District Centre Crossing, Opposite Galaxy Toyota, Outer Ring Rood, Haider Pur, Shalimar Bagh, 110088 New Delhi, India
#958 of 1,228 hotels in New Delhi
Guests' ChoiceBased on 164 hotel reviews
5.7Cleanliness
6.4
Comfort
6.2
Location
6.6
Facilities
5.9
Staff
6.3
Value for money
5.8
Free WiFi
5.6
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End of dialog contentReviewed: 11 April 2024
Gupta
IndiaThe Reception staff is good
The Reception staff is good
Stayed in April 2024
Reviewed: 11 December 2023
Prabal
AustraliaMaassdrf
Nana
Stayed in December 2023
Reviewed: 14 September 2023
Gurmakh
United Arab Emiratesa) Providing 2 keys per room. Every time you go out you have to get the key updated or it would not open the lock. b) A four star property with no swimming pool and a small anteroom for a gym. c) The restaurant's fare was pathetic and the same was highlighted to the units HR Manager too. He promised action but all we got was the same fare and 3 complementarty chip packets sent to our room. I left them there. d) In the evenings the Lunx restaurant closed own and we had to eat in a small annexe where the food quality was pathetic and the manager's attitude revolting. We were served Afghani kebabs full of bones and tepid main courses and on complaining they replaced the main course after making a noisy demonstration that it was hot ( It was their fault to start with). I would sack such a manager, e) We have encountered drunk restaurant staff in the lift in the evening - it is not pleasant. f) Location of the hotel is remote to say the least. The front office staff were not very helpful when you try to ask them tips on where you could eat out nearby etc.
The breakfast spread was pathetic. Ice cold watermelon and papaya with very cold tinned fruit, regular idli, sambhar and wada's ( not everybody is liking southern food daily). One hot dish (either peas curry, bhai or black choley) with puri or kulcha and bread (taken with frozen butter - impossible to spread). The cook making the omlettes was a novice lewarning on the job. He did not know what was an omlette, fried egg, scrambled egg or french toast either ( my wife tried to teach him - but he was a very bad learner).
Stayed in September 2023
Reviewed: 25 July 2023
Surya
IndiaRooms were suffocating, dirty Linen provided.
Location of the hotel was excellent.
Stayed in June 2023
Reviewed: 16 June 2023
Manish
Indiaservices, bed not comfortable, sofa is not available in room etc
location
Stayed in June 2023
Reviewed: 1 June 2023
Malik
Indiaac not working at all
Stayed in May 2023
Reviewed: 19 May 2023
Kamal
United StatesNo comment
I don’t like any things
Stayed in May 2023
Reviewed: 21 April 2023
Neeraj
IndiaSTAFF
LOCATION
Stayed in April 2023
Reviewed: 25 January 2023
Ranjan
Indiabed and value of money
clean and good atmosphere
Stayed in January 2023
Reviewed: 7 April 2024
Drrameshkumar
IndiaNo gud facilities in room Ac is off for many hours
Reception is not gud
Stayed in April 2024
Reviewed: 24 February 2024
Sidharth
IndiaI have never expected this type of customer experience in a hotel like caspia. I thought it would be decent expereicne to stay at 2-3 star hotel. The person who was at reception was so rude, even towels were not clean. The policies were also not relaxed compare to decent hotels. Anyways, I don't recommend to visit this property if your budget is 3k-4k . Choose wisely. thanks
Stayed in February 2024
Reviewed: 19 February 2024
Sujata
United KingdomBreakfast was ok
Stayed in January 2024
Reviewed: 25 November 2023
Mahendra
IndiaRoom service and kitchen
Worst service and staff are least bothered of guest priority
Stayed in November 2023
Reviewed: 2 October 2023
Ethio
United StatesNothing
Staffs are good.
Stayed in September 2023
Reviewed: 26 July 2023
Puneet
IndiaTime taken when checking out,,process was too slow
Stayed in July 2023
Reviewed: 20 July 2023
Chiman
IndiaNothing special
Stayed in July 2023
Reviewed: 4 July 2023
Tushar
IndiaPathetic Service. AC was not working and same was not rectified on repeated complaint as well. Extra charge was taken after checkout. Reception staff doesn't know how to talk to the customer.
Nothing good about property. There are no negative stars, else I would have given that.
Stayed in July 2023
Reviewed: 18 June 2023
Khosla
IndiaRoom service not upto mark
Frontdeak executive Jasbir a very cooperative polite and professional
Stayed in June 2023
Reviewed: 14 June 2023
Shaheen
IndiaFrom Outside its look good. In Room the towel they provided too old! washbasin drain cap is clogged!
Stayed in June 2023
Reviewed: 14 June 2023
Sk
IndiaCant say
Bedsheet was dirty and used. Food was extreme bad. Cleaning was bad Room was smellin
Stayed in June 2023
Reviewed: 6 March 2023
Shilpi
IndiaCleaning was very poor. Bedsheet was not clean there was blood staff. They didn't change after complaining and when we checkout they were asking for money/fine. The lady on reception area, she was very rude and egoistic. She don't have manner to talk with clients. When we complaint she told us that we only pay 3000 Rs. If customer get discount online they treat like this. Very bad experience. Not to recommend this Caspia Hotel.
Nothing was there to like.
Stayed in March 2023
Reviewed: 15 February 2023
Sanjeev
Indiasome of the staff tried to help.
On the first night we arrived, we were given an extremely unclean room with broken fittings in the bathroom and strong bad small. We complained at the front desk on the morning of 4/2 we were shifted to a better, cleaner room but the shower was not working properly. Th water was on the cold side almost on everyday. There was a lot of noise outside the room on several nights till about 1 - 2 am in the morning.
Stayed in February 2023
Reviewed: 6 February 2023
Arjunsinghb700
IndiaBut bed not comfortable 2 single bed joint to show double bed & food not good
Overall good
Stayed in February 2023
Reviewed: 6 February 2023
Arjunsinghb700
IndiaBut Bed was not comfortable 2 single bed joint then show double bed or food not good
Overall Good
Stayed in February 2023
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