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Reviews of Max Hotels Prayagraj 3 stars

Railway Station Compound, Allahabad Junction, Civil Lines, 211001 Allahābād, India

#19 of 37 hotels in Allahābād

Guests' Choice

Review score

Based on 266 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.8

  • Location

    8.0

  • Facilities

    6.5

  • Staff

    7.3

  • Value for money

    6.4

  • Free WiFi

    6.2

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Showing 76 – 100

  • Reviewed: 22 October 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t sleep due to railway station and whole night there was lot of noise and couldn’t sleep Bed bugs was there

    Stayed in October 2022

  • Reviewed: 16 October 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    Nice location staffs behaviour are so good value for money

    Stayed in July 2022

  • Reviewed: 15 October 2022

    4.0
    Disappointing
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Please replace the door lock for the room no 105 Room cleanliness is most important service for the hotel particularly bed sheet, towels and blankets.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Door key is not functional

    Location

    Stayed in August 2022

  • Reviewed: 5 October 2022

    2.0
    Very poor
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness was missing. Hotes needs major maintanence

    Location

    Stayed in October 2022

  • Reviewed: 2 October 2022

    2.0
    worst hotel
    • Leisure trip
    • People with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    worst service staff behaviour was not good, room was not clean , lot of cockroaches in washroom and in room , washroom is like they dont even clean it after any check our .leakage in toilet , food was not good ordered fried rice they give us like boiled rice and said this is the only fried rice we have and again we ordered diner bt after 40 min we remind him for our order they said they dont have any order from your room , pathetic hotel , service and food , rooms was not maintain , full of dust and spiders , cockoaches

    have nothing to like in this property

    Stayed in October 2022

  • Reviewed: 25 August 2022

    10
    I like to say it's Value for Money
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights

    Restaurant food quality may improve little bit.

    We liked best location and peace full area.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    You can find rats in the corridor Bedsheets with food stains Bathrooms were not cleaned

    Stayed in July 2022

  • Reviewed: 7 July 2022

    1.0
    Very poor
    • Leisure trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Dirty

    Stayed in July 2022

  • Reviewed: 3 July 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Restaurent was not functiomal

    Location

    Stayed in July 2022

  • Reviewed: 23 June 2022

    4.0
    Disappointing
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Non availability of food / kitchen.

    Stayed in May 2022

  • Reviewed: 19 May 2022

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The towels were rough and age old....The bed had one leg missing and was balanced on brick...the bathroom had old toiletries....toilet paper was missing....Initially staff tried to extort money by asking for Rs. 1000 for early checkin....Early checkin was issued in a Non AC room for few hours.....Overall a pathetic experience...a clear never to visit Hotel....Despite repeated reminders water and all were served at very slow pace....Iron was denied outright...despite having an inhouse laundry.....There was no cupboard or a single drawer in entire room.....I wud say a complete waste of money....

    Nothing....

    Stayed in May 2022

  • Reviewed: 13 May 2022

    1.0
    Worse night stay in a hotel, do not stay there
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The hotel was dirty no hygiene, the room actually made us sick it had crap smeared all over the walls. Even breakfast was the worst breakfast I have ever had. The staff weren't supportive and no customer service. I actually need a refund of what I have been forced to pay at the hotel today.

    There was nothing to like of the hotel. It is mis-sold the pictures are not the same to what is there when you arrive.

    Stayed in May 2022

  • Reviewed: 14 April 2022

    9.0
    safe, comfortable, peaceful and pleasant !
    • Leisure trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    1st- It would have been better if drinking water were available in large jug or bottles instead of 2 tiny bottles of 500ml capacity. Due to this we had to make call again and again to get drinking water. 2nd- There was no one to assist you in transporting luggage to your room in case you have enough bags to carry by themselves. Please sort out these and you are awesome !

    Hotel is nice, situated in the railway station premises towards the platform no.10 which opens up to civil lines. There was no noise of trains coming in during my stay. Quiet and minimal disturbance. If weather permits you can walk all the way to civil lines main market from this hotel. So all in all nice stay in the price band of 1600- 1700 rs.

    Stayed in March 2022

  • Reviewed: 2 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Best hotel for family stay.

    Stayed in April 2022

  • Reviewed: 13 March 2022

    3.0
    If you are searching for Rooms next Prayagraj railways station, then can think to try.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Just next to Railway Station: Noise Pollution - you will know which train is coming on what platform. Never recommended if you are travelling with Family. No Facility in Room-No Electric kettle, No Complimentary Tea/Coffee, no dustbin in the room. Road Side Parking- Parking Area is not Owned by Hotel. Mosquitos in the Room, windows are fixed that could not be opened to have fresh air. For every thing you have to complain and hotel will accept their fault and do nothing. Breakfast-Worst ever had in any hotel (especially traveling in North India).

    Rooms are spacious and Bathrooms are good. Good room service.

    Stayed in March 2022

  • Reviewed: 24 January 2022

    1.0
    Injustice with property by degrading the services.
    • Business trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Hospitality issue, staff behaviour, old linen. We simply demanded toilet paper but we got used toilet paper even after intimating it to staff they just ignored.

    Near to Station.

    Stayed in January 2022

  • Reviewed: 12 January 2022

    9.0
    Good but can be better. Keep it up👍
    • Business trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Room could be better lit. Linen could be better. Cleaning n refreshing linen n towels could be done regularly. Though they do it on request. Hot water was problem however my room was changed. Restaurant or kitchen is not working. That should be operational.

    Location is best right next to Railway station. Safe. Staff is cooperative.

    Stayed in January 2022

  • Reviewed: 10 January 2022

    2.0
    Very poor
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Very Noisy Room, no proper installation is here.

    Stayed in January 2022

  • Reviewed: 30 December 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Kitchen not open for Lunch and dinner

    Staff, cleanness

    Stayed in December 2021

  • Reviewed: 28 December 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Only one thing food no provide the hotel so pls restart the kitchen

    Staff , cleaning

    Stayed in December 2021

  • Reviewed: 24 December 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    All good 👍 best experience

    Stayed in November 2021

  • Reviewed: 20 December 2021

    2.0
    Very poor
    • Business trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Location is good. Breakfast is very poor.

    Stayed in November 2021

  • Reviewed: 20 December 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Not a single facility.

    The worst hotel i have experienced being a frequent traveller and knowing the parameters which are definitely required and which are not. That means when we select a hotel, we look at the safety, basic cleanliness, minimum comfort and basic articles to help you with your requirements during your stay. This hotel does not qulify any parameter. Charging very good amount and providing nothing, is like 'just fooling around every traveller who is one-timer'. It is recommended not to spend Rs 2500 in this hotel for two people stay per night. Better take Rs1000-1500 hotel, atleast you would not repent later and have satisfaction you did not through money down the drain.

    Stayed in December 2021

  • Reviewed: 14 December 2021

    4.0
    Location
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Right next to Railway station. Whole night disturbance

    Stayed in December 2021

Showing 76 – 100

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