 3 May 2024
Kamini
United KingdomThough excellent location for the airport, it was a very busy location for anything else. Rooms overlooked train line which was great for our kids entertainment but others might not like that.
Breakfast was fabulous, rooms very exceptional, staff was amazing.
Stayed in April 2024
Reviewed: 3 May 2024
Jayashree
IndiaAmazing property , spacious rooms , airy and bright
Stayed in May 2024
Reviewed: 3 May 2024
Neil
AustraliaStaff at the dinner lounge was extremely rude
very good good location
Stayed in April 2024
Reviewed: 1 May 2024
Mahomed
MozambiqueThe towels are smelly, require more care and may be use of softener, the corridor should be vacuumed more often.
The breakfast is superb, the staff are kind, they greet whenever we meet them, very hepfull, rooms are clean and well mantained, the room view is amazing, we can see the train and its so amazing to see.
Stayed in May 2024
Reviewed: 28 April 2024
Paritosh
Spain- Time taken to check in could be shorter
+ Clean, spacious room + Friendly staff + Very good breakfast spread + Very convenient to get to from the airport
Stayed in April 2024
Reviewed: 28 April 2024
Jagdip
NetherlandsSmall issue with payment but it got resolved . They don't know how to unreserve your deposit. Gym could be better equipped.
Excellent Service. Nice breakfast .Good room service. Excellent WiFi. I could do a lot of remote work. Uber green taxi stand nearby. Usually got uber green within 10 minutes.
Stayed in March 2024
Reviewed: 26 April 2024
Levitin
IsraelNo space for work besides a table in the room.
Almost everything is great! Clean and comfortable. Staff is supporting and welcoming.
Stayed in April 2024
Reviewed: 23 April 2024
Anandroy
South AfricaNothing
Excellent service and breakfast was superb
Stayed in April 2024
Reviewed: 22 April 2024
Shiven
IndiaThe rooms we’re comfortable and quiet and had ample space. The staff was really warm welcoming and cordial. Ritwika at the reception was really sweet and made everything easy and efficient!
Stayed in April 2024
Reviewed: 21 April 2024
Megan
United KingdomHonestly I have nothing bad to say, I had a great night here!
It felt really modern and clean inside the lobby. The staff were lovely and carried my bag to my room for me. I also got upgraded for free which was amazing! The room was huge, had a massive comfy bed, a great shower and view out the window. The amenities provided were also great. The room service food was yummy. I had a really great stay on my long layover in Mumbai!
Stayed in March 2024
Reviewed: 21 April 2024
Shriya
IndiaThe things mentioned while booking were not provided in the room we had to ask for it. Also the staff of gourmet bar of the restaurant are very reckless. They don’t inform the customers about the minimum requirements of the order. For E.g - we ordered drinks within happy hours menu which they were supposed to inform that they are pouring larges but did not and then charged us the price of large drink which was very wrong on many levels
The property is really pleasant and very clean. The facilities were awesome and the buffet lunch/dinner were amazing as well. Overall the stay was a very good experience and the property provided adequate facilities but when asked for.
Stayed in April 2024
Reviewed: 19 April 2024
Fabio
ItalyNot applicable
Position, breakfast, dinner and staff. Room very quite and big.
Stayed in April 2024
Reviewed: 17 April 2024
Shahalmash
IndiaAmbiance n connectivity
Stayed in April 2024
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