Vipin Khand, Gomti Nagar, 226010 Lucknow, India
#27 of 217 hotels in Lucknow
Guests' ChoiceBased on 455 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.3
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 4 October 2021
Tanveerul
IndiaI sincerely believe that the breakfast at this hotel needs a major improvement. Right from the selection of the spread to its taste and presentation, all of it needs major improvement. Infact, with fabulous views from the 14th floor, the breakfast spread is more of a disappointment. Moreover, the staff at the breakfast area appeared overworked, tired and disenchanted. I approached to ask for something to a waiter and instead of listening, he transferred my call to another waiter, which was kind of "not so nice."
They gave us a room on the 10th floor which had a fabulous view of the adjoining hotel and also the park after it. The furniture and fitments throughout the room are in crisp condition, very clean and maintained. The staff right from the entrance of the hotel, up until the check in and also room service are very nice and polite and will go the extra mile to provide you with all you can possibly wish for.
Stayed in October 2021
Reviewed: 11 August 2021
Swati
IndiaCan improve on food. It can be standardized with other chains. A common SOP should help for the people at operational levels in the kitchen.
The location was really proximate to the offices around.
Stayed in July 2021
Reviewed: 23 July 2021
Vimal
IndiaMost hopeless and disappointing part was that air conditioning at restaurant has not been working. So much so that I had skip having meals due to heat. Same was pointed out to the staff at reception as well as at restaurants. I was forced to go to adjacent mall to have my food. I requested to serve me at sky bar which they refused.
Sky bar, Room, Reception staff, Location, Spread of breakfast, food
Stayed in July 2021
Reviewed: 18 July 2021
Neha
IndiaWashroom striker was not in good condition
Room was good, comfort was good
Stayed in June 2021
Reviewed: 13 July 2021
Vishal
IndiaThe invoice was prepared by a novice at the desk. Have called back the hotel to make corrections and resend. No response.
Location. The room. The hotel is still to come out of the post Covid rehabilitation and a lot of work to do.
Stayed in July 2021
Reviewed: 3 July 2021
Shubham
IndiaRoom service was little bit late..
Stayed in July 2021
Reviewed: 13 May 2024
Shiladitya
IndiaPacked breakfast for early flight was not given as promised by staff
Good food including breakfast. Great location. Wonderful view of Gomti and surroundings from room and restaurants
Stayed in April 2024
Reviewed: 10 May 2024
Puneet
IndiaRooms were very cold and thermostat was not working
Cosy and comfortable with awesome view
Stayed in May 2024
Reviewed: 5 April 2024
Colin
United KingdomFirst class hotel. Staff were excellent. Breakfast and restaurant vey good.
Stayed in April 2024
Reviewed: 31 March 2024
Sanjay
United KingdomExcellent service
Stayed in March 2024
Reviewed: 29 March 2024
Singh
IndiaThe comfort in the room n best comfortable beds.. The best buffet breakfast n diner in Lucknow
Stayed in March 2024
Reviewed: 20 March 2024
Himanshu
IndiaAll at its best , specially view outside in night
Excellent
Stayed in March 2024
Reviewed: 19 March 2024
Sharad
IndiaFront End Staff was very rude. Pathetic experience with this hotel.
Stayed in March 2024
Reviewed: 9 March 2024
Ashish
IndiaNot value for money
Nice location
Stayed in February 2024
Reviewed: 3 January 2024
Raveena
AustraliaShower was a bit leaky for one room. There was the smell of smoke in the building. However the leak was fixed quickly.
Great food and service! The location and cleanliness of the hotel was of a great standard. Enjoyed our short stay and would recommend it to friends and family. Lucknow itself is a beautiful and clean place.
Stayed in January 2024
Reviewed: 1 January 2024
Ajeet
IndiaNothing to say
Value off money
Stayed in December 2023
Reviewed: 28 December 2023
Nouf
United Arab EmiratesLocation, spacious room, kind staff
Stayed in November 2023
Reviewed: 22 December 2023
Neeraj
United StatesNot enough change in breakfast items but excellent nonetheless.
Excellent customer service.
Stayed in December 2023
Reviewed: 29 November 2023
Vandana
NetherlandsEverything
Stayed in November 2023
Reviewed: 16 November 2023
Amit
IndiaHospitality
Excellent preparation.
Stayed in November 2023
Reviewed: 11 October 2023
Nadia
United Arab EmiratesA little refurbishing will be good.
Nice hotel in a very good location. Near the mall and the famous park. Breakfast is wonderful and tge staff are very nice polite and happy to serve. Will definitely stay when we come again. Recommend
Stayed in October 2023
Reviewed: 8 October 2023
Manish
United KingdomThere is nothing I can say we didn't like.
This is a great hotel for a trip to Lucknow and the surrounding areas of UP. The hotel is clean as can be, with wonderful staff and excellent rooms which are finished to a high standard. We had a premium room on a high floor which overlooked Ambedkar Park so the views were amazing. Finally head up to the roof bar at night for some cheeky beers or cocktails. I would highly recommend this hotel. Do not waste money on names like the Taj (which is next door).
Stayed in October 2023
Reviewed: 29 September 2023
Vekas
Indiareception staff attitude
location
Stayed in September 2023
Reviewed: 6 September 2023
Niccolo
ItalyUnfortunately there was a water leakage that did not allow us to have showers neither the day of the check in nor the next day of the check out. The staff was only able to apologize with a minor reduction on the buffet dinner bill which to my opinion is insufficient.
Strucutre had a very good location
Stayed in September 2023
Reviewed: 4 September 2023
Shiva
IndiaTowels were smelly and hard. In room coffee sachets not stocked. Breakfast spread was not good enough for a 5 star and even the food was not fresh.
Stayed in August 2023
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