Charbagh, 226004 Lucknow, India
#13 of 208 hotels in Lucknow
Guests' ChoiceBased on 67 hotel reviews
8.4Cleanliness
8.3
Comfort
8.5
Location
8.3
Facilities
8.4
Staff
8.9
Value for money
8.5
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 29 April 2024
Tourist
QatarRoom size is good...Hotel location is very convenient..Has lift facility..A.C, Geyser etc r working good..staff is good..specially.mr.vijay Varma & ram ji & krishna... food was very tasty too...
Stayed in April 2024
Reviewed: 2 April 2024
María
SpainThe hotel is nice has all comforts and the staff is really nice. It is in a good location walking distance to the station. it looks like the second floor is being all refurbished. At first we found the bed sheet not very clean, but they promptly changed them.
Stayed in April 2024
Reviewed: 2 April 2024
Shankar
IndiaEvery thing was good
Mine was without food
Stayed in April 2024
Reviewed: 17 March 2024
Walid
United KingdomLocation, noisy at times and the usual dirty neighborhood.
Modern design, relatively clean and hot water, also room had tea making facilities. Staff friendly and helpful.
Stayed in March 2024
Reviewed: 10 March 2024
Janine
United KingdomUnfortunately, there were no dry big towels. The staff solved it by giving us two hand towels each instead, which was ok.
Nice room, very good shower. Excellent central location, 5 min walk from the railway station and 2 min walk from the metro (which goes straight to the airport). Helpful staff. We arrived very early, but the room was ready for us, Very happy for that. Asked for towels and tea bags, which we got promptly.
Stayed in March 2024
Reviewed: 7 March 2024
Nagarajan
IndiaThe smell of cigarette smoke, I think they allow smoking in all rooms. The location is very crowded and the approach road very narrow.
Comfortable room and very clean bathroom. Excellent hot water in the shower. Very amiable and service oriented owner, I woke him up at 1.30 am since some idiots in the neighborhood had started playing loud music disrupting the sleep. he responded immediately and got that stopped.
Stayed in March 2024
Reviewed: 27 February 2024
Suranita
GermanyThe noise in the surrounding area
Cleanliness and services
Stayed in February 2024
Reviewed: 10 February 2024
Hasina
BangladeshWindow and balcony was very dirty
Room was clean and bed was comfortable. Location is very near from station.
Stayed in February 2024
Reviewed: 10 February 2024
Kaushik
IndiaRoom was good location excellent
Stayed in January 2024
Reviewed: 4 February 2024
Aruna
IndiaLocation, Staff behaviour, facilities and value for money
Stayed in January 2024
Reviewed: 26 January 2024
Yadav
IndiaAwesome experience for this hotel and staff is too good and very politely behave
Everything is good for this hotel best location
Stayed in January 2024
Reviewed: 1 June 2024
Das
IndiaWould have been better if the gangway to lift had been taken care.
It was really neat and clean. The toilet bathroom was unexpectedly neat, clean and shiny. A.C. was working very good. The beds were superb. Each and every thing of comfort was taken care off. The behavior of the staffs was very polite.
Stayed in May 2024
Reviewed: 15 May 2024
Peter
United KingdomWell, only the train service (not the hotel). But when there was a delay in my train, Mr. Viyay happily suggested I wait in the hotel lobby. He said I could rest in a room if needed when the delay was going to be over 14 hours (wow, so kind).
