Twin Arcade Building above Unity finance bank Military road Marol Andheri EAST Mumbai no 400059 Opp Sugun Hospital Near Seven hill hospital, 400059 Mumbai, India
#114 of 672 hotels in Mumbai
Guests' ChoiceBased on 304 hotel reviews
7.6Cleanliness
7.7
Comfort
7.7
Location
7.9
Facilities
7.6
Staff
8.7
Value for money
7.8
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 February 2024
Ashutosh
United StatesToo small, too dirty, too shabby.
Location
Stayed in February 2024
Reviewed: 9 February 2024
Sharma
IndiaMy flight was late I asked the to let me stay for 1 hrs but they demanded for extra charges and also room was tiny
Nothing
Stayed in February 2024
Reviewed: 19 January 2024
Viktor
United StatesStuff is very professional
Stayed in January 2024
Reviewed: 17 January 2024
Mendon
United StatesToilet seat was broken rest is ok
Location very convenient
Stayed in January 2024
Reviewed: 16 January 2024
Phillip
IndiaIt is quiet, becouse big Windows. Its clean. Air Condition, it is really really cheap! :) its ever somebody there day and night, you have a Telephon and order what you need (drink or food) TV also with english Television, WLAN, a comfortable Bed, Shower, WC! The Personal comes fast and is really friendly!
Stayed in January 2024
Reviewed: 12 January 2024
Vartika
IndiaThe rooms are smaller than shown in the pictures. Not worth the price spent on them.
The staff was friendly and nice.
Stayed in January 2024
Reviewed: 3 January 2024
Shaun
United KingdomHard to locate, no signs to the hotel from road Dirty bed sheets Lots of mosquitos Not very good at all.... Wouldn't recommend to a foreign traveller
Nothing
Stayed in December 2023
Reviewed: 8 December 2023
Fazlin
MalaysiaHowever the bed was quite hard.
There is no sign of the hotel when we arrive, it was above the bank, thus the guard let us know the lobby was upstairs. The name of the hotel was a bit misleading as the main name of the hotel was different. The lobby was small and tight but its okay. It have a functional elevator so that fine. Once we get into our room, the room was clean but it was quite small. Hot water also functioning well. Fits well with the price.
Stayed in November 2023
Reviewed: 14 November 2023
Nm
India> Housekeeping was friendly and welcoming staff > rooms were clean and spacious
Stayed in November 2023
Reviewed: 4 November 2023
Eric
IndonesiaThis place surprised me. It's comfortable without breaking the bank. Wifi was quick. It's located near eateries and ATMs and the metro. Staff were kind and helpful. Worth every penny!
Stayed in November 2023
Reviewed: 1 November 2023
Ciaránbrady123
IrelandNo window in bathroom - broken and covered up with newspaper Cleaning standards could be better but not the worst for India standards Bed not the most comfortable If you only need for a few hours before the airport (like us) it is fine but wouldn't be staying any length of time.
You get what you pay for ... Location to airport for early morning flight Aircon Small TV Reasonable WiFi Helped with baggage up stairs 24 hour desk Restaurants and shops nearby
Stayed in October 2023
Reviewed: 20 October 2023
Wilson
IndiaDirt all around, rusted and leaking faucets, very small. Rooms, Tv not working properly, dustbin kept in head, no food
Staff behavior and check in ease
Stayed in September 2023
Reviewed: 20 October 2023
Mr
United KingdomI did not like anything only staff was friendly
Just location
Stayed in October 2023
Reviewed: 13 October 2023
Usha
IndiaNothing
No facilities provided by the Hotel Staff which covered in our booking. They provide only shampoo & Soap… Very Bad Experience. While arriving at the hotel they told me 24x7 services, I asked for tea @ 5 morning, staff told me to wait upto 8 am. They didn’t provide services offered by u. I will post to my all social media group about services received by me… Good bye Booking.com
Stayed in October 2023
Reviewed: 6 October 2023
Milind
IndiaThe towels were old and smelly. Water leakages in bathroom, the seat of Commode was broken. No chair to sit. No in house food. All needs to be including morning tea has to be ordered . Price is bit higher compared to nearby same standard or better facilities. A
Staff And owner very friendly and supportive.
Stayed in October 2023
Reviewed: 27 September 2023
Amrita
IndiaThe rooms are very small
The property is nothing like how it appears in photos. It’s unclean
Stayed in September 2023
Reviewed: 18 September 2023
Himanshu
IndiaEverything specially staff
Nothing really
Stayed in September 2023
Reviewed: 1 September 2023
Indra
IndiaRooms need little makeover
Great friendly and attentive staff , it’s my fourth visit to this property in last 8 months and the service has gone so much better from my fist visit back in January 2023
Stayed in August 2023
Reviewed: 23 August 2023
Adwaitk
IndiaThe kitchen was disgusting.
The location is good.
Stayed in August 2023
Reviewed: 17 July 2023
Paul
IndiaAll good
Awesome stay, excellent facilities, and very helpful staff
Stayed in July 2023
Reviewed: 14 July 2023
Sriparna
IndiaThe room size and amenities.
The service was good.
Stayed in July 2023
Reviewed: 12 July 2023
Sherman
Indianothing
great service
Stayed in July 2023
Reviewed: 8 July 2023
Mohammed
IndiaThe room was too small and there was no window or balcony. Hence, there was no natural lighting in the room & it was suffocating. Adding to that, there was water dripping from the bathroom above to the bathroom in the room provided. Purely suffocating and unhygienic.
Stayed in July 2023
Reviewed: 8 July 2023
Ismail
Saudi ArabiaFacilities , no proper cleaning , leaking air conditioning , no clean toilets
The location and staff help
Stayed in July 2023
Reviewed: 7 July 2023
Vishal
IndiaStaff behavior are very good
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content