Reviews of The St. Regis Mumbai 5 stars
462, Senapati Bapat Marg, Worli, 400013 Mumbai, India
#14 of 679 hotels in Mumbai
Guests' ChoiceReview score
Based on 1474 hotel reviews
8.8Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
9.1
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Facilities
9.1
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Staff
9.1
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Value for money
8.3
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Free WiFi
9.0
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Reviewed: 11 May 2024
David
Switzerland20 reviews2 helpful votes10“Exceptional hotel in the heart of Mumbai.”- • Leisure trip
- • Solo traveller
- • Caroline Astor, Suite, 1 King, High floor
- • Stayed 3 nights
- • Submitted via mobile
A few areas in the room starting to look a little tired - carpets, inside corners of room window and ‘hard to reach’ areas in bathroom collecting dust/dirt. The ‘fish scale art’ on the wall by the pool is starting to look scruffy as are the glass panels.
Stunning hotel, attention to detail is exceptional. Attentive, polite and super professional staff went above + beyond. Beautiful fresh flowers everywhere! Incredible art and design. Lovely pool area and spa, an oasis in the heart of Mumbai. Fantastic breakfast selection. Generous room size with huge windows overlooking city. Sincere thanks to the front of house team led by Angelina, the concierge, chef Paul, driver Saurev.
Stayed in April 2024
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Reviewed: 9 May 2024
Bhaskar
South Africa11 reviews9.0“Heena Varma, welcomed us with open arms . Made sure all our necessary requirements were met.”- • Leisure trip
- • Couple
- • Guest room, 1 King, Racecourse view
- • Stayed 2 nights
- • Submitted via mobile
You guys a doing really well
The property has retained its ambience. We were hare one year ago. Every thing still spik & span. Hence I’m returning again for two nights 17-18 May. You should have special tariff for frequent clients
Stayed in May 2024
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Reviewed: 9 May 2024
Rosemary
United Kingdom5 reviews10“Great hotel will definitely return.”- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 1 night
All good.
Loved the room and the attentiveness of the staffs. I was only there one night and had breakfast in my room which was very nice. My flight was delayed back to the UK so I was offered to stay in my room extra time until I was due to leave.
Stayed in May 2024
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Reviewed: 7 May 2024
Jeevan
Sri Lanka5 reviews10“Great vacation with family”- • Leisure trip
- • Family with young children
- • St. Regis, Suite, 1 King, Racecourse view
- • Stayed 5 nights
- • Submitted via mobile
Nothing really
It is located in the south part of Mumbai, which is an ideal location to do window shopping, and the facility is more than what we expected. The restaurants were amazing and the foods were out of this world
Stayed in April 2024
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Reviewed: 30 April 2024
Abhishek
India2 reviews10“Amazing stay and amazing help by muskan khandelwal at reception”- • Leisure trip
- • People with friends
- • Guest room, 1 King, City view
- • Stayed 2 nights
- • Submitted via mobile
Roof top food
Hygine
Stayed in March 2024
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Reviewed: 23 April 2024
Vrinda
Mauritius5 reviews9.0“Awesome stay”- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Racecourse view
- • Stayed 2 nights
Fabulous breakfast, very clean comfortable room.
Stayed in April 2024
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Reviewed: 21 April 2024
Barry
United Kingdom2 reviews10“Staff were top class and hotel was top class”- • Business trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Staff and hotel were excellent
Stayed in April 2024
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Reviewed: 19 April 2024
Imran
Tanzania32 reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Guest room, 1 King, City view
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Location, Service, Staff, Environment
Stayed in April 2024
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Reviewed: 15 April 2024
Rohan
India1 review9.0“Excellent”- • Leisure trip
- • Group
- • Guest room, 1 King, City view
- • Stayed 2 nights
- • Submitted via mobile
Nothing
All was great
Stayed in April 2024
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Reviewed: 15 April 2024
Imran
Tanzania32 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location, staff, service
Stayed in April 2024
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Reviewed: 14 April 2024
Stephen
United States47 reviews8 helpful votes10“Scenic luxury accommodations in Mumbai”- • Leisure trip
- • Couple
- • Guest room, 1 King, Ocean view, High floor
- • Stayed 4 nights
There was not much that we did not like about the St. Regis, but there was some slight disorganization with car and luggage service that could have impacted our departure timing if we had not scheduled further in advance. Cars were also advertised as BMWs, but did not always receive this make when requested.
Staying at the St. Regis anywhere in the world is almost self-explanatory, as the amenities and layout are epitome of 5-star accommodations. The ambience, decor, and service are top notch, and the staff is always willing to help and go above and beyond. This location is connected to a shopping center, which is good when wanting to find dining or shopping outside of the restaurant, especially when you need to buy an extra piece of luggage for the trip home. Views from top levels are amazing, with sweeping vistas of the City and partial ocean views that were fantastic. Staff was very personable, leaving snacks, notes and replying to requests via our personal butler services. Cars to and from can be scheduled in advance, and will wait for you if requested, which is a convenience that is needed in a bustling metropolis such as Mumbai. Pool deck was serene and comfortable for a swim in any season, with plenty of lounge chairs to catch a nap or read a couple chapters from your favorite book. Restaurants in the hotel were great, especially the rooftop location, which had grand views of the City at night.