Hotel Sharma Regency is situated in an excellent position for those who are coming from or going to the airport, Lucknow Junction or Lucknow NR station. It’s a few minutes walk from the metro which connects to the airport. It’s also a few minutes’ easy walk to the main train stations. Many small restaurants, snack shops and outdoor stalls selling juices, fruit and fast food surround the hotel. It’s simple to find rickshaws, 3-wheelers or taxis to take you places. The room I stayed in was well appointed (an A/C deluxe room). There was good cool A/C, constant hot water for showers, the bed was comfortable and had soft pillows. There’s one blind which prevents light entering so you can sleep in the dark without light disturbing you in the morning. A desk and chair allows for work and the wardrobe unit has plenty of space. There’s a kettle to make hot drinks (I had my own coffee, tea and milk powder). The hotel is safe and secure - keycard access to the room, CCTV monitoring from reception. The way in through the door past reception means unwanted people can be monitored. The receptionist, Mr. Viyay, is one of the most helpful people I have ever come across when visiting many hotels. He was happy, willing, and able to assist me in booking two trains when I couldn’t register on the IRCTC website and he even found me a free category for travel which I didn’t know about, providing me with a ticket on a train I thought was full. Furthermore, Mr. Viyay assisted me in booking a cheap car to a nearby cake shop. He went above his duties, taking me outside to find the vehicle, which was arriving late and hadn’t turned up. All these extra services were done with a genuine wish to help, even though Mr. Viyay was busy with other hotel tasks. This sort of assistance sets this hotel apart from other hotels with similar facilities and really helped make my trip a success. I highly recommend Sharma Regency.
Stayed in May 2024
Reviewed: 10 May 2024
Behary
IndiaSome of the areas within hotel seems still under construction and gives an unpleasant feel.
Walking distance from the centre(railway station) of the city. Good staff.
Stayed in April 2024
Reviewed: 21 April 2024
Sharma
IndiaDidn't like the staff behavior, they're rude and ask me to pay 1000rs extra for loss of room card, we were really very tired and when we entered room we need ac, but due to their some technical glitch, lights were getting on off for almost 40-45mins, which is really annoying coz when you travel without proper sleep you need good shower and rest.
Property was very near to metro and room were clean too
Stayed in April 2024
Reviewed: 14 April 2024
Pota
Abkhazia, GeorgiaNothing
Overall staff behaviour
Stayed in April 2024
Reviewed: 9 April 2024
Jyostna
IndiaExcellent room. Staff very helpful.. Mr Vijay Verma is very cooperative. n helpful He made us feel at home. Staff krishna n others r ready to serve. Hotel is reachable to bus stop. rly stn. metro market etc. Good location
Stayed in April 2024
Reviewed: 7 April 2024
Harsh
India"Absolutely loved my stay at this hotel! The room was impeccably clean, cozy, and had all the amenities I needed for a comfortable stay. The owner went above and beyond to ensure I had a pleasant experience, offering personalized recommendations and making me feel right at home. Can't wait to return!"
Stayed in April 2024
Reviewed: 19 March 2024
Badrinath
IndiaNo complaints
Excellent location. Accessible to both the main railway station and metro. Good eating joints close to the hotel.
Stayed in March 2024
Reviewed: 17 March 2024
365_rahul
IndiaThe staffs were very nice
Stayed in March 2024
Reviewed: 10 March 2024
Bernadette
United KingdomWell situated for the tourist sights of Lucknow. Large clean room with comfortable bed. The staff were really helpful and friendly.
Stayed in March 2024
Reviewed: 4 March 2024
Fazili
IndiaApproach and location . Staff not fully groomed. This hotel is in transition stage as such lacking facilities and cleanliness.
Only Manager was concerned about our stay .
Stayed in February 2024
Reviewed: 20 February 2024
Rohit
IndiaExcellent stay , thanks especially to Mr Santosh for his hospitality, making everything fine
Stayed in February 2024
Reviewed: 15 February 2024
Sheetal
IndiaReceptionist services and staff behaviour is awesome with quick response and services
We visited many different cities in the India for tourism purposes with family and didn’t find this type of best hotel 🏨 in my life which contains all things in single place with there well staff and overall facilities like food 🥘, cleaning 🧼, reception facilities and many things are the best in this hotel. Very happy to share my reviews for this property as they respond us on time always and this property we always recommend to all of the guests due to it is nearby the metro 🚇 station as well as bus station 🚌 with nearby railway station 🚉. Thanks a lot for your best services
Stayed in February 2024
Showing 1 – 25
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