Room size

Shuttle service. Friendly staff.

Stayed in March 2024

The restaurant decor and overall appearance. Did not feel like using the service

Stayed in March 2024

Not a great deal

A real feel of mumbai, but the hotel was stunning and staff were exceptional

Stayed in January 2024

- You couldn’t flush the toilet, you had to fill a bucket with water and do it this way. - The room wasn’t the cleanest, there were some stains on the bedsheets. - The room was quite expensive for what it was. It wasn’t really a value for money. - For some reason we paid a tiny bit more than what was written on the booking.com reservation.

- Extra late check in, we arrived after midnight and we had no problems with checking in. - The room was quite spacious. - The staff was very nice, they kept asking about how we liked the hotel etc. Even before coming to the hotel, the host called me and explained how to get to the hotel, offered some additional services and even suggested to find a driver for a little tour around Mumbai (which we didn’t want to do as we were meeting a friend in the city who showed us around). - The airport transport was very handy, the location was very good - close to the airport. - They brought breakfast to our room.

Stayed in February 2024

Our airport pick-up driver didn't show up till almost an hour after the scheduled landing time (we had hand-luggage only so were quick out into arrivals). We had no way of knowing whether they were just running late or weren't showing up. It was an uncomfortable wait - no apology or explanation was given. I've never stayed anywhere with more mosquitoes. Lots were hanging around the staircase and we killed 7 in our room within the first 30 minutes. Thankfully we didn't get bitten, but it was uncomfortable seeing so many when we arrived. The room had the makings of being really comfy, but the fittings and decor are quite tired. The room was superficially clean (laundered bedlinen and towels, clean floors, etc.) but there were three empty water bottles in the cupboard (which also had a deep accumulation of dust on top of it) and DO NOT open the bathroom blinds, under any circumstances - the filth behind the slats was gross. It would have been helpful to have a squeegee to mop the bathroom floor with after a shower, as the wetroom-style floor got quite slippery. There's a large number of switches for lights, fans, etc. I think one was for the hot water, but it wasn't clear, so we ended up having cold showers. Labels for the switches would be really helpful.

The location so close to the airport was brilliant - and the main road is fun to walk down if you have some spare time. The reception staff were wonderful - very helpful and kindly allowing us to hotspot from their phones when the wifi was down most of the evening. The associated restaurant was excellent - the food and service were brilliant.

Stayed in February 2024

Would be great to have a kettle in the room. It would be noisy if f you are in a room close to the road but they were very good and moved us to a room further back. Ear plugs recommended though if you are a light sleeper.

Helpful staff, good location, complimentary airport pickup/drop-off. Breakfast included. Fairly good value. Good restaurant.

Stayed in February 2024

Situated on a busy t-junction so traffic noise present. Breakfast served in a private upstairs dining area with no windows and malfunctioning air-conditioning this visit. Airport shuttle car has very bouncy suspension, not great for us who get carsick. Tired bathroom needs an update

Very accommodating staff. Provided jugs of water whenever we asked. Gave us a different room when our first one was smaller than expected. Shuttle from airport waiting for us when we came out of the terminal. Early check-in not a problem. Venzys Restaurant next door has delicious hot meals and prompt service. Great location near to airport, restaurants, fruit sellers and wine shop close by. Our second stay and likely won't be our last.

Stayed in December 2023

The bathroom was old, & a leaky tap by the toilet. The breakfast was OK, it was bought to the room but there was no choice what to have. It's actually called Benzys Hotel, if you are making your own way there, its a bit confusing! I asked the tuk tuk driver to take me too Seven Hills Hospital which is more or less opposite the hotel.

It's close to the airport and free transfers were a real bonus. The bedroom and bedding was clean, air con and wifi good.. The day manager was very helpful, recommended a local restaurant where I could also have a beer and helped to plan my journey into Dharavi.

Stayed in January 2024

Really nice, helpful staff. Complimentary airport transfer in the morning.

Stayed in January 2024

Location for airport transit is excellent. Basic but clean. Airport shuttle service very convenient Avinash (the manager?) was very prompt in replying back and provided a very high level of customer service.

Stayed in January 2024

Location was good. Value for money. Only issue - the room was too small

Stayed in December 2023

The persistent requests for a positive review were a bit unsettling and could be off-putting for some guests.

The proximity to the airport and the complimentary shuttle service added a layer of convenience for transit travelers. The breakfasts were delightful, and the overall staff assistance was commendable. There is a Christian church just outside the window and since it has been a Christmas Eve, they've been having an outdoor mass all evening.

Stayed in December 2023

Price is much higher

Good small compact room airport shuttle is really good nice behaviour

Stayed in December 2023

Payment options are limited.

They were highly accommodative with pickup from the airport late at night and even helped with making sure we could get wheelchairs up. Breakfast was good and place is clean and comfortable for an overnight stay.

Stayed in December 2023

None

Is clean and very near to airport. Hotel provides transfer to airport.

Stayed in October 2023

It was missing toilet paper and there was only one towel at the room, suggest to check at the moment of check in

Very close to the airport, ideal for those wanting to stay overnight for a flight; They offer transfer from/to the airport; We had an online purchase delvered there and it worked fine, the staff very friendly and helpful

Stayed in October 2023

Free airport shuttle, even late at night. Very nice and friendly staff. Complimentary breakfast served to our room was a nice touch. Great value for money!

Stayed in October 2023

Upkeep of the wash room was not up to the mark. No provision to hang clothes.

Food quality quite ok. Hotel staff always ready to help and provide required service.

Stayed in October 2023

The cost was a little high as per the size of the space provided. Hotel should provide multiple towels and proper door mat at bathroom. .

Location, cleanliness, behaviour of staff and facilities as per mentioned in main page. Airport drop facility. Wifi and breakfast. I was carrying my own home made sweets and the hotel kitchen agreed happily to heat it for me.

Stayed in September 2023

Good for stay...

Stayed in August 2023

Staff are friendly and helpful, breakfast was excellent.We had a wonderful experience at the Shine hotel!☺️

Stayed in May 2023

I would like to have not one but a couple of towels,and pay a close attention to cleanliness

Friendliness and efficiency of the staff. We felt welcome from the minute we arrived. I didn't expect that quality breakfast,that was a plus point. The staff is very professional we will surely come again

Stayed in April 2024

Cheating

Stayed in February 2024

We booked this hotel for the airport transfer. The driver was 30 minutes late.

Stayed in January 2024