Honestly, there wasn't one single aspect to our three night stay where we found fault or found was less than exceptional.

The property itself is magical, both the setting and the rooms. Our welcome was exceptional and every single interaction with staff was personable and professional. A truly memorable experience. Dined at all the restaurants and had drinks at both lounges - all very lovely experiences.

Stayed in March 2024

One thing to note is that you are a short drive from Lake Pichola, plus a boat ride to the hotel. For us, this was all part of the serenity and the experience was very unique. But you are away from the main action. Depending on what time of year you travel, do be aware of mosquitos as you are on a lake so we found they were quite bitey.

The hotel & grounds are simply stunning, the view incredible - it's worth exploring the beautiful gardens on foot and getting a feel for the vast property. The room was spacious and bright with a balcony and views over the lake. The service is really next level, everyone is very attentive and sweet with it. Nen and the whole butler team looked after us so well, spoiling us with treats for my birthday and looking after my husband when he was unwell. The pool area was always quiet when we used it - the team were quick to bring towels and a cool box with water and other supplies. We had drinks and dinner in the Long Bar - Tamal made one of the best Martinis we've ever had, and his old fashioned is perhaps the 8th wonder of the world. Manesh looked after us by the pool and again in the evening at dinner, going above and beyond with sweet little touches.

Stayed in March 2024

Though maybe not particular to the hotel, but the experience at the salon wasn't amazing. We went for hair/make up/ saree draping. Though I was absolutely pleased with my makeup, the Hair and saree experience were underwhelming. On a separate note, we found some of the food prices a tad bit high (and I'm from NYC), but I guess as expected at a 5 star resort.

WOW What a hotel! If you're in Udaipur and want to enjoy a little heavenly Oasis, then you must stay at the Raffles! We went for a wedding so that's the main reason for staying there, but wow we were just impressed by everything. The room (spectacular), the food (delicious), the facilities (amazing), the grounds (beautiful). From the moment you are greeted to get on the boat which takes you to the island where the hotel is to the moment of checkout, the experience was amazing. The staff is super friendly and extremely helpful! Highly recommend all those visiting to at least enjoy an evening or two at this palace.

Stayed in March 2024

Rooms are very far away from receptions

Property was beautiful

Stayed in October 2023

excellent hospitality beyond words

Stayed in December 2023

Absolutely everything,especially the service Most of all how we were welcomed

Stayed in November 2023

The pricing of the food items it too steep. For one meal for 2 (nothing fancy) the bill comes out to about Rs.5000. This is especially steep when there are no other places to eat around the property

Everything. The location, the view, the welcome and the hospitality.

Stayed in September 2023

Everything that the property offers is exceptional. The hospitality is amazing.

Stayed in October 2023

The staff at this hotel were exceptional and helped in whichever way they could. Special Mention to Bhagwati Sharma, Who looked after us very well and helped our stay go from wonderful to Exceptional. Also, Aakash and Sahil made us feel very welcome.

Stayed in August 2023

Service was excellent... Location is fabulous

Stayed in August 2023

In plain simple words, this hotel lacked the warmth of Indian Hospitality. It comes from the brand and its DNA. We were applied coming from Oberoi and taj Lake palace. First of all, the hotel was designed for weddings. There are dedicated places for rituals and parties. The hotel lacked functional areas, for kids and activities. Not even a single activity was offered complimentary with the room. The staff was too mechanical and cold. There were no price uniformities, we were charged different prices on our bill than what was stated in the menu prices on 3 occasions. We raised this matter with the staff, they said they will look into it, but no rectification was made. We were charged for baby food when no Indian Brand ever charged us for baby food. Further, There is only one restaurant for lunch that too with minimal vegetarian options. Overall the hotel was beautiful but it lacked soul.

We were curious to visit the first Raffles property in India and decided to add this to our trip. The property is well maintained, located on a beautiful lake and the room with a private pool was beautiful.

Stayed in July 2023

The service was incredible. We were a group of 6, celebrating two birthdays. They gave us complimentary cake, decorated the room with photos and gave a gift as well. Vikram from the butler team helped plan everything out and Chef Rawat graciously made our food separately since we had a member with a nut allergy. They were all very nice and helpful and would definitely recommend staying here with family. + The views are great and the rooms are huge, clean and very comfy.

