Kempty Road, Mussoorie, 248179 Mussoorie, India
#21 of 146 hotels in Mussoorie
Guests' ChoiceBased on 367 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
9.0
Value for money
8.1
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
A
IndiaJust a suggesstion - a few more food options in the breakfast buffet such as muffin, tea-cakes would be good.
Overall we enjoyed our stay, the quality of food was really top-notch. The property is very well maintained with flowers all around. The beautiful terrace and the chirping of the bird in the morning has really won our heart. Thank you to the Team of Hotel SunGrace. The chauffeur service was good, from picking us from Airport, to site seeing and drop.
Stayed in May 2024
Reviewed: 15 April 2024
Rajni
IndiaNothing in particular.
I liked the balcony, which was not attached to the room though. Rooms are ok sized. Right next to the main road and a temple so lots of car noises and temple sounds. Hotel is a bit old, so a lil shabby and has damps on walls. Staff was very nice and prompt. And they have a courtesy pick up and drop to the mall road which is a saving grace because lots of dust and construction happening on the road.
Stayed in April 2024
Reviewed: 14 April 2024
Mohammad
IndiaOnly issue is multiple flights of stairs which may be issue for elderly, in which case make sure to opt for rooms on first floor itself.
The views from terrace are splendid. The location is easily approachable with a private accessible parking. The food is very tasty. The staff are helpful and courteous. You can also enquire them about sightseeing cab service.
Stayed in April 2024
Reviewed: 26 March 2024
Preetpal
IndiaThere should be lift in hotel to reach 3rd floor or 4th Floor
Stayed in March 2024
Reviewed: 29 January 2024
Sharma
IndiaThe staff was very cooperative and helped us a lot with scooty services, and itinerary. The stay is a complete worth for money and they also have a breakfast buffet facility. The food is delicious. The view from the hotel is great. It's a must recommend.
Stayed in January 2024
Reviewed: 14 January 2024
Chetan
IndiaNothing as such. Everything was simply great
We had dinner and it was perfect. The price was also not that high...We loved the stay at SunGrace Hotel. I would definitely come back here someday
Stayed in December 2023
Reviewed: 3 January 2024
Saumitra
IndiaThe only disappointment was they did not have a stable supply of hot water in the Bathroom . With 4 degrees cold to bear , their boiler system for heating the water with just 20 litres capacity was a limitation . Only half of my family could bath and the rest had to wait for 20-25 mins for the water to get refilled and heated again. So if you have a time bound plan to start your sight seeing activity , please keep a cushion of extra 30 mins , to get ready , if you are travelling with 4-5 members .
They have a nice dine inn restaurant that offers a nice spread of Breakfast . Dinner too was good . Staff is friendly . They offered to change my room , as I was not happy with the initial room . The new room had a great view , and the staff did their best to make our stay comfortable .
Stayed in December 2023
Reviewed: 26 December 2023
Rishabh
GermanyThe rooms smelled weird (probably some chemical against termites) and heating in the rooms was not adequate for the winter temperatures. We stayed only one night of the two nights we initially planned.
Location was good, away from Mussoorie crowded places. Breakfast was okay. Staff is polite.
Stayed in December 2023
Reviewed: 12 December 2023
Pravesh
IndiaLocation
Room and breakfast
Stayed in November 2023
Reviewed: 27 November 2023
Sharma
IndiaRoom doesn’t have Good View
Nice Place and location is also good
Stayed in November 2023
Reviewed: 24 November 2023
Narendra
IndiaView from the room
Excellent service, Nice location. Food was good.
Stayed in November 2023
Reviewed: 25 October 2023
Amit
United StatesProperty had small small quirks like not every room had heater (we had to ask for it), shower curtain would not go all the way down and this made the bathroom wet whenever someone showered, door locks are still old style physical locks instead of an automatic lock. Getting the hotel car to do a mall road drop off is tricky as the car is often not at the property.
Great location and nicely managed property. Morning breakfast was included in the hotel price. They also offer drop off at the mall road
Stayed in October 2023
Reviewed: 17 October 2023
Mohie65
IndiaNothing really the food could be improved
Modern and clean, well furnished and very comfortable with great staff and fantastic service.
Stayed in October 2023
Reviewed: 9 September 2023
Shubham
IndiaNo Elevators! You have to climb the stairs all the way to reach your room. But then, its fun to have some excercise!
The View! It is just awesome! The whole mountain range is visible from balcony. Specially the executive room is a perfect one to stay with family (if you have kids). It provides you a separate private big area for balcony.
Stayed in September 2023
Reviewed: 30 July 2023
Meenakshi
IndiaNone
Very good , good choices Very good
Stayed in July 2023
Reviewed: 24 July 2023
Shruti
BrazilThe Mat in bathroom had hair clearly indicating the bathroom wasn’t prepared well to receive guests. Reception and overall hospitality could improve a bit and be more accomodating esp in low season when demands aren’t so high. The attitude of staff needs to improve with training. Also kitchen needs to learn what expresso means.
Floor was nice, room size and bathroom, desks and furnitures and overall set up was good.
Stayed in July 2023
Reviewed: 16 July 2023
Hembram
IndiaNone
All
Stayed in July 2023
Reviewed: 25 June 2023
Nandini
United StatesThe locality—congestion and noise.
Good standard Indian hotel breakfast, but the staff were exceptional.
Stayed in June 2023
Reviewed: 17 June 2023
Verma
IndiaNice facilities
Stayed in June 2023
Reviewed: 6 June 2023
Vipul
Indiano lift
good
Stayed in June 2023
Reviewed: 5 June 2023
Trideb
India1. Toilet doesn't have health faucet (jet water spray) 2. No lift (But can be managed) 3. No view from Deluxe family room. (you have to come out of room) 4. Breakfast doesn't have many options.
1. Room size. 2. Alacarte food is very nice. 3. Nice Terrace. 4. Parking. 5. Cleanness 6. Humble, politeness & helpful staffs 7. Location
Stayed in June 2023
Reviewed: 5 June 2023
Phanse
India1) I wasn't happy with family room which was on ground floor.. There was no view and I felt suffocated... Rather it was a 5 nights stay.. 2) room cleaning staff should be more diligent.. I had to call them for giving dental kit.. Then it did not have all elements... These r small things but at d end of the day they matter
Terrace view, healthy, hygienic food Great chefs and amazing staff
Stayed in May 2023
Reviewed: 1 June 2023
Arun
Germany1. Rooms were not sound proof, so noise from gallery and kitchen 2. Could not get a very good view from room. 3. Poor condition and narrow roads makes moving around difficult especially during weekends due to traffic jams in all popular sites. Govt should do something about this so that more people can enjoy the beauty of this place.
1. Staff were very courteous and helpful 2. Prompt service by all staff for any requests 3. Breakfast spread was very good. Food was reasonably priced and tasty, though bit rich 4. Clean and tidy rooms 4. Scenic beauty of mussoorie is very soothing for the soul. 5. Location was away from noise of town center and traffic, though bit cut off 6. Free shuttle service provided to reach main shopping area
Stayed in May 2023
Reviewed: 27 May 2023
Sarmistha
AustraliaMussoorie mall Road is not a walkable distance. But hotel provides free shuttle hence this problem can be easily overcomed
Hotel is situated amidst nature. Very clean, great staffs and good food.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content