Golden Play Pvt Ltd Pani House Deorali, 737102 Gangtok, India
#34 of 121 hotels in Gangtok
Guests' ChoiceBased on 136 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.4
Facilities
8.0
Staff
8.4
Value for money
7.5
Free WiFi
7.5
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End of dialog contentReviewed: 27 May 2024
Debarjya
IndiaUnprofessional hospitality. Not well managed.
The location.
Stayed in May 2024
Reviewed: 14 May 2024
Bk0601
IndiaExcellent Location (close to the marg) and very nice view of the cable car and mountains from our room. Hotel has a casino as well to keep you entertained for the nights.
Stayed in May 2024
Reviewed: 5 May 2024
Harikrishnsn
IndiaLocation was very near to the main road
Excellent facilities in the room
Stayed in May 2024
Reviewed: 30 April 2024
Brian
BahrainThe rooms are not sound proof and can hear the furniture moving from the buffet place in our room all day. The music playing at the night club or casino can be heard in the room and at times the doors are jarring when the bass beats are louder. This was very unpleasant from 10pm to 1am. The bathroom exhaust fan is very noisy and can be heard in the whole room. People talking in the corridor / passage can be heard in the room as if they are in the room with you. The trainee staff need to be groomed to Ramada standards and their supervisors to lead by example. We experienced poor service on our first day for breakfast at the buffet where no attention was given to us, plus the trainee staff did not understand our requests. This did not give us a good feeling about the Hotel.
Reception Staff and Sky deck staff very helpful. The room size was very good and comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Nisha
United Arab EmiratesRooms are small compared to other properties in Gangtok. Breakfast is average. Restaurant staff is impolite.
The location of the property is good. It has a good view of valley. It is at a walking distance from MG Road. Reception and housekeeping staff are very polite and friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Yogita
IndiaThe quality of the food doesn't quite match the high prices they're charging. The parking is cramped and the entrance lacks the luxurious ambience you'd expect from a hotel of this calibre.
Spacious, and cozy room with a stunning view. Conveniently located with friendly and attentive staff.
Stayed in April 2024
Reviewed: 24 March 2024
Dhananjaya
IndiaThe food could have been better
The property is well maintained and the rooms are clean and well equipped.
Stayed in March 2024
Reviewed: 1 March 2024
Arunprasad
IndiaNo Proper portico available at the property
Amazing
Stayed in February 2024
Reviewed: 5 February 2024
Joseph
Indialimited parking space, some bathroom taps were dripping charging exhorbitantly for valley view rooms
excellent food, ideal location, friendly staff, clean rooms
Stayed in February 2024
Reviewed: 9 January 2024
Arun
AustraliaWell trained courteous staff Buffet breakfast and dinner
Stayed in January 2024
Reviewed: 7 November 2023
Shweta
IndiaGood
Infra
Stayed in November 2023
Reviewed: 23 June 2023
Amrita
IndiaDue to the location there is little space outside and the pool could be more clean.
We had a great stay, the staff is very friendly and the food is fresh and very tasty. Definitely recommend this hotel.
Stayed in June 2023
Reviewed: 20 June 2023
Yogesh
Indiaimmature staff
good location and good service
Stayed in June 2023
Reviewed: 2 June 2023
Anantshir
IndiaPricing was steep.
I would have rated them 10, but i thought the pricing was steep. Everything else is great. We had a duplex room which has a charm of its own. It was valley facing, so great views all thru. Staff was very polite and delivered on all the asks.
Stayed in May 2023
Reviewed: 14 May 2023
Kulkarni
IndiaNo Balcony, can't open windows
Cleanliness and food
Stayed in April 2023
Reviewed: 14 May 2023
Deodatta
Indiacar drop off and pickup not conveniently located
clean, comfortable
Stayed in April 2023
Reviewed: 27 April 2023
Ravi
IndiaVery nice spread of breakfast
Stayed in April 2023
Reviewed: 21 April 2023
Ashwini
IndiaThe latest model of telephone set provided in my room was not convenient to handle.
The view of the hills from my room was breathtaking. The staff on duty including those at the reception and housekeeping were quite courteous and cooperative. Mention of Pooja at the reception deserves special mention. She was quite deft at sorting out small problems arising during our stay at the hotel. The breakfast spread was awesome.
Stayed in April 2023
Reviewed: 22 March 2023
Peeyush
United Arab EmiratesOur request for transferring reservation to Darjeeling when could not go to Nathula, was not accepted.
Great welcome for us, Nice room
Stayed in March 2023
Reviewed: 19 March 2023
Arijit
AustraliaLoud music from the casino in the hotels basement late at night. There should be addional sound proofing measures. Pool not usable due to social events occuring in the same space.
Hotel Food, buffet breakfast, spotless clean rooms, room features and size, property location.
Stayed in March 2023
Reviewed: 4 March 2023
Shounak
Indiavery nice specially the staffs. They were very very courteous and helpful.
Stayed in February 2023
Reviewed: 31 January 2023
Bharadwaj
IndiaBreakfast should include more continental choices. Little over-priced
Nice rooms
Stayed in January 2023
Reviewed: 14 January 2023
Mohammad
Bangladeshparking to lobby
location
Stayed in January 2023
Reviewed: 8 January 2023
Anubhav
IndiaClearly , the service and hospitality of the staff stand out
Stayed in January 2023
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