45 The Mall, 143001 Amritsar, India
#112 of 239 hotels in Amritsar
Guests' ChoiceBased on 406 hotel reviews
7.1Cleanliness
7.5
Comfort
7.5
Location
8.3
Facilities
7.0
Staff
7.9
Value for money
7.4
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Asoke
IndiaElectric kettle. Lid broken and not very clean. Only one side table provided.
Didn’t have breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Vishnoi
IndiaFreshness Inside missing Breakfast not upto mark roo much waiting in filling Facilities not made available like swimming pool Poor billing as need to intervene in correct billings
Rooms spacious Staff courteous
Stayed in April 2024
Reviewed: 11 April 2024
Rahul
IndiaStayed there for 2 days with my family. Booked it after getting confirmation of Swimming pool avaliability, but during check-in staff denied to provide as lifeguard was on leave. Do guest suffer if any staff in not avaliable ? Its property responsibility to arrange for a staff replacement. Drove all the way from Jaipur to stay & enjoy with kids but was very disappointed once they denied to provide the swimming pool. This type of service is not acceptable bya reputed hotel that too which is running since 1962. TOTALLY DISSPPOINTED AS THEY DIDN`T ALLOWED TO USE AMENITIES.
Location & Cleanliness.
Stayed in April 2024
Reviewed: 23 March 2024
Karuna
United KingdomNoise level of people walking past room to lifts and chatting on phones as walking past room However , management did ask the students to quieten down.
There were a group of 30 students so buffet etc was laid out for them & was very good Dinner buffet was also ok but the manager charged me more than he should have as I was vegetarian and buffet was already prepared for 30+ people, he didn’t need to charge me extra. Room was cold and one of the workers brought a dodgy heater with worn cables that switched off after a while . Eventually a replacement was found . Hotel needs to throw away dodgy appliances and invest in a few good quality heaters for those chilly days.
Stayed in February 2024
Reviewed: 5 March 2024
Hatti
IndiaBreakfast was ordinary. Options were limited
Location and Ambiance
Stayed in March 2024
Reviewed: 21 January 2024
Sanjeev
IndiaOld property, costly
Location, space
Stayed in January 2024
Reviewed: 1 January 2024
Sachin
IndiaNot having business center in the premises.
Good , big & Clean rooms. Excellent location . Comfortable bed.
Stayed in December 2023
Reviewed: 31 December 2023
Saurabh
IndiaIn the pic at the time of booking, it showed three beds placed in the room. However, additional bed was a folding one. The accessories in the bathroom were also not up to the mark. And elevator was a old and creeky.
The location of the hotel was excellent and it was spacious.
Stayed in December 2023
Reviewed: 30 December 2023
Saumendra
IndiaNone
Location of tufted
Stayed in December 2023
Reviewed: 26 December 2023
Sumita
IndiaThey need a makeover
They gave the room earlier than the check in time
Stayed in December 2023
Reviewed: 25 December 2023
T
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 December 2023
Jaswinder
IndiaThe state if the toilets. Need to renovate the same.
Good breakfast.
Stayed in December 2023
Reviewed: 16 December 2023
Pannu
IndiaMattress ,
Location
Stayed in December 2023
Reviewed: 16 December 2023
Anil
IndiaHouse keeping service
The stay in general.
Stayed in December 2023
Reviewed: 4 December 2023
Lata
IndiaThe only thing which I felt was the entrance area and garden area. The lights at the entrance gate was missing the green area is required to more useful. you can put few chairs and start serving tea and snacks. The entrance should be more attractive (some nice halogen bulbs and some fancy lights are required). The was good but we missed the essence of Punjab. Please work on it.
I want to give 10/10 but I hold myself. The hotel is awesome. The facilities, infrastructure and comfort are superb.
Stayed in November 2023
Reviewed: 15 November 2023
Jacob
Abkhazia, GeorgiaEven though the property is pretty old, it is very well maintained. Hats off to Housekeeping and Engineering team. Front desk did our check in, check out procedure very fast .
Stayed in November 2023
Reviewed: 3 October 2023
Ps
IndiaFood cost is very high Common man can not afford food bill. Try to reduce it
Stayed in September 2023
Reviewed: 6 September 2023
Ravinder
IndiaRestaurant was partially functional .Food stale . Location good .catered to our needs .parking ok ..room good . Overall good
Stayed in September 2023
Reviewed: 21 August 2023
Amarjeet
IndiaI liked it
Stayed in August 2023
Reviewed: 20 August 2023
Harjit
SwitzerlandVery cooperative staff with nice location.Good hospitality.
Stayed in August 2023
Reviewed: 14 August 2023
Aditya
IndiaStaff is co-operative.
Stayed in August 2023
Reviewed: 19 July 2023
Theresa
United KingdomNo wifi working in my room Currently undergoing construction work so only one restaurant and no air con on there . Bathroom didn’t smell great and was tired. Breakfast rather underwhelming!
Swimming pool was nice but not open much
Stayed in July 2023
Reviewed: 12 July 2023
Mayank
IndiaBathrooms could have been large. Also, AC was centralized , we were not able to set temperature according to our need. So, I guess AC controls should also be present. Food as per the menu seems to be expensive. We had tea & it costs us Rs 500. Pool rules were very strict. Without swim wears you cant go to the pool. Timings were also limited. I would recommend at-least for hotel guests these rules should be lenient.
When i visit Renovation was going on... Building was old (i would suggest new paint :-D) but Rooms were very good all basic facilities were provided. Rooms were large in size. Though i feel bathroom were small. We demanded for extra bedding & instead of a extra mattress we got the actual folding bed. Hotel is just 2kms away from Partition museum & Golden temple. Auto-Rickshaws were easily available. Novelty Mall was just on walking distance. Best park was open space & covered parking.
Stayed in July 2023
Reviewed: 23 June 2023
Dubadi
NepalVery good hotel in town. Great Staff and facilities
Stayed in June 2023
Itea, Greece
Verona, Italy
Adler, Russia
Seville, Spain
Palermo, Italy
Regensburg, Germany
Garmen, Bulgaria
Manuel Antonio, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content