cleanliness

Location is good.

Stayed in December 2023

Need to upgrade the hotel rooms . Refurnish and pipe lines need to be change . Bathroom blocked

Super staff ,

Stayed in October 2023

Bath room is very congested,you feel irritated,there is no drain in come out & wash basin area,wet floor with full of water,no hand shower in shower area,

We didn't request for breakfast, no comment

Stayed in July 2023

The rooms were pretty small and the paint was wearing off the walls. The temperature control wasn't working in the rooms. Overall, an okay place.

The location was close to a lot of eateries and happening places of Bangalore.

Stayed in December 2022

nothing as such

Good spacious rooms

Stayed in October 2022

less bathroom space

the staffs were professional

Stayed in October 2022

Security awareness at the main entrance which requires more of attention. "UPMA" dish which is like the prime one in Bangalore was made just once during my entire stay almost for 7 days... this wasn't expected...! 😑☹️ a Solo traveller traveling to meet her/his boyfriend/girlfriend/fiancé, she/he can't meet in the hotel lobby to have their own good time.. some provisions need to be made for this as the very first reaction of the front desk ppl was a "No, we can't allow you to go to the room. Kindly call the guest who is staying in our hotel to the lobby".. this is not done!! if the guest is ready to pay. Which later on got sorted as we payed extra for a few hours of spending together.. Communication becomes a barrier between guests and a few staff members (almost 80%) as they can't decode what the guests are trying to tell them and vice versa as most of them are trainees it seems being the hospitality industry...

Firstly the location was a good one! The staff is not veryy friendly and there is a bit of unprofessionalism although a few people like Mukesh Ji they make sure they are available for you when u need them to be! So thanks a ton for the same sir...the complimentary gulab jamun and the soup! Only coz my mood was off!! U made me feel homely.... so kudos for the same!! Food is good, their breakfast buffet set up seems to impress many one's. The room has perfect facilities atleast that a solo traveller requires..there r clean rooms and housekeeping delays in services but they clean it well once they start with it.. my next visit would prefer staying there again if the location for my visit would allow me to! Thank You team!

Stayed in October 2022

Poor dinner options - one out of 2 dinners, vegetarian food prepared for the banquet hall event was severed and the next day 1 non veg dish was asked to be selected from the menu. Do not recommend taking the dinner option with the stay.

I had booked breakfast and dinner for my (MIL's) 2 nights stay. Breakfast was good.

Stayed in October 2022

Hotel needs improvement

Room is good , restaurant food is amazing, phone was not working room , 😫 Overall a decent stay

Stayed in August 2022

When I entered the room which was supposed to be ready I found both beds having stained, dirty bedsheets and linen. I had to get the entire linen set replaced. Still they were not sparkling clean. The room had a very worn look with polish coming off at various places. The working desk had no overhead or reading lights it was impossible to work there. Overall light in the room was low and gave a very dinghy appearance There was a constant smell of cigarette smoke and musty smell in the room even though I had asked for a non-smoking room The bathroom was too small and wash basin too small so if you open the tap accidentally more the water tends to spill over

The breakfast was quite good. The staff was very helpful. The lady for cleaning and laundry on 4th floor was very helpful. The room service and restaurant staff was very helpful and good.

Stayed in August 2022

The facilities need an upgrade here .. the showers werent working , the Switchboard was not functions .. there was just 1 switch controlling all lights in the room

Stayed in July 2022

pretty old, unclean bed and pillows, no clear direction to reach location and I wasted almost an hour and made about 10 calls before reaching the location.

couldn’t think of any…

Stayed in July 2022

Staff and their punctuality

Food was good Parking was nice

Stayed in June 2022

the room was very old toilet wasn’t that clean

the staffs were nice

Stayed in April 2022

Front office staff took very long for chekin and he was in his own world. Even I told him that I’m also from hotel industry still didn’t responded properly, he didn’t gave proper handover to restaurant staff about my which was included in my package but middle of my breakfast restaurant person came and told your breakfast is chargeable I had to tell him to check with front office package I booked fo.

House keeping supervisor was very helpful.

Stayed in March 2022

Wifi not good Floor was ununiform.. someone could trip over it Extra bed provided was average

Location

Stayed in December 2021

- AC was not working properly - Basic amenities were not provided - Hair dryer was not working - There was no drainage system near the wash basin so dirty water stays - The door was not working most of the time. We had to get our keys changed multiple times - Room service was very slow - Cutlery was not clean including the electric kettle - Fridge was not working inside the room Last not but not the least- in booking app under amenities it says bathtub or shower but there are no bath tubs in the property. Front office managers were good and made our stay slightly better.

Stayed in November 2021

The bad condition of the hotel, lack of staff, poor sevices, WIFI out...

The staff at the reception was trying to do their best! King bed very comfortable.

Stayed in October 2021

👍

👍👍👍

Stayed in October 2021

bathroom is very small and wash room place water outlet is not provided. all are old tv and cable is not working properly.

actually u have mentioned as 4 star category. but definitely it is not 4 star. below 3 star. we trust booking.com for more than 15years. while mentioning star be carefull and mention. we blindly trust booking.com compare to other makemytrip or yatra and other sites. rent also little bit high and some of my friends i recommended to this hotel and they stayed one night and next day they vacated. breakfast is excellent.

Stayed in September 2021

Room is not clean also the beds where not good. Toilets where just okay.

Location and atmosphere where nice.

Stayed in September 2021

Rooms are below class, everyday i have to inform staff to add toiletries. Drinking water is not bottled water than local water, no gurantee on filteration.

Breakfast and dinner - Just ok

Stayed in May 2024

Nothing .................absolutely pathetic

Today`s world if you are not reachable because of poor network connection that mean your hotel or the facility where you are staying in not more that the normal dormitory ... Hotel has very poor network connection no inter-com working from room to reception .. Restaurant staff was rowdy. they do not care if you wish to complain or shout

Stayed in March 2024

Staff doubted me when he felt like one towel was missing. Actually they provided me only one towel. I felt so sad and ashamed.

Stayed in January 2024