A bit awkward to get to the main touristy area, as this is the opposite side of the airport, and the metro lines are only half constructed as of March 2024. This hotel is still being renovated inside so there was some hammering noises etc during the daytime.

It was very close to a metro station, and not too far from the airport.

Stayed in March 2024

We booked double bed, but then they gave us two single bed. The rooms had pungent smell, restaurants need improvement in terms of food quality

Location of the hotel

Stayed in September 2023

Location. Room service, food n rates. Excellent Staff behaviour n support. Value for money.

Stayed in September 2023

my suggestion is that they should make food price bit low so that the guest will enjoy this place more

Overall it was good experience. And the ambience and hospitality was also good. my suggestion is that they should make food price bit low so that the guest will enjoy this place more..2800 per day is the price i paid for one day..

Stayed in September 2023

All Suite room are not the same because we booked two room one is very spacious another one is not

Was good and spacious stay overall

Stayed in June 2023

No reasturant in vicinity

The location

Stayed in January 2023

No reasturants in its vicinity

The location is rite near to Saki Naka

Stayed in January 2023

The wifi wasn't working properly

Location, staff and cleanliness

Stayed in January 2023

Unclean mirror in the room n dull lights.

I was travelling alone and being a female I was a bit concerned about how to check in will be and if the hotel will be safe. I had to stay back in the city due to a last minute change in my office project. I booked few mins before checking in and I liked the feel of the hotel. It is safe for women, people did not give me looks for being alone. The room mirror was covered in dust but rest was good.

Stayed in November 2022

Staff was friendly Clean place.

Stayed in October 2022

Much improvement needed in their breakfast menu and services.

Room was.ok for the money spent.

Stayed in October 2022

Room not clean, bed linen need to be more clean and smell free

Location and the value for money

Stayed in August 2022

They tried to put me in a smoking room. Charged more than booking.com rates - so better to pay through the website than direct to hotel. Local taxi's do not understand the name, and it is not well known.

Nothing in particular

Stayed in December 2023

Service pathetic, isolated place, for coffee service in room taken 1 hour

Location, good breakfast

Stayed in December 2023

Nothing good about it. Website says it’s a 5 star property, but it was 3 star at best

Nothing good about it. Website says it’s a 5 star property, but it was 3 star at best Booking.com says 5 star, which is wrong

Stayed in November 2023

Everything

Nothing

Stayed in October 2023

We stayed here for a night on a last minute trip to Mumbai and had booked 2 rooms on booking.com. The person at the reception who checked us in was unfriendly, unprofessional and simply rude. He simply turned down our request for adjacent rooms. The hotel is old and dingy, on the decline with peeling wallpaper and musty corridors. Our rooms were tiny, the walls were chipped in several places with the pain peeling off in large spots. The rooms were not super clean and reeked of strong toilet disinfectant. We even spotted tiny cockroaches in the bathroom, urgh! The wifi did not work, but the AC did. A special call out to the hotel staff who helped move our luggage- they were the only friendly folks we encountered in this place. I'd recommend anyone reading this to stay away from this hotel, I honestly do not understand the high ratings and HAF they might be rigged. Needless to say, the only saving grace for this hotel is its prime location, please consider other options before you book your stay here.

Located ~20 mins away from the Mumbai international Airport and with a 8 min walk to the Saki Naka Metro station, the location is unbeatable.

Stayed in September 2023

Nice

Stayed in September 2023

Mumbai in general is a very crowed City.

The staff and the room on 7th floor clean and wide. Also the free Internet.

Stayed in September 2023

we are very angry with a reception manager : 11 pm, we didn’t sleep night in the road and our 1.8 daughter was crazily tired, she cried as wanted to sleep a lot. we were exhausted. And it was very annoying and unprofessional from that guy after payment and discussing all details to force us to look for a second visa, although staying in any hotels is enough for one person, and we have provided all the documents from one of us. So, the impression of this incident is so unpleasant, his mistake as a tourist representative was so rude, that we will neither come again ourselves nor recommend it to our friends. The rest of the staff are great, thank you for your hospitality.

Place is clean and worth the money

Stayed in June 2023

The room was avarage. They did not provide hot water jug and tea coffee pre mixeses and their dine in service doesnt open untill 8.00 AM. So if you are a morning person or prefer to have tea coffee first thing then this is not the place for you. Also of you travel for food, its a clear No No. Their breakfast has just 2 items cooked ones, so if you like to eat good and heavy breakfast then this is not the place for you.

Staff was friendly and helping

Stayed in March 2023

was one of the worst Hotels I have ever stayed they are rated at Booking.com as 5 stars Hotel and they are not even 3 stars.

there was nothing to like about

Stayed in February 2023

*The chanting and the agarbatti at the lobby are a big put off... why is it inflicted on the guests???? Do it in the office, but not in a public space. *The practise of having to fill in the register by the guest is extremely outdated and the receptionist insisted it had to be done in my handwriting, even after the reg card was printed out and my wife and I signed the reg card. An absolute waste of time and extremely irritating process. *The room cleaning left a lot to be desired... housekeeping needs to be much better *TV channels provided were only the free channels... as a result, we could not match any English movie on the regular channels. * A Hot water electric flask was in the room but without any tea/coffee/sugar sachets. When I asked for sachets, I was told they do not provide this, so I had to go out and buy Coffee powder and then order cups, to have my morning coffee

The location, the layout is all good

Stayed in February 2023

Beds were dirty and rock hard. Pillows were filthy. Loud music all night. Wifi was virtually non-existent.

Nothing

Stayed in January 2023