15 Saki Vihar Road, 400072 Mumbai, India
#162 of 672 hotels in Mumbai
Guests' ChoiceBased on 29 hotel reviews
7.3Cleanliness
7.6
Comfort
7.1
Location
8.0
Facilities
7.2
Staff
8.2
Value for money
7.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 4 April 2024
Gayathri
IndiaBathroom was small
The rooms were clean
Stayed in April 2024
Reviewed: 1 April 2024
Prasad
IndiaNothing
Nothing
Stayed in February 2024
Reviewed: 5 March 2024
Thomas
United KingdomThe room and bathroom were very small, the shower leaked water out as it was not well installed. There were a lot of mosquitoes in the property so we had to swat quite a few in our room, however a plug in was provided and the fan was good.
Good value for money for Mumbai, very friendly staff, the breakfast was very nice.
Stayed in February 2024
Reviewed: 2 March 2024
Sudeshna
United StatesThe room was extremely small, almost no space to set your feet outside the bed small, but I guess that's Mumbai. The room and bathroom could have been cleaner. The flush in the bathroom overflows, so you have to turn it off after every flush. Stairs to the rooms (rooms are on the 1st floor) are quite steep. There was a lot of noise from the other rooms as the walls are thin.
The bed was ok, the ac and tv were working, there was a mosquito repellent in the room. The toilet and the basin were clean, there was running hot water. The staff were very polite, they provided us with complementary drinking water, and carried our bags up and down the stairs. Location wise it's a 30 minute ride from the CSM international airport terminal 2. Terminal 1 is around 40 minutes. Very convenient if you have an early morning flight. Also there's always someone in the reception, so no worries if you are coming late at night.
Stayed in March 2024
Reviewed: 2 March 2024
Vijay
IndiaI chose this hotel for an overnight stay near the airport. It took me only 20 minutes to reach the airport from here. The staff is very helpful and caring. Hotel Gurukripa is within walking distance for dinner. Fully satisfied with the experience and it fit my budget.
Stayed in March 2024
Reviewed: 4 May 2024
Bandana
IndiaBad exprience
Stayed in April 2024
Reviewed: 30 April 2024
Abhijit
IndiaNo toiletaries, no phone in the room to order. GST extra collected
Prompt response to late check in request
Stayed in April 2024
Reviewed: 17 April 2024
Sachin
IndiaRoom service was very quick
Room cleaning was excellent. The complimentary breakfast & food order were very tasty.
Stayed in April 2024
Reviewed: 30 March 2024
Shukla
IndiaThey don't provide proper invoice for your booking so the expenses weren't reimbursed by my company
Nothing, scam of a hotel
Stayed in March 2024
Reviewed: 18 March 2024
Euan
United KingdomLoverly staff, chand was very helpful. Would recommend staying
Stayed in March 2024
Reviewed: 26 February 2024
Dipal
IndiaMan the list is long! First of all there were couples besides making loud moaning sounds for obvious reasons. And then everyone was playing loud music late at night, they had no breakfast choice and the rooms were utterly small, like they didn't really care about anthropology.
To be honest, just the mattress and the fact that they had hot water running.
Stayed in February 2024
Reviewed: 14 February 2024
Hemanth
IndiaLocation is good and convinient
Stayed in February 2024
Reviewed: 10 February 2024
Harikrishnan
IndiaRooms were neat and effective cost. We enjoyed the complimentary breakfast and staff was helpful.
Stayed in February 2024
Reviewed: 10 February 2024
Albin
IndiaMosquitoes, but they provide mosquito repellents. So thats a plus.
Friendly and professional staffs, good location, 2.5 kms from Terminal 2, breakfast was good. Room size is small but clean and neat. Wifi speed is good.
Stayed in February 2024
Reviewed: 9 February 2024
Surjit
IndiaGood stuff and good luck
Stayed in February 2024
Reviewed: 8 February 2024
Neeli
IndiaGood hotel, decent to stay.
Stayed in February 2024
Reviewed: 5 February 2024
Sudeshna
IndiaBest place to stay and nice service
Stayed in February 2024
Reviewed: 2 February 2024
Badgujar
IndiaGood
Good
Stayed in February 2024
Reviewed: 19 January 2024
Sanjeev
IndiaGood and nice hotel , clean room , Staaf behaviour are quite responsible,
Stayed in January 2024
Reviewed: 24 January 2024
Dange
IndiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 4 April 2024
Rajesh
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 2 April 2024
Shadik
PolandThere are no comments available for this review
Stayed in April 2024
Reviewed: 30 March 2024
B
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 21 February 2024
Novica
SerbiaThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content