Food quality not like as much

Stayed in May 2024

No refill of water bottles and /or coffee re maker items . No phone charging plug in bed side (these are basics) Check in /out not so smooth

Comfortable and safe

Stayed in May 2024

Still have a scope in service improvement

Services

Stayed in April 2024

I advised hotel to adjust ac temperature to 26 deg C but they failed to do so. And the charged more money for breakfast than what was mentioned by booking.com.

Thelocation and room were good.

Stayed in April 2024

We asked for taxi to Mahakaleshwar and Omkareshwar, the quote started at Rs.25000 and came down to RS.17000 for Innova, from their travel desk. We got taxi ourselves by Google for whole trip for Rs7000! The difference is mind boggling. Help your quests to find a proper transportation and make the experience better for them.

Good location, and room was good.

Stayed in March 2024

It was great

The location was brilliant

Stayed in January 2024

There is no reason and any point for me for not liking. All was great

Location is very central and easily approachable. Staff was very co-ordial and supportive to assist. Though, we did not opt fror breakfast but spread was awesome.

Stayed in February 2024

We returned to Radisson after staying at another hotel says it all. The facilities and other functions might have been better in the other hotel, but Radisson had people who delivers customers' needs. In total, we stayed a week and were never disappointed. The business room was a good size for long stay, but a little worn out. Overall, the whole building was well maintained. Good breakfast buffet and even better on site restaurants. Good view of the city from the gym.

Stayed in January 2024

The reception is a big space and well designed. However, there just aren't enough sittings. The Business Double room was good size, but the bathroom could be upgraded as some parts were falling apart.

I always felt safe and happy to see people working at the front door. All were very smiley and eager to help. When checking in, I met a pleasant and professional manager, Mr. Bhargav. He made things super easy while we were staying. The breakfast buffet had good varieties, mix of western and Indian. I tried out all the restaurants in the hotel, and all were more than satisfactory with excellent services. There are also a good sized pool and well equiped gym. Here, people are the gem. When missing a T-shirts from the room, they managed to find it from the hotel laundry as it was mixed with old bedsheets. In the case of similar situation, most hotels usually blame the customers. Not in Radisson Indore, they are willing to fixed the problem promptly.

Stayed in January 2024

Two instances when I wanted to order eggless cake for my wife’s birthday but got no feedback. Then I ordered through Zomato, but here due to some miscommunication at Main Gate Security, order was not allowed to be delivered at the Security Check gate where it is normally delivered. Nobody took responsibility and blamed Zomato. If Zomato delivery boy refused to enter hotel, Security should gave communicated it to me, which even was not done. Total experience was a bit of let down by otherwise great experience at hotel. Need to buckle up.

Neat clean hygienic friendly and great location

Stayed in February 2024

We booked two rooms. The rooms were given in different floors. One of the rooms was given in smoking floor, which had a stinking smoking smell. We had to get it changed. All this took about an hour, making us go to sleep by 12:30 in the night having arrived around 11PM. I am not sure, why two rooms could not given on the same floor. We did not expect that staff at a hotel like Radisson, will make such mistakes.

Stayed in February 2024

Unavailability of brewed coffee

Location

Stayed in December 2023

Unavailability of brewed coffee in such high end hotel

Location

Stayed in December 2023

Nothing

Mouth watering. Got plenty of Choices

Stayed in December 2023

They still have smoking rooms. Nowadays, all international brands have No Smoking hotels. This looked decidedly not in line with latest trends and guest expectations

Location, facilities, staff, quality of breakfast

Stayed in December 2023

Polite & Helpful staff. Housekeeping needs to be spruced up.

Stayed in December 2023

Nil

Room size

Stayed in December 2023

Food options were not upto our liking. Found the indian food quite spicy The hotel didnt have italian or Continental food options for my Italian Colleague which was a big letdown

Facilities were fabulous

Stayed in December 2023

Reception waiting time was 15 min to check in

Map was not given

Stayed in November 2023

I think few things should get renovated again.. also some more focus on cleanliness.

Overall Stay was good enough.. I believe they can focus much more on cleaning too. Breakfast spread was superb and food was tasty too. Staff overall was good and very helpful.

Stayed in November 2023

room size. amenities breakfast

location

Stayed in October 2023

Crowd at breakfast. Not served hot. Small terrace pool with not maintained surrounding. Small washroom area. Shower area glass doors not sealed properly. Water scatters to surrounding floor areas. Bedside reading lamp was non functional. Shaving mirror has non functional backlight. Small maintenance issues. No complimentary food or cookies basket or any thing in room. No welcome drink or offers.

Location is Good but slightly out side the city. Near to Khajrana Lord Ganesha Temple. 56 Shops food market is 4-5 kms from here. Citadel mall by Phoenix , big mall, 4-5 kms from hotel. Room was spacious for 2 persons. Comfortable. Good communication system with reception and other deptts. Prompt attendants.

Stayed in October 2023

Staff

Stayed in October 2023

Great experience

Great experience

Stayed in October 2023