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Reviews of hotel palam hills 3 stars

Fort Road sheynam leh ladakh, 194101 Leh, India

#34 of 106 hotels in Leh

Guests' Choice

Review score

Based on 34 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    9.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 21 April 2024

    10
    Highly Recommended
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    nothing :)

    Everything. Feels like home here. Staffs are helpful, nice and polite. Good taste foods. Room is very clean, comfy, all facilities function well.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Choosing this hotel is my best decision
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No retaurants near by, you have to walk a bit far to find ones.

    Room is big, clean and all facilities function well (hot shower is real hot) Hotel owner is very responsive via whatsapp. All staffs are very nice, helpful, polite and caring. The driver that we ask the hotel to find is also very very good.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed wasn’t so clean. There were some hair in bed.

    Location is peaceful. Staff is polite and respectful. They took care of us really well. Food quality and quantity are good.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Thanks for making my son's solo trip awesome
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    That I couldn't go 😞😞...but for sure next time

    My son just finished his boards and wanted to experience solo travel...from the time he landed at Leh, hotel staff took care of him...from airport transfers to chalking out the itinerary etc..all was taken care of meticulously by Mr Stanzin and his staff..As a parent ,i can recommend this as a safe place

    Stayed in March 2024

  • Reviewed: 16 November 2023

    8.0
    overall it was an okay stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    They promised hot water but didn't give it. The reception was left unattended most of the time. so it was difficult to get the staff to get us stuff that we needed.

    We liked the size of the room and the location of the hotel.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Good location, very kind staff and nice café
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff at Palam Hills is super kind and very helpful, thanks a lot for your hospitality. The café next to the hotel is very good and I enjoyed sitting in the beautiful garden of the hotel/café.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Good clean rooms.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was hoping the cafe would be open. Unfortunately it had shut operations

    Very neat. Good location, nice staff. Nice lawn and garden area.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    10
    Very comfortable stay in Leh
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    A curtain in the bathroom could help keep the bathroom dry. Since there is no divide between toilet and shower (typical in India) showering creates a mess in the bathroom. Other than that, everything was great.

    Palam Hills hotel is located about 12-min walk from Leh's market, so location is very convenient. The place is quiet, clean and comfortable. Staff is very nice and attentive. Rooms are spacious, clean and comfortable (though the bed was a bit too hard for my taste). There is hot water and good wifi connection.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    10
    A beautiful stay at Leh
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice hotel with good garden to sit and chill

    Stayed in September 2023

  • Reviewed: 17 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    In summers , the first floor rooms are hot and discomforting.

    Staff behaviour excellent and very friendly. Especially Amin was very helpful. Food ...breakfast , dinner were excellent.

    Stayed in August 2023

  • Reviewed: 16 September 2023

    9.0
    Very Nice Hotel with a nice Café
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location Garden Food

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Totally recommended
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Tv channel options were very limited, no English movie channels.

    The staff, the gorgeous peaceful garden and attached Pattiserie with lovely cakes and coffee

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Excellent value and care of the staff make this place special
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The tv didn’t have any English channels available.

    The beautiful garden, the wonderful helpful staff, comfortable room, tasty breakfast. Armin, one of the staff really took care of me when I was sick from the altitude on arrival.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Nice hotel w beautiful garden
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A stiff 15 min. walk to the Leh main bazar

    Good rooms; friendly staff; very nice garden w. coffee shop

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Awesome stay!!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness, courteous staff

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hot water in bathroom comes after 5 minutes of water flow. And it is not very hot, just warm.

    Hotel ambience is great. Room quality and furnishings is good

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Awesome stay with friendly staff. Home away from home
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel looks exactly like it is shown in pictures. "Ameen and the entire staff" was very polite and helpful. They made our stay super comfortable. Also, helped us arrange a cab for us to visit places. Breakfast was tasty. Hotel is located near the market and safe! Value for money!

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very nice helpful staff. Nice yard, clean rooms, delicious food. I can only recommend it to all travelers!

    Stayed in August 2023

  • Reviewed: 16 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The wifi in the room was quite weak. Hot water was not available throughout the day. TV was not functional since the network was not working throughout my stay of 4 nights. I would have liked the pricing for the meals including the buffets served at the hotel specified clearly in the menu card provided in the room- and not be told condescendingly by the staff when a guest goes to the dining room (menu did not include price of buffets served). One of the staff members also took it upon himself to make sure I knew what I was doing by constantly asking me where I was going and what I was doing. Perhaps, the staff should be told that solo women travellers may not need their unsolicited well-intentioned help.

    Great location- quiet but close to city center, well-maintained garden with beautiful views of the mountains. The room was spacious with a comfortable bed. The on-site coffee place open until 10 pm with good views and a cozy atmosphere with some tasty delights is a good place to hang out with a book or laptop. Most of the staff was respectful and helpful, and helped arrange my airport cab early in the morning.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    Excellent proprty with nice location and very good staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Na

    Location of hotel is awesome and staff behaviour is excellent and very cooperative.

    Stayed in June 2023

  • Reviewed: 21 April 2024

    6.0
    Solid with few minuses.
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The door is very difficult to open with the key. There are no numbers for reception, etc. At the telephone. No continental breakfast except cornflakes (perhaps Pancakes or porridge) - would be nice so close to the airport. When showering, the whole floor is under water - a shower door would help. Bathroom is also difficult with the door opening inside.

    Clean, comfortable bed, long breakfast (until 10:30). Toilet paper.

    Stayed in April 2024

  • Reviewed: 22 August 2023

    7.0
    Nice place to relax
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The whole place echos so badly…. You can hear everything. The false timber floor was lifting up in my room in parts and this is due to poor quality workmanship and weather fluctuations, so the floor creaks and makes crazy noises when walking over it. Hot water is 50%. Kettle supplied leaked absolutely over everything with it less than 3/4 full. Tried booking directly through hotel for extra nights tho it’s just best to book online which is silly English barrier minimal

    Location out of the centre tho not to far. Gardens are nice and good to see a large cultivated veggie garden. The Little Pastry/coffee shop on entrance Rooms were good size Good views Great restaurant right next door DONTANGS RESTAURANT = absolutely amazing

    Stayed in July 2023

  • Reviewed: 2 August 2023

    7.0
    Great area
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was little English spoken at times here which made things alittle tuff at times. I was told by one staff member that l could pay by card tho that wasn’t the case. We stayed extra nights and l wanted to book directly through the hotel which was a mission so l ended up booking one room for an extra 2nights on booking.com and then finally l could book the other room for an extra night through the hotel tho they just charged me the same rate as booking.com 🤨…. It’s a nice establishment tho because of the hard tiled floor design everything echos and you can hear absolutely every voice, door closing, people arriving, staff talking & walking. The rooms are of good size tho my room #210 had a very loose laminated floor that creaked on every footstep. Hot water would take along time to come through. Great views from the room. The little pasterrie at the entrance serves very nice cakes, slices and great coffee tho it can take 30mins to receive a coffee so don’t be in a hurry. It’s a nice quite location to rest up. Overall ok.

    The gardens and reception areas. Checkin was quick

    Stayed in August 2023

  • Reviewed: 10 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All is well where as some issue having with dinner. No vallueable dinner make unhappy to us.

    There was a pleasent stay with kind staff.serves us a complimentry tea .

    Stayed in July 2023

Showing 1 – 25

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