Zakura, Naseem Bagh, 190006 Srinagar, India
#20 of 104 hotels in Srinagar
Guests' ChoiceBased on 82 hotel reviews
8.3Cleanliness
8.6
Comfort
8.8
Location
7.6
Facilities
8.5
Staff
8.6
Value for money
7.8
Free WiFi
5.0
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End of dialog contentReviewed: 20 April 2024
Kumar
IndiaBit dislocated and difficult to reach if you are in main city of Srinagar
Beautiful resort property with all amenities like swimming pool, very rich and beautiful garden, amazing views, kids playing zone, nicely maintained with lovely flora & fauna, walking & cycling track, nice to stay for long days, good food taste
Stayed in April 2024
Reviewed: 9 April 2024
Ashish
United Arab EmiratesThe above head shower tap was loose, the taps a bit old. There should be a safe in room. The keys should be magnetic cards and not old metal ones .
The staff, including Deepak from spa , Jaffer from room service were helpful. The property with its orchard , park, spa and lounge is excellent and very well kept. The washroom was spacious .
Stayed in April 2024
Reviewed: 1 April 2024
Aditya
IndiaLoved the layout and the activities for kids, meals were well cooked. Nice scenic views
Stayed in March 2024
Reviewed: 18 October 2023
Priam
BangladeshThe cottage is very old structured building. There is no system of heated the pool water despite of chilling cold weather
I like the property.
Stayed in October 2023
Reviewed: 25 September 2023
Chandra
United KingdomNice retreat though couldn’t try the spa
Stayed in August 2023
Reviewed: 6 August 2023
Chandra
United KingdomPoor service and location
Stayed in August 2023
Reviewed: 5 August 2023
Jobarani
IndiaNone
Good behaviour of stuff & cleanliness.
Stayed in August 2023
Reviewed: 4 August 2023
Experience
United Arab EmiratesNot much just the doors needed oiling, creaked a lot.
Great staff, good service, amazing food, stunning garden and lovely cottages.
Stayed in August 2023
Reviewed: 8 June 2023
Christopher
Indiarelatively high price. rooms weren’t ready. very limited breakfast menu. visible poor training to f&b staff - milk served in cup. tea cup without saucer. found a cockroach in the bathroom .
beautiful location amongst apple & pear & peach trees. clean air and well maintained gardens.
Stayed in June 2023
Reviewed: 15 May 2023
Aamber
United Arab EmiratesOverpriced. Breakfast could have been much better. Definitely not a 5* property. You just pay for the view. Also, note that this property is nearly an hour and a half from Srinagar airport.
The property is in a beautiful location. The staff is friendly and very helpful. The rooms are nice and cosy. Overall it's a good self contained property nested amongst the Himalayas. And the spa is really good.
Stayed in April 2023
Reviewed: 26 December 2022
Mir
IndiaAll good
Value for money
Stayed in December 2022
Reviewed: 22 December 2022
Mohammed
Indiabreakfast was not organised
location and hospitality
Stayed in December 2022
Reviewed: 16 October 2022
Arwind
United StatesItems of food could be warmer . The cleaning of rooms were below average . Although staff were courteous and responded to our concerns promptly
Breakfast items were quite satisfactory.
Stayed in October 2022
Reviewed: 16 October 2022
Ben
United StatesThe gym equipment was dirty, the room was not cleaned very well. There were water stains on the table
The ambiance
Stayed in October 2022
Reviewed: 7 September 2022
Rina
IndiaThe spa It’s not worth getting the spa services done as the place is near the pool and has common washrooms so very noisy,and was not satisfied with the products used
Liked the calmness of the place,away from the city Peaceful place to relax
Stayed in August 2022
Reviewed: 31 July 2022
Ashish
United Arab EmiratesToiletries and other amenities in the room were not matching with the standard of 5 star hotels. We were celebrating our son's 13th birthday and the resort didn't do anything from their side to make it special. There were mosquitoes in the verandah in the evenings. Location of the resort is not very good and the approach road was very bad.
Beautiful property with lots of facilities and recreational activities. Well maintained property with excellent food and room service.
Stayed in July 2022
Reviewed: 23 May 2022
Kabrawala
United StatesEverything was excellent. The food and body spa was beyond our expectations. We would love to come back here.
Stayed in April 2022
Reviewed: 4 May 2022
Manoj
United Arab Emirateslocation is bit far from the city
Facilities available, Food, friendly staff, Well maintained infrastructure
Stayed in May 2022
Reviewed: 25 April 2022
Abhijit
IndiaExcellent property...scenic views...nice garden and amenities..prompt room service...clean rooms..courteous staff..buffet breakfast spread was good and tasty
Stayed in April 2022
Reviewed: 24 March 2022
Ruchitk7
IndiaLocation is too far from the city centre
Individual cottages and rhe backdrop of the hotel the scenic mountains of kashmir
Stayed in March 2022
Reviewed: 11 March 2022
Sasi
Indiahot water issues was there... apart from that there wasn’t any complaints
stay was very comfortable and food service is excellent especially chef and service manager.
Stayed in March 2022
Reviewed: 8 March 2022
Jagabandhu
Indiait’s very far from the main attraction and very limited buffet items.
stuff behaviour and the scenic view
Stayed in March 2022
Reviewed: 25 February 2022
Bhumika
IndiaLittle expensive
The best hotel I’ve ever been privileged enough to stay at. Gorgeous cottages, and it only gets more breathtaking when you walk in. High quality rooms (there was even a dressing room by the shower), and high quality service. Also, the food was delicious.
Stayed in February 2022
Reviewed: 15 December 2021
Paul
Indiabathrooms were too cold. no heating system there. also the heating system in rooms were also not good enough. The breakfast menu was poor. Not tasty.
clean rooms and good food. it also have good facilities like spa, pool, kids play rooms, garden. Ambiance of the hotel was excellent.
Stayed in December 2021
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