Stayed in March 2024
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Reviewed: 14 April 2024
Amritesh
India1 review10Exceptional- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Ocean view, High floor
- • Stayed 1 night
- • Submitted via mobile
The food and the hospitality were excellent..shout out to Sohail from the Butler service for taking exceptional care of us during our stay
Stayed in April 2024
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Reviewed: 13 April 2024
Manisha
United Kingdom8 reviews10“Excellent”- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Racecourse view
- • Stayed 1 night
- • Submitted via mobile
I like everything
I loved everything about it from service to location ..
Stayed in April 2024
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Reviewed: 12 April 2024
Paul
Mauritius9 reviews9.0“Excellent location at a reasonable price.”- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 3 nights
- • Submitted via mobile
Nothing that comes to mind .
The staff were very helpful and courteous .
Stayed in April 2024
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Reviewed: 12 April 2024
Tilden
United States6 reviews10“Greatest Hotel in S Mumbai”- • Leisure trip
- • Couple
- • Guest room, 2 Twins, City view
- • Stayed 2 nights
Everything was amazing.
Exceptional in every way possible. The club house was amazing, the food including breakfast and dinner was wow!
Stayed in January 2024
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Reviewed: 7 April 2024
Rameez
India8 reviews10“Excellent property”- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Racecourse view
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything
Stayed in March 2024
-
Reviewed: 7 April 2024
Venkatesh
India4 reviews1 helpful vote10Exceptional- • Leisure trip
- • Group
- • Guest room, 1 King, Skyline view
- • Stayed 1 night
- • Submitted via mobile
The staff is excellent. Bhagwan from private dining went above and beyond
Stayed in April 2024
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Reviewed: 2 April 2024
Mervin
United Arab Emirates8 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Racecourse view
- • Stayed 3 nights
Excellent property and service.
Stayed in March 2024
-
Reviewed: 1 April 2024
Jilan
United Kingdom4 reviews9.0“Great value for money”- • Leisure trip
- • Family with young children
- • Guest room, 2 Twins, Racecourse view
- • Stayed 5 nights
- • Submitted via mobile
Fantastic property, rooms were very comfortable, excellent breakfast and dinner selections at the buffet. Staff were accommodating and very keen to ensure the stay was without any trouble. In particular Nikhil who was part of the butler team went above and beyond for us. Thank you very much
Stayed in March 2024
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Reviewed: 28 March 2024
Jolanda
Switzerland2 reviews9.0Superb- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 2 nights
- • Submitted via mobile
While my stay at the hotel was generally pleasant, there were a couple of issues that detracted from the experience. Firstly, the quality of the toilet paper was subpar and didn't quite reflect the standard one would expect from this establishment. Additionally, the TV remote was not functioning properly, requiring several attempts to change channels or adjust the volume. These minor inconveniences aside, the overall stay was satisfactory.
I recently stayed at this hotel and was thoroughly impressed with the value for money it offered. The staff members were incredibly professional and attentive, making my stay very comfortable. The lobby's coffee was excellent, and the breakfast spread was delightful. Moreover, being connected to the mall was very convenient. A special thanks to Nikhil. This hotel is highly recommended.
Stayed in March 2024
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Reviewed: 27 March 2024
Sumen
South Africa7 reviews10“Par excellence”- • Leisure trip
- • Couple
- • Guest room, 2 Twins, City view
- • Stayed 3 nights
- • Submitted via mobile
Everything
Stayed in March 2024
-
Reviewed: 26 March 2024
Sukanya
Japan29 reviews4 helpful votes9.0Superb- • Business trip
- • Group
- • Guest room, 2 Twins, City view
- • Stayed 1 night
We went to the restaurant on the top floor for dinner. They did not have any of the wines we chose even after we gave 5 different options - none of them were available. Also, I felt that the hotel is overpriced.
Room was beautiful. Breakfast was great. The toiletries in the room were very good.
Stayed in January 2024
-
Reviewed: 26 March 2024
Pooja
United Arab Emirates10 reviews2 helpful votes9.0“Relaxing and enjoyable experience”- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Skyline view
- • Stayed 1 night
- • Submitted via mobile
Nothing i can remember I dint like about the property
Exceptional and family friendly
Stayed in March 2024
-
Reviewed: 24 March 2024
Octavian
United Arab Emirates12 reviews10“perfect”- • Business trip
- • Solo traveller
- • Guest room, 1 King, Racecourse view
- • Stayed 3 nights
all was ok
everything, location, room, food ..
Stayed in January 2024
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