Stayed in July 2023

there was nothing to not like in the property

location, in room amenities, cleanliness, illumination, overall vibe

Stayed in June 2023

everything was perfect

amazing property

Stayed in April 2023

nothing

The room was modern and luxurious. the food was excellent. the property was maintained exquisitely. the grounds were extremely well manicured. the staff were so attentive and helpful the butler that was assigned to us - Nikita was excellent. Nirmal was also very good. The restaurant staff were all very helpful and warm - Hema,and so many others. the restaurant manager was also very helpful. The driver - Om Prakash - who was assigned to us was very helpful when we went on our city tour

Stayed in April 2023

Nothing.

It was an amazing experience as we visited there to celebrate our anniversary and the staff made sure we had a fun time.

Stayed in March 2023

some children activities were chargeable , this seems ridiculous at the price point. staff was overall courteous but need more grooming.

location was great, built beautifully, food was great

Stayed in December 2022

nothing all was grt...

everything was too gud

Stayed in January 2023

The place is really secluded so you need to consider the timing of your arrival and departure. Wifi connection could be improved.

Gorgeous property in the middle of a lake, it is secluded there aren't any other properties in the area unlike Lake Pichola which is where all the famous properties are located. It is around 35 minutes away by car from the historic center. The place is new and offers amazing nature and views over the lake. The communication with the property prior to our arrival was excellent they responded to my queries very quickly and they contacted me one day before our arrival to arrange for our arrival since you need a boat to reach the property. A wide range of activities to do, so you will not get bored at all, some are free and some at an additional and reasonable cost such as hiking, yoga, tennis, shooting and even cooking classes. The Spa was amazing one of the best messages thanks to Tshering for the great message. Outstanding service the staff went above and beyond to ensure we enjoyed our time, special thanks to Nikita who did her best to accommodate our needs during the stay.

Stayed in January 2023

Bit difficult to get out once you’re at the property but I guess that’s the charm of the place too. Food options in the multi cuisine restaurant are a bit limited if you’re staying at the property for a few days at a stretch.

Good property, courteous and welcoming staff. Breakfast was great with a wide spread.

Stayed in December 2022

Na

location, courteous staff, luxury vibes

Stayed in December 2022

Kids club facilities was disappointing and below expectations to offerings from other luxury resorts. So much more can be done with the space available. Arts and crafts, learning nature and the natural world around them, children’s, perhaps universal TV shows, books should be included as part of kids club….

The property was superb and stunning

Stayed in December 2022

have to walk a lot to reach the hotel. jetty is must and long ramps are there. once you checkin you are totally aware from everything.

ideal location for leisure with family. entire property is surrounded by lake water. full of greenery. excellent.

Stayed in December 2022

Nearly all the Food is very spicy (except the pasties) which was great for us, but not well suited to many international travelers. One of the restaurants was closed (not yet open) the other two restaurants had identical menu expect one was a cookery school with open kitchen and the other was set on the terrace, so there was just one choice of restaurant really. The pastry kitchen had a good selection of French style pastries, which I'm not sure were all made in house as claimed, but still a nice alternative. The steam room was not set up properly so was scoldingly hot and there was no jacuzzi, which was a shame. The building and grounds look great today, but are going to be high maintenance to keep looking good due to some poor design ideas, including painting the entire exterior which is going to need repainting every few years to stay looking good! I'm really just picking up on minor imperfections, the hotel really is very good overall and I highly recommend!

Raffles is a truly great hotel with a real touch of class and exceptional service that goes that extra mile. Undoubtedly one the best 5 star hotels in India, it has almost everything for the luxury traveler who demands the very best in hospitality. It's grounds and gardens are stunning, it's interiors are grand and it's location on a private Island make it Udaipurs best kept secret. Staff are all well trained and attentive with real attention to a personal experience for guests. Food was excellent and the chef was a true legend serving an amazing breakfast and fabulous local food in the evening! The Spa and treatment I had was also sensational, a really spacious relaxing space with an excellent team. Pool area was also fabulous. It's the attention to detail that puts this hotel well above the competition.

Stayed in November 2022