Plot No C-1, Sector 12, BHEL Township, 249403 Haridwār, India
#115 of 150 hotels in Haridwār
Guests' ChoiceBased on 630 hotel reviews
5.9Cleanliness
6.4
Comfort
6.5
Location
6.8
Facilities
6.1
Staff
7.2
Value for money
6.1
Free WiFi
5.8
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End of dialog contentReviewed: 28 May 2024
Mitesh
IndiaService was very poor and slow. Mosquitoes inside the rooms. Hotel is under renovation.
Stayed in May 2024
Reviewed: 30 March 2024
Vivek
IndiaProperty was lacking cleanliness
Food
Stayed in March 2024
Reviewed: 2 February 2024
Sanjay
Indiaoverall good, would recommend to stay
food was good staff was attentive clean choice of food excellent no complaints
Stayed in January 2024
Reviewed: 16 January 2024
Sneha
Indiathe silence & Un safeness
the room & facility
Stayed in December 2023
Reviewed: 29 December 2023
Vineet
IndiaService and service
Near my factory
Stayed in December 2023
Reviewed: 27 December 2023
Navneet
United StatesRooms were filthy. Beds were uncomfortable. Bathrooms were worst. Looked like rooms have not been maintained for very long.
Staff was nice and prompt. Food was very good.
Stayed in December 2023
Reviewed: 22 November 2023
Akash
IndiaMy room had some water leakage.
Location, food and staff behaviour.
Stayed in November 2023
Reviewed: 10 August 2023
Kathy
United Arab EmiratesHotel is a bit run down and half the stuff on the menu wasn't available
Decent size room
Stayed in August 2023
Reviewed: 10 June 2023
Nkaykap
IndiaThe property is now owned by an individual. So it is not kept upto the mark of a 4* or 5 * . Staff is short and is not professional. Hardly any supervision is made towards maintaining it to finesse.
The property itself was Radison about a year ago, hence the real estate of the property is good. Rooms are spacious,, garden area, foyer are magnificent.
Stayed in June 2023
Reviewed: 24 May 2023
Ayan
United KingdomNa
The room and the facility and specifically Satyam who helped us.
Stayed in May 2023
Reviewed: 30 March 2023
Rohit
Indiathere were mosquitoes in the room, the A/c switched off numerous times at time and did not cool the room and shower need replacement. Swimming pool was not functioning and there was no fridge in the room. If the management address these issue, it will become a very nice property to stay.
The staff is very courteous and helpful. Breakfast spread is good. My in-laws (75+ years) were with us and the staff took good care of them. Not very far from ghats and takes 20 to 30 min to reach the ghats. Clean and non-smelly rooms.
Stayed in March 2023
Reviewed: 23 March 2023
Khanna
United Arab EmiratesThe rooms were stinking, not clean, things were broken
location wasn’t bad, overall infrastructure was poor
Stayed in March 2023
Reviewed: 20 March 2023
Aruna
United StatesStaff was very good and very helpful.
Stayed in March 2023
Reviewed: 13 March 2023
Amit
Indiarenovation is required.Money needs to be invested
location as always
Stayed in March 2023
Reviewed: 6 March 2023
Gupta
Indiasoo much smell in the room. Room & washroom both are not maintained.
location & staff behaviour.
Stayed in March 2023
Reviewed: 31 December 2022
Akshay
IndiaProperty didn't seem to be maintained in terms of replacing old fittings in bathroom, carpet etc. Room had bad odour in cupboards. Toilets could have been made more cleaner for matching 5 star hotel standards. Maybe, it's all because the ownership of hotel is in process of being changed, but they should at least keep some rooms maintained and use only them for guests, as it resets 5-star expectations of visitors. If not possible, then should at least lower rent, so that people lower expectations.
All staff behaved well.
Stayed in December 2022
Reviewed: 26 December 2022
Vibhor
IndiaRoom was smelling of some ciggrate smoke and some leakage seen in the toilet jet.
Location is good. Noise free and easily locatable. Breakfast was good.
Stayed in December 2022
Reviewed: 19 December 2022
Harsh
IndiaMaintenance is a big concern. Far away from Har ki pedi which is the main attraction of Haridwar.
Lots of space around an close to Pentagon Mall.
Stayed in December 2022
Reviewed: 4 November 2022
Viney
BelgiumThe room was not very clean, not sanitised, bad smell, leakage, sanitary in bad shape, shineness of taps etc had disappeared, could see the metal part. Only one bath towel for a double room. Even though 5 star property, only basic toiletries were put. With lot of difficulty the room could be replaced only. No remote for TV.
Good location outside city near mall and food is good as well. Breakfast had ample chiice.
Stayed in October 2022
Reviewed: 16 October 2022
Neil
United Kingdomfriendly staff
swimming pool
Stayed in October 2022
Reviewed: 1 October 2022
Vinod
IndiaWash room
Breakfast is okay
Stayed in September 2022
Reviewed: 20 September 2022
Pradip
Nepaldirty curtains
location
Stayed in September 2022
Reviewed: 11 September 2022
Aggarwal
Indiastaff behaviour, cleanliness etc
breakfast was good but not upto the mark according to the prevalent competition in the industry.
Stayed in August 2022
Reviewed: 30 August 2022
Prashant
Indiaordinary food , but quite expensive
good location
Stayed in August 2022
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