8, BEST Road, Colaba, Colaba, 400039 Mumbai, India
#220 of 699 hotels in Mumbai
Guests' ChoiceBased on 72 hotel reviews
7.1Cleanliness
7.3
Comfort
7.4
Location
8.9
Facilities
7.1
Staff
8.1
Value for money
7.2
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 April 2024
Heather
CanadaFront Desk experience. Took far too long for check in. Held our passports for at least an hour. Would not give WIFI details for hours.
Great location
Stayed in March 2024
Reviewed: 4 April 2024
Mohan
IndiaA few things... 1. The bathroom ceiling has panel gaps which is not very confidence inspiring, especially when travelling with women (with all the news of hidden cameras being placed here and there). I plugged a the gaps with tissues and made a prayer to the almighty before deciding the use the loo. 2. The font desk staff were scruffy looking and unkempt most of times I walked past them. A little grooming would go a long way (but maybe I'm asking for a bit much). That being said, they're courteous and pleasant when approached. 3. The in-room mini fridge needs to be changed. I did read other reviews mentioning this too, but wasn't sure. But the fridge indeed is ancient!! 4. The room thermostat has a mind of its own. It has an obsession with the number 23 (probably a Jordan fan). It would just not permit us to set the temperature to anything else and end up at that special number 23.
1. Hotel is located in the best possible position in Colaba. You have easy (walking) access to nearby hotspots like Causeway, Bademiyaan, Bagdadi, Gokul Bar, Taj and Gateway of India. Restaurants like Smokehouse Deli and Social are right around the corner. 2. We booked the Deluxe room. This was clean and tidy, albeit with a very slight musty smell. Probably owing to its proximity to the shoreline. But that doesn't in anyway hamper the comfort within the room. You have ample storage space along with a decent sized wardrobe. Each floor has an attendant who is prompt enough to cater to your requests. 3. Parking is a big plus here. Most hotels in the area(including the Taj) do not have their own parking space and resort to parking on the surrounding streets. Here, the hotel darbaan takes care of this really well. Big thumbs up!! Please note that there is limited availability, so ensure to check with the hotel before you drive down.
Stayed in March 2024
Reviewed: 25 March 2024
Mariana
United StatesThe bathroom ceiling was very old and kinda falling apart, you could hear the plumbing every time you opened a tap. Was fine, but maybe something they could work on.
The hotel is in a great location! Super close to all restaurants, bars, the Gateway of India and Khala Goda. If what you are looking for is a short walk to all attractions this is it!
Stayed in March 2024
Reviewed: 10 March 2024
Cathrine
AustraliaOur room was right next to foyer so no privacy
Amazing location and staff. Value for money and super comfy beds
Stayed in March 2024
Reviewed: 20 February 2024
Stuart
United KingdomLimited choice for breakfast.
Fantastic location walking to most things gate of india a couple of hundred metres Comfy bed , excellent shower, large room. Very helpful staff .
Stayed in February 2024
Reviewed: 8 December 2023
Anisha
Mauritiusroom for improvement in relation to maintenance of amenities such as air conditioning. But needful was done very quickly.
the location of the hotel is the best. Nearby Starbucks, Loepold Cafe and others help to find easy breakfast, lunch and dinner. walking distance to Gateway of India and the Taj.
Stayed in November 2023
Reviewed: 12 June 2023
Ranjan
IndiaThe Parking space is very limited. Space available for only three vehicles.
The location is very Good. Adjacent to Taj Palace. Walking distance to Gateway of India
Stayed in June 2023
Reviewed: 22 May 2023
Pency
BotswanaBreakfast
Staff was helpful
Stayed in April 2023
Reviewed: 22 April 2023
Santa
MauritiusNothing much
Hotel comfortable and with all amenities, within walking distance from restaurants,shopping centres,art galleries and museums.
Stayed in March 2023
Reviewed: 13 April 2023
Vibha
IndiaFriendly staff
Stayed in April 2023
Reviewed: 18 December 2022
Amitabh
IndiaNothing much
Location
Stayed in December 2022
Reviewed: 10 October 2022
Mr
IndiaWash Room small piece bath Soap local Brand cost of Minimum Rs 2 to 05 Shampoo small pouch of Rs 02 Only Very bad
Location
Stayed in October 2022
Reviewed: 30 April 2024
Priyanka
IndiaBreakfast options could be improved.
Our second stay at Regent hotel, and this time too it was a pleasant stay for us. The hotel has a good vibe and very warm helpful staff. Location is excellent.
Stayed in April 2024
Reviewed: 28 March 2024
Priyanka
IndiaBreakfast options could be better.
The hotel is located in the heart of Colaba, right behind Taj, and walkable distance from gateway of India, and Colaba street market. The hotel itself is really well maintained, our room was very spacious, clean and well lit, with new interiors. The restroom was well equipped. Staff was very warm and helpful. I would definitely recommend this hotel to all.
Stayed in March 2024
Reviewed: 25 March 2024
Murtuza
IndiaThe first hotel which asked for marriage certificate at the time of check-in also the fridge was not working properly
The location of the hotel is perfect
Stayed in March 2024
Reviewed: 14 March 2024
Zanob
OmanNothing, the breakfast is very bad. The prices are different from the reservation price, and an additional amount is charged
Prices other than the reservation price may require an additional amount
Stayed in March 2024
Reviewed: 2 March 2024
Meirion
United KingdomThere is no restaurant or bar
Very clean and comfy. Great location
Stayed in February 2024
Reviewed: 22 February 2024
Md
BangladeshThe directions for the hotel given in the Booing.com App were wrong which created a serious hassle and the driver claimed an additional charge. The room is too noisy. Some machinery was running nearby 24hrs and seriously disturbed sleeping at night. It created a headache. The bathroom was smelly. There is no arrangement for a buffet breakfast. Only a limited menu is served in the lobby.
The location of the hotel.
Stayed in February 2024
Reviewed: 21 February 2024
Vidushi
IndiaNothing to not like
The hotel was at walking distance from Gateway of India and Colaba market. From my room even Taj was visible. The staff was very helpful. I didn't have to wait for anything. The rooms were very clean. Deluxe room had bathtub as well.
Stayed in February 2024
Reviewed: 3 January 2024
Christina
SwedenSome parts were not so clean. The top of the fridge for an example! But we like the place very much!
The staff is so nice and took care of us! The room was lovely! They were sweet and gave us a room higher up and the room was great! The beds are very comfortable. The service is excellent and the location is perfect if you want to stay in Colaba!
Stayed in January 2024
Reviewed: 27 December 2023
Anowar
IndiaBathroom is so small
Very nice location. Room is so clean.
Stayed in December 2023
Reviewed: 24 November 2023
Ciresola
Saudi ArabiaPoor cleanliness and not well maintained room.
The location.
Stayed in November 2023
Reviewed: 23 July 2023
Imran
IndiaValue for money
Good location
Stayed in July 2023
Reviewed: 2 May 2023
Noby
United KingdomMenu, not enough choice, basics
Stayed in April 2023
Showing 1 – 25
Tekirdag, Turkey
Foca, Turkey
Frankfort, USA
Akureyri, Iceland
Kirriemuir, UK
Außervillgraten, Austria
Dickwella, Sri Lanka
Da Lat, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content