ADAJAN, PAL, BESIDE SUMER 370, 395009 Surat, India
#3 of 123 hotels in Surat
Guests' ChoiceBased on 595 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.4
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 5 May 2024
Sailesh
United KingdomAs a diabetic, there was very little if any food that was protein-based. Many foods as its a vegetarian only restaurant were high Carbs, but all very high quality!
The hotel and staff were absolutely amazing!, the quality of food was amazing too. Location was convenient for the places we needed. If you want a very clean and Hygienic Hotel .. dont hesitate this is the one.
Stayed in May 2024
Reviewed: 17 April 2024
Mannish
MauritiusNothing that I can recall. Oh yes, seems the door was not sufficiently sound proof. But not really an issue.
Spotless. Comfy. Food excellent. Checked out at 4 am and were offered packed breakfast. Taxi to Mumbai arranged for us. This hotel is recommended.
Stayed in April 2024
Reviewed: 14 April 2024
Arshad
IndiaBreakfast was average
Stayed in April 2024
Reviewed: 12 April 2024
Shalini
South AfricaThe facility is in need of a pool especially with the heat in Surat.
I loved every bit of my stay. The staff are super friendly and welcoming. Celcy in the restaurant is the best waitress . The Chinese waitress is very unfriendly but I guess we all have our bad days. The front office manager Mr Sahoo is phenomenal always smiling and willing to assist in every way possible. What really amazed me was to see the F&B manager preparing a dosa by himself in a suit. We don't see much of that in SA. The executive housekeeping Mr Rao went out of his way in assisting us with an early arrival. Was also amazing seeing him actually clean a room by himself. The food is amazzzzing the best are the desserts and the upma in the mornings. I loved my stay will definitely be back.
Stayed in April 2024
Reviewed: 19 March 2024
Ashar
IndiaLocation, no driver staying facility
Food and rooms
Stayed in March 2024
Reviewed: 16 March 2024
Vijay
United KingdomWe had a lovely stay and thank you to the team: Anjali, Lucky and Mohit for being attentive, helpful and welcoming. Would recommend staying here again.
Stayed in March 2024
Reviewed: 7 March 2024
Justyna
PolandI had really bad vibes with lady at the reception, she was just not in a good mood any time she saw me. Issue that we have faced was sorted by incredibly kind and helpful Manager.
Brand new, great standard premisees, delicious breakfast!
Stayed in February 2024
Reviewed: 23 February 2024
Vazid
ZambiaVery friendly staff and exceptional vegetarian option for breakfast
Stayed in February 2024
Reviewed: 16 February 2024
Biradhraj
Indiathe approach on checkout by a frontdesk staff. parking facilities.
newness
Stayed in February 2024
Reviewed: 11 February 2024
Amit
AustraliaCleanliness Comfortable and spacious rooms
Stayed in February 2024
Reviewed: 10 February 2024
Chaudhary
IndiaBeing a five star hotel , you must cater to the food needs of foreign customers , with atleast Milk, dairy - egg products , in you menues . If not serving Fish - Chicken & pork items is fine .
Desent ambiance , calm location .
Stayed in February 2024
Reviewed: 2 February 2024
Vijay
IndiaVeg Breakfast was good
Stayed in January 2024
Reviewed: 1 February 2024
Tasneem
United StatesGood staff and service Akash and Anjali were very helpful and welcoming.
Stayed in February 2024
Reviewed: 29 January 2024
Mridul
IndiaGood staff with a helpful attitude. Centrally located.
Stayed in January 2024
Reviewed: 23 January 2024
Vinod
New ZealandVery friendly staff
Stayed in January 2024
Reviewed: 15 January 2024
Sohel
IndiaBreakfast more variety could be there, also need non veg option. Mattress should be more better, spring mattress not so comfortable for back issue.
Rooms
Stayed in January 2024
Reviewed: 9 January 2024
Iris
GermanySuper friendly and helpful hotel staff. Nice and clean rooms
Stayed in January 2024
Reviewed: 6 January 2024
Shah
United KingdomThe service from reception staff especially Mohil was excellent.
Stayed in January 2024
Reviewed: 6 January 2024
Srikanth
IndiaBed was too soft. Also too much auxiliary furniture. The corridor was smelling stale at times
Excellent
Stayed in January 2024
Reviewed: 31 December 2023
Zomte
IndiaSince the property is surrounded by buildings, view was little bad as in only AC vents and ducts. Also, room size can be little bigger for family. But overall good.
All good with respect to staff and cleanliness. Mansi helped us check in faster and gave best possible available room. Manager was helpful and checking on what we would need. Food was okayish not great but nothing to complain there.
Stayed in December 2023
Reviewed: 31 December 2023
Zomte
IndiaCheck in Staff, I guess his name was Vikas, was very sweet and gave us the best possible room. And answered all our queries related to the city in best possible way!
Stayed in December 2023
Reviewed: 28 December 2023
Dilip
India1. Costly for this type of hotel 2. Staff efficiency. Had requested the desk person 15 minutes in advance (early morning) to send a bell boy to carry the luggage down, keep the bill ready & arrange to bring the car. Nothing was done. It resulted into an unwelcome delay of almost 30 minutes in my departure. The desk person was nonchalant about it.
1. Location 2. Cleanliness 3. Parking
Stayed in December 2023
Reviewed: 24 December 2023
Ayaz
ZimbabweExcellent staff
Stayed in December 2023
Reviewed: 21 December 2023
Sunil
IndiaThe location is average
The rooms were clean and food quality good.
Stayed in December 2023
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