We traveled with my husband and two children ages 6 and 8. The property is in a fantastic location over looking the nearby zoo which looks like a forest from above and gives you a peaceful lush green view from the rooms windows . My son loved seeing all the birds and even flying foxes hopping from tree to tree. He got some incredible photos and we didn’t even have to leave the room! The rooms were spacious and welcoming and everything felt very clean and organized. The food was very delicious, the breakfast buffet welcoming and delightful, with the hotel offering many western options for those of us who can’t eat lots of oils and spice. The pool was clean and refreshing especially during the hot summer days and the kids loved it. The staff all greeted us by name were beyond helpful and grateful including the excellent concierge Sanjib, debjyoti, Kaifee, and Subhas! And we absolutely loved our driver, Trao, who was beyond incredible in helping us navigate Kolkata, visit temples , and even helped us arrange to feed 200 people in front of Kali Ghat at the last minute . Also the hotel has an excellent in-house SUV service which made us feel very safe going out into the city and made for smooth and easy airport pickups and drop offs . We will definitely return to the Taj Bengal when we come back to Kolkata!

Stayed in April 2024

Not that I remember

Everything it was seamless from airport to hotel and hotel to airport with extra care. Rafi duty manager was really helpful and cordial and house keeping guy Rajesh who really took good care of the cleanliness of the room. As always we enjoy TAJ hospitality and would love to visit again.

Stayed in April 2024

We had chosen a time when the hotel was unusually crowded - the day of the Bengali New Year. This was the only downside to our visit, but the service provided was not hampered or lessened by the crowdedness.

My father and I had a lovely stay at Taj Bengal. While the room was less large than I expected, it was more than adequate. Housekeeping was prompt and courteous. We were welcomed warmly and guided to our rooms. We had gone on April 14, which was the Bengali New Year, so lunch was a scrumptious buffet, with a lot of different lovely dishes and desserts. Breakfast was lovely and so was dinner, where we opted for the always wonderful mushroom cappucino soup. The hotel was busier than we had expected, which would have detracted from our experience since we wanted a quiet stay, but I must note that despite the crowdedness and rush, the staff were always efficient and courteous, also anticipating our requests. Taj Bengal is always a wonderful experience and I cannot recommend it highly enough to other travellers.

Stayed in April 2024

The bar

Sushanto

Stayed in March 2024

Excellent stay! Special Mention to “Mr.Bimal”, the duty Manager.. Great energy, and some wonderful suggestions to make our trip even better..

Stayed in April 2024

Very dedicated staff

Stayed in February 2024

Nothing

Everything.

Stayed in March 2024

Good hotel

Stayed in March 2024

Not enough hanging space in the wardrobe for 2 people... We were attending a wedding! Not enough hanging space in the small bathroom for towels and robes etc

Good location. Lovely hotel and outstanding staff who made us feel very special throughout.

Stayed in March 2024

NA

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Stayed in December 2023

Not able to manage clients at buffet appropriately

Beautiful room and lobby

Stayed in February 2024

nil

Excellent hotel -very hospitable and our driver SUBHANKAR was a tremendous help and I recommend him to your future guests as SIMPLY THE BEST! I am looking forward to visiting again and would recommend his services as he is so helpful and a flexible, adaptable and knowledgeable driver.

Stayed in January 2024

The club room needs mild renovations.

5th stay! Always great.

Stayed in February 2024

Very well maintained. Very efficient and courteous staff. Very well located.

Stayed in January 2024

Everything was fantastic, will certainly stay again.

The staff at this hotel are amazing and really welcome you. Every staff member makes the stay feel special from lobby to house keeping. Food is fabulous and concierge are very helpful.

Stayed in January 2024

Breakfast was excellent, staff -kind and professional

Stayed in January 2024

Probably could do with a refurb

Staff were very friendly and helpful

Stayed in January 2024

Location of the hotel.

Service

Stayed in January 2024

No claims

Good Hospitality

Stayed in January 2024

One way entry !

Excellent staff!

Stayed in January 2024

All was great

The service.

Stayed in January 2024

Spa for Nails - they need to upgrade their technology and sterilisation

Location and Breakfast was amazing, lots of choices

Stayed in January 2024

the area near by the hotel especially the zoo as it was extremely crowded.

the room was very comfortable. the food was really delicious. the staff were very kind and friendly.

Stayed in January 2024

The quality of tea at the breakfast could be improved. For example I asked for English Breakfast Tea and Darjeeling Tea on different days, they were not good as expected in a five star hotel. We would have liked to have plugs for phone charging on both sides of the bed.

Very good Breakfast with a variety of choices. Service and the staff from the gate watchman to the receptionists to the waiters and housekeeping were very good and professional. The Chinese restaurant was also excellent.

Stayed in January 2024