The Mall Cantontment, Varanasi Cantt, 221002 Varanasi, India
Based on 548 hotel reviews
6.9Cleanliness
7.4
Comfort
7.4
Location
7.6
Facilities
6.9
Staff
7.8
Value for money
6.7
Free WiFi
6.8
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End of dialog contentReviewed: 26 March 2024
Chris
United Kingdom.
Clean and bright
Stayed in February 2024
Reviewed: 1 February 2024
Kunal
IndiaIt was not value for money. Rooms were clean but fittings and furnishings were quite outdated and old. Staff at the reception were not professionally groomed as they used to call for clearance of petty food bills although we paid the room bills in advance. The restaurant lacked flexibility to provide ala carte menu on 31st Dec and 1st Jan. Breakfast spread and quality was also average considering the price hotel charges
The hotel was good. We liked the location and ambience quite and calm. Rooms were spacious.
Stayed in January 2024
Reviewed: 31 January 2024
Dimitrios
BelgiumCould do better at maintenance, as well its towels and bedsheet. They had stains.
Clean rooms and friendly and good personnel. Good service in the breakfast as well
Stayed in January 2024
Reviewed: 21 January 2024
Suruj
New ZealandCheckout was poor as no concierge available to get our bags from storage.
Good location. Nice good breakfast.
Stayed in January 2024
Reviewed: 21 January 2024
Balaji
IndiaMost of the power sockets are very old and don't work properly.
The location is good and staff are very friendly.
Stayed in January 2024
Reviewed: 20 January 2024
Trinanjan
IndiaThe bathroom looks very old, facelift is required.
Stayed in October 2023
Reviewed: 5 January 2024
Padmesh
NetherlandsRooms need maintenance, not clean properly. Breakfast was ok .
Location is good , staff is good .
Stayed in January 2024
Reviewed: 5 January 2024
Sunil
United KingdomThe room, whilst well equipped, wasn't quite to standard and felt dated, particularly the bathroom and general decor.
The reception and the helpfulness of the staff, in particular Mr Sageer Ahmed, who help us plan our very tight schedule to get the most of our brief stay.
Stayed in January 2024
Reviewed: 25 December 2023
Vaishali
IndiaNice property, but old
Stayed in December 2023
Reviewed: 30 November 2023
Shatanshu
IndiaPoor food
Stayed in November 2023
Reviewed: 17 November 2023
Alhad
IndiaIt was well located and clean
Stayed in September 2023
Reviewed: 3 November 2023
Anil
IndiaSeepage , breakfast menu
Location
Stayed in October 2023
Reviewed: 28 October 2023
Abhishek
IndiaRoom furniture seems old. Water in bathroom is not really sparkling clean. Staff is helpful but you feel a bias towards non Indians, they tend to smile more in front of them. Feels weird as you are also paying a good amount on your stay
Room size was good and breakfast spread was as per expectation
Stayed in October 2023
Reviewed: 21 October 2023
Sanjiv
IndiaProperty is old and needs maintenance. Front desk needs more cheerful people. Not exactly good value for money.
Everything was average even though it's a Radisson brand. The service staff is very helpful and courteous.
Stayed in October 2023
Reviewed: 16 October 2023
Tulika
India1. The washroom was too small for my liking 2. Booked an early morning taxi with the travel desk that never showed up, almost missed my morning arti booking
Ease in checking in
Stayed in October 2023
Reviewed: 16 October 2023
Vishal
IndiaOld property, room number 501, stinks.. Cold staff….
Average
Stayed in October 2023
Reviewed: 4 October 2023
Prabhakar
IndiaSwimming pool not working, spa not working, Gym equipments were not working,, Breakfast Buffet: poor service, refilling of items very slow or no refilling, Hotel porch very narrow,
Stayed in October 2023
Reviewed: 30 September 2023
Srikrishna
United KingdomWater spillage in the bathroom
Stayed in September 2023
Reviewed: 20 September 2023
Bhawna
AustraliaRooms and furniture was worn out.. didn’t look like 5 star accommodation. Needs serious renovations.
Breakfast buffet was really good. Staff is very nice and helpful.
Stayed in September 2023
Reviewed: 19 September 2023
Mohammed
Bangladeshfitness centre and Spa was not open on a day of my living.
food, good location and staff's behaviour.
Stayed in September 2023
Reviewed: 18 September 2023
Karmabir
IndiaBehaviour of reception
Old property but reasonably clean
Stayed in September 2023
Reviewed: 15 September 2023
Sandeep
IndiaBilling and allotment of the rooms was too slow
The Spread was very limited
Stayed in September 2023
Reviewed: 4 September 2023
Arora
IndiaThé roomon thé 6 th floor was not upto the mark , the washroom was below average . The fittings were very old and not operational at times
The staff was good
Stayed in September 2023
Reviewed: 20 August 2023
Apurba
IndiaTV Connection, Bathroom amenities etc
It was a good confortable stay.
Stayed in August 2023
Reviewed: 15 August 2023
Arjun
IndiaWas promised a 20 percent discount by booking.com on food and spa but was denied the same on food services by the hotel
Location
Stayed in August 2023
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