Nothing in particular. Some of the rooms need a little renovation I guess, especially paint.

The hotel staff are warm and go the extra mile to meet your expectations. They even gave us an upgrade to a river-view room for no extra charge.

Stayed in November 2021

quite inside. not on main road

view, cleanliness and staffs especially

Stayed in October 2021

Very nice location and staff...room was too good

Stayed in August 2021

Wifi was sometimes slow but okay I think it’s exceptional because of current events

We had a great time at this hotel. The rudrashka suite was just awesome and we enjoyed the balcony very much. Sanjay and all of the staff are real ambassadors of India. Thank you all guys. Chris & Lio

Stayed in May 2024

Location of hotel very near to river ganga. their customer service very good. Rooms clean and view from room very good. perfect stay.

Stayed in April 2024

- Bathrooms need a revamp. Weird smell comes from the bathroom -Not well informed staff. which leads to lot of confusion. - Staff and management needs to improve their soft skills

- location - Helpful staff, they helped in taking our luggage to a different place - Spacious Rooms

Stayed in April 2024

Location,ambience,cleanliness and front desk behaviour

It's a horrible place where you need to walk through narrow lanes and the room is stinking with a peel of walls and dirty cupboards. The experience was horrible as the staff has not provided AC

Stayed in March 2024

This is a budget hotel, so know that going in. The room felt a bit dodgy, with mold growing on the walls. We were cold, as the wall unit is only a cooling system; the heat is disabled. The barebones rooftop restaurant - with no decor whatsoever - was also very chilly; wear layers if coming in winter. If you really need a break, have nice clothes with you, and plenty of money, go have a lunch next door at the stunning Brijama Palace. (They will only let you in if you spend a minimum amount - no going in just for drinks.)

The location could not be better. You are in the mystical heart of the ancient town overlooking the romantic (and thoroughly filthy) Ganges. This is India at its best and and worst. The staff did a great job arranging a solidly good walking tour (including a very memorable visit to an old building basement to see the ancient silk weaving art -- not the typical tourist shop where they give a little demo and you feel pressured to buy something; this is just a real-life workshop that hasn't changed in centuries.) They also arranged a good boat tour (well, except for when the boat driver allowed the boat purveyor of lit candles to place lit candles in our boat for us to make offerings, giving us no option but to contribute to the litter of the river). Hotel was an easy walk to both nighttime prayer ceremonies. Most surprising the food made in the little rooftop kitchen was way better than we expected. Not full of chilis, it was something we actually enjoyed, a rarity for us who do not like incredibly spicy food.

Stayed in January 2024

There are bunch of Dwivedi hotels in the same area. As we had traveled all night by train and a little confused from the narrow streets, we ended up in a hotel named "palace on steps". We were greeted, they saw from their systems, that we had a booking, charged the money and led us to a room, kindly saying that we are in a right place and exactly in the room we booked. The thing was actually, that we were not even in the right hotel!! I was sent an email next morning from booking.com, that I didn't stay in the hotel and they were going to charge me no-show fee!! Luckily we managed to clear this mess. But the problem remains, that we were brutally charged twice the sum for a pretty nasty room instead of a nice-looking river-view suite. So look out for this kind of scam!

The view from balkony on the river Ganges was the only great thing. Breakfast maybe quite passable as well.

Stayed in January 2024

Getting to it

Close to the river

Stayed in February 2024

Mould in rooms. Had to leave due to allergy to mould. Long and scary route from road to the hotel through narrow alleyways. Dead rats and lots of animal faeces. Requires assistance to bring luggage into and out of the hotel which makes you absolutely dependent on hotel staff.

Had to leave as soon as possible.

Stayed in February 2024

Cold need for specific heating

Location and food

Stayed in January 2024

Very bad location..no cleanliness.. bad behaiviour..

Stayed in January 2024

Amazing location

Stayed in December 2023

This is my second visit to Sri Omkar Palace and I had a wonderful time. Friendly staff, amazing location, tasty food and clean place. Highly recommended.

Stayed in January 2024

Hard to locate on own

Overlooking the Ganges Staff were very helpful Comfortable bed

Stayed in December 2023

Super nice staff, very friendly and helpful. Nice, quiet and comfortable rooms. Just 3 mins walk from ghats - a place to stay in Varanasi!

Stayed in December 2023

Super nice staff, very friendly and helpful. Nice, quiet and comfortable rooms. Just 3 mins walk from ghats - a place to stay in Varanasi!

Stayed in December 2023

Excellent location, wonderful staff, clean and spacious rooms, good value for money

Stayed in November 2023

Very friendly staff, good breakfast, nice location. 100% recommended

Stayed in October 2023

No deep cleaning, everything seems to be dirty (walls, carpet, light switchers, nightstands) including the menu for the restaurant that was in the room (it was a reason not to eat there). Staff sleeping on the couches in the common area during the night. Very poor internet in the room and impossible to stay in the reception area as it was too hot and not welcoming at all. Not worth the money, it was the most expensive and the worst hotel in all India for us, would not return. For this money I would expect higher cleaning standards.

The possibility to check in really early in the morning, without extracharge, thank you for that (the only reason I didn’t give 1 for this review). The fact that they changed our room without any other questions after we had problems with the first room. Very close to the gats and places to eat, view from the balcony, very nice sunrise over the Ganges.

Stayed in October 2023

The property is not located on a road accessible by car or auto rickshaw. However, this was communicated to us clearly by the hotel. They could not have done anything better. They also provide assistance to carry luggage, assistance for senior citizens, a local person to guide us to different places etc.,. These are wonderful.

Exception service by the manager and his team. They were actually available 24/7. They gave accurate information before the trip. They fulfilled every promise they made. They also provide assistance to carry luggage, assistance for senior citizens, a local person to guide us to different places etc.,. These are wonderful.

Stayed in July 2023

Hotel is located near Ghat from where you can see the River Ganga flowing from river view room. During morning and evening time you can watch many boats ferrying in Ganga. The location of hotel is 5 mins walk from main road but you can enjoy walking through narrow streets of locality. Hotel Manager, entire staff, cook and ever smiling waiter are very supportive, helpful and provided us excellent services. Breakfast and food was very delicious.

Stayed in June 2023

Room condition

Location

Stayed in June 2023