Civil Lines, 122001 Gurgaon, India
#308 of 373 hotels in Gurgaon
Guests' ChoiceBased on 247 hotel reviews
5.3Cleanliness
5.9
Comfort
5.8
Location
6.0
Facilities
5.4
Staff
6.5
Value for money
5.5
Free WiFi
6.2
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End of dialog contentReviewed: 19 November 2022
Shams
Indiathere was no wifi, the communication by the reception was horrible, people are not pleasant, there is no food available in the night,
did not try breakfast as I didn't like the hotel,
Stayed in November 2022
Reviewed: 12 November 2022
Yash
IndiaNot at all good hotel all money waste
Stayed in October 2022
Reviewed: 31 October 2022
Bird
United Arab EmiratesNo staff available even at 10pm at all. Had to visit reception everytime I needed something. No facilities no services available. Kitchen got too closed before time and then they stopped responding answering calls at reception. Worst stay ever.. Pathetic service.
Sheets were clean that's all.
Stayed in October 2022
Reviewed: 24 October 2022
Aparajita
Indiawindows were glass and you can see the skyline.. the sunrise was also clearly visible.. cleanliness was an issue.. like the property is not well maintained.. floor boards were cracked.. walls have dampened and paster was coming off.. curtains were unclean.. food options were limited. but the view is really good from the top floor.
Stayed in October 2022
Reviewed: 23 October 2022
Chaitali
IndiaThe rooms especially the bathroom was not maintained. There was dust in all corners of the room. The bathroom is very dirty ? The tiles are old and the taps all gunky. The wooden floors squeak and make noise.
The staff was helpful
Stayed in October 2022
Reviewed: 22 October 2022
Nidhi
IndiaEverything like they didn't provide toiletries, towels etc for every single thing you have to call then wait 10-20min if you're going to get that thing or not.
Nothing was there to like.
Stayed in October 2022
Reviewed: 19 October 2022
K
United Arab EmiratesNo dental kit ,and the landline was not working properly ,allso the landline was very dirty. There was only one towel but overall had a good experience, will definitely come again.
The staff were very polite and helpful to us,big rooms,clean rooms and the best part was the inroom dining ,very delicious and super fast delivery.
Stayed in October 2022
Reviewed: 18 October 2022
Bhumika
IndiaEverything was literally disappointing.
There was nothing to like. Smelly rooms with rude staff attitude.
Stayed in October 2022
Reviewed: 12 October 2022
Rahul
Indiathe first room allotted had the toilet very unclean and un-flush. the next room was ok however I by mistakenly went to room no 205 and that wasn’t my room I later realised but my key opened the door. it was a big embarrassment for me.
The Radisson brand.
Stayed in October 2022
Reviewed: 8 October 2022
Aleksei
RussiaOld and dull hotel, I would rate it 2 stars, from the very beginning: • porter was begging for tips just for rolling my small suitcase; • lunch was very spicy and awful, I got stomach sick after it, took me two days to recover; • my room was very dirty, especially the floor on check in; • I've booked this hotel for 6 nights, instead lived 4 nights there just to move to a better place, even on the check out they cheated me with sum for my stay!
Well the bed was really confy and huge, probably that's all benefits that this place could offer
Stayed in October 2022
Reviewed: 4 October 2022
Mrinal
Indiaroom needs renovations and makeover and so is the case with bathroom
located in Old Gurgaon and decent location
Stayed in October 2022
Reviewed: 4 October 2022
Mrinal
Indiaroom needs make over
location
Stayed in October 2022
Reviewed: 2 October 2022
Akshay
Indiaway too unhygienic due ti the stains.
the rooms were not clean at all, the sofa’s had stain all over it and the room was smelling full of cigarettes
Stayed in October 2022
Reviewed: 10 September 2022
Chauhan
Indiavery bad
very bad
Stayed in August 2022
Reviewed: 2 September 2022
Amogh
IndiaIt was my worst stay ever . The maintenance is so poor . The manager and reception guys took it very lightly.
nothing
Stayed in August 2022
Reviewed: 1 September 2022
Anirudh
IndiaEverything except for the staff
Horrible room , not hygienic
Stayed in September 2022
Reviewed: 1 September 2022
Jhaldiyal
Indiacleanliness and service
not worth of stay
Stayed in August 2022
Reviewed: 30 August 2022
Agarwal
Indiathe parking area. you have to walk down the blind spot to 2nd basement. which is dingy. the filthiest room ever. stinking and dozens of used condoms, food packets and buds below the bed. it was nightmare staying there. doesn’t justify the price. feels cheated.
nothing
Stayed in August 2022
Reviewed: 25 August 2022
Sarabjeet
IndiaThe rooms are run down and smell. Walls had paint coming off everywhere due to dampness. it was shocking. Hand shower in the bathroom had leakage from 5 different places which made water come out in all directions. There was no soap to wash hands. While flies were roaming around on the b/f buffet, hotel’s management was having a huddle 10 ft away seemingly not interested. It’s a shame that the hotel is a part of an international chain
nothing
Stayed in August 2022
Reviewed: 21 August 2022
Dubey
Indiaexpensive food
ambience
Stayed in August 2022
Reviewed: 12 July 2022
Ravi
New ZealandVery bad property + Didn't have porter after 8pm, at my check-in + Wifi is extremely slow + Didn't have Australian wall sockets to fit my laptop charger and reception didn't have international plug + No hot water for morning shower + Wall lights hanging put exposing wiring, in bathroom (Could be very dangerous)
Bed is comfortable.
Stayed in July 2022
Reviewed: 21 September 2021
Zayd
United KingdomThere were odd occasions of cleanliness not being of great quality but when the staff was told about that they definitely resolved it.
It was great
Stayed in August 2021
Reviewed: 7 July 2023
Anonymous
IndiaThe bathrooms need renovation very badly the taps and the showers were pathetic
Rioms were nice
Stayed in July 2023
Reviewed: 10 November 2022
Anonymous
IndiaIt should be called a 2 star hotel , it’s pathetic
nothing to like, it’s an old almost dilapidated kind of property, room doesn’t have basic necessities like fridge, dryer or toiletries, tower given was course and looked very old. Staff is unresponsive and shabby.
Stayed in November 2022
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