The phones were not user friendly to an older adult.

Very close to airport, shuttle service, room upgrade, food, staff, friendly service, effortless reservation of the room in the last minute. We used the room to rest between flights. Thank you, Taj

Stayed in January 2024

The old side of the hotel lifts are old bathrooms are old has wallpaper stuck on the walls to cover it up .Rooms don’t smell good .but didn’t worry us as we stayed on the new side

Breakfast was very good many options eventhough we stayed for 7 nights the waiters went out of their way to offer different options . Atif at cafe 77 was Very helpful and offered great sevice . We stayed on the new side of the hotel . The rooms were new and contemporary. The whole ambience of the new side is what we like .We were shown the old rooms but did not like the smell of the room and the hotel on the old side is dated /old . We enjoyed our stay on the new wing. Only problem Ubers not allowed to pick at the hotel so u have to walk to the Uber zone not even a 5 min walk or the hotel provides a drop off at the Uber zone which was very helpful . Service is excellent at the Taj Bangalore .

Stayed in January 2024

Nothing to dislike

It is only 5 mins walk from airport terminal 1 to hotel. Nice breakfast, Superb cleanliness and facilities.

Stayed in December 2023

Good

Stayed in December 2023

Everything. Special mention to Ruchika and Anaya during check in and check out respectively for their amazing warmth and courtesy.

Stayed in December 2023

Excellent location, spacious room

Stayed in December 2023

We had to change room two times, once because the bathroom was not clean and the second because we found a bug in the bed. This was all corrected quickly and we were upgraded to a new room. This must of been an execption as this hotel is truly a 5 star hotel! The room was a bit pricey, breakfast wasn't included, but would definitely recommend the stay and the breakfast!

Lovely 5 star hotel. Perfect location right across from the airport. We really enjoyed the buffet breakfast and the spa. Although we had to change room a few times, the final room was very comfy with a large king size bed and even a bath tub!

Stayed in December 2023

Could not figure out how to open the bathroom curtains

Stayed in November 2023

Services being little slow

Cleanliness and comfort

Stayed in December 2023

The cost for the location, it is out of the city and only useful for overnight transits.

I liked how clean it was, the room was spacious and had everything we needed, it was quiet, the staff were helpful and the food was really good at the restaurant.

Stayed in December 2023

None

Next to the airport

Stayed in December 2023

Good location Friendly staff

Stayed in December 2023

Excellent hospitality!! Excellent room!! Excellent service!! Excellent staff!! Amazing experience over all!!

Stayed in December 2023

It didn't seem approachably from the international terminal by walking (without crossing some busy streets with 4+ lanes in the middle of the night). Maybe better signage or a crosswalk would help, or a complimentary pickup service, after you paid so much for a room.

This was truly our best accommodation in India.

Stayed in November 2023

Location to airport

Stayed in December 2023

A top hotel

Stayed in December 2023

The first room I was given had issues with the aircon which meant I had to spend 2hours in a freezer before they changed my room.

The staff were very courteous and helpful.

Stayed in November 2023

It's little pricy

Food Staff behaviour and location

Stayed in November 2023

Location

Stayed in December 2023

power outlets ports can be improved. especially for UK plug type it is unable to use directly

greeted warmly by pleasant staff. breakfast was great location from the airport is superb :D

Stayed in November 2023

Luggage delivery to room.

Luxurious, spacious, spotless. 5 minutes drive from airport. Stunning swimming pool. Friendly staff, prepared to chat. A real treat. Five star experience.

Stayed in November 2023

Nothing. Had a fabulous stay! A bit pricey, but worth it!

The room was large! Extremely spacious with a walk-in closet. The bathroom was huge too and had a bathtub and a shower. The staff were really sweet and offered a complimentary spa session as well as a foot soak in my room. There was even a small platter with some chips, chocolate and fruit kept for me. The food was great too! Felt really pampered overall! Forgot to mention, that they had someone waiting at the airport to welcome me as I'd requested an airport pickup. PS - Taj has special offers for solo women travellers/groups of women. They go all out to make the experience special!

Stayed in September 2023

Location is good for transfer at the airport, besides that there is nothing around

Very nice hotel, great staff and great breakfast

Stayed in November 2023

Everything

Stayed in November 2023

nothing

This is the best hotel I've ever stayed in near an airport; very convenient for the airport & staff very helpful in providing car to collect us & take us back to airport; very friendly & helpful staff

Stayed in November 2023