Vipin Khand, Gomti Nagar, 226010 Lucknow, India
#26 of 216 hotels in Lucknow
Guests' ChoiceBased on 455 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.3
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 20 April 2024
Sujit
IndiaHousekeeping needs improvement.
Good location and good hotel to stay.
Stayed in February 2024
Reviewed: 18 April 2024
Rahul
Indiagood location shreya at the front desk is very helpful zaffran is a nice addition
Stayed in April 2024
Reviewed: 18 April 2024
Adarsh
United KingdomMostly ok . Maybe a bit more seating in the lobby
Liked the location Staff were very helpful Delicious food and rooms were clean
Stayed in April 2024
Reviewed: 10 April 2024
Rahul
IndiaSingle Call button 9 for all hotel services including Room dining.
Location, view from Restaurant, standard of food in Zaffran Restaurant and very cooperative staff
Stayed in April 2024
Reviewed: 3 April 2024
Rattan
IndiaService and food
Stayed in March 2024
Reviewed: 2 April 2024
Anupama
IndiaThe housekeeping did not check the freshness level of the room at the time of check-in. We had to move to another room and honestly speaking that too did not meet my expectations but we settled for. As the cooling progressed, the smell (of the dampness) lessened. Room freshner was used too.
Good spread and very responsive staff. Great location and beautiful view from the coffee shop and bar area. Tasty food in breakfast.
Stayed in March 2024
Reviewed: 28 March 2024
Gautam_b
Indiahouse keeping and maintenance was lacking.
location was perfect. it had a perfect view of the park and gomti river.
Stayed in March 2024
Reviewed: 16 March 2024
Prodosh
IndiaNo complaints.
Breakfast was sumptuous and we particularly liked the helpful staff who attentively served us with care , as we are Seniors. I would like to mention that amongst your staff , Rahul Sirdar, Sakshan,Ujjal,Kirti were personally took great care to serve us and cater to our needs. I thank them all for their personal touch. Very praiseworthy for Renaissance hotel.
Stayed in March 2024
Reviewed: 12 March 2024
Gopal
IndiaLocation
Stayed in March 2024
Reviewed: 9 March 2024
Rajendra
IndiaNon-veg kababs did not match expectations
Were given rooms on smoking floor and were not made aware
Stayed in March 2024
Reviewed: 7 February 2024
Sanjay
IndiaSome smell in the room Way to room was crowded due to some function….these two things should have separate entrance
Very good staff and good ambience
Stayed in February 2024
Reviewed: 31 January 2024
Sanjeev
IndiaDeep cleaning of rooms must be periodically done.
Very nice ambience. Zaffran food and service is superb. Excellent Location.
Stayed in January 2024
Reviewed: 31 January 2024
Aparna
IndiaThe room did not have dressing robes And for a room booked for two they did not equip it with toiletries for two
Clean and well located With good views
Stayed in January 2024
Reviewed: 8 January 2024
Kaushiki
New ZealandHospitality of Staff, restaurant
Stayed in January 2024
Reviewed: 24 December 2023
Prateek
SingaporeLobby is smaller than what you would expect for a 5 star hotel
Room was very nice and quite spacious. Allowed late checkout. Roof top restaurant offered complimentary coffee
Stayed in December 2023
Reviewed: 5 November 2023
Chris
United KingdomQuite a long way out of the centre.
Nice infinity pool but a bit cold. Nice staff.
Stayed in October 2023
Reviewed: 15 October 2023
Shiratori
IndiaMy sleep was disturbed by sounds from a corridor.
Breakfast was really good.
Stayed in October 2023
Reviewed: 7 October 2023
Amit
IndiaThe room’s doorbell was not working and no one paid attention even after informing at the reception.
The breakfast spread was awesome. The food was great. The ambience of the property and the location was very good.
Stayed in September 2023
Reviewed: 5 October 2023
Samir
IndiaBuffet Dinner spread needs improvement
Excellent location overlooking the river and a huge park. All the staff, specially at the restaurant went out of their way to make us supa comfortable. Buffet Breakfast & Ala Carte superb, beats next door Taj.
Stayed in September 2023
Reviewed: 29 September 2023
Pandey
NetherlandsHand soap could have been better with fragrance.
Hospitality and service
Stayed in September 2023
Reviewed: 28 September 2023
Ansari
IndiaWhat i didn't like was the receptionist. When i visited the place to check in two of them were murmuring something which i think wasn't the right gesture. Also while checking out she told me to wait 2 mins in the sitting area and forget that she had told me to wait in the lobby as i was getting late i again went to ask her then she said sorry sir i forgot. I found this lil unprofessional.
I loved the breakfast, The room service was so fast and they were so polite. The rooms were clean.
Stayed in September 2023
Reviewed: 17 August 2023
Karan
IndiaNo comments
I tried veg not a big layout but it was good
Stayed in August 2023
Reviewed: 13 August 2023
Vikram
IndiaAll day dining restaurant didn’t serve anything between 11 am and 1 pm. The hotel now needs a bit of maintenance and renovation
Comfortable hotel with a great view from the top floors .
Stayed in August 2023
Reviewed: 17 July 2023
Noisyboy_aman
IndiaNothing as such
The food and the rooftop view from L-16 is worth spending money at the hotel.
Stayed in July 2023
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