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  5. Reviews of The Gordon House Hotel, Colaba

Reviews of The Gordon House Hotel, Colaba 4 stars

5, Battery Street, Apollo Bunder, Colaba, Colaba, 400039 Mumbai, India

Review score

Based on 483 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 6 May 2024

    7.0
    Good
    • Couple
    • Executive Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Good location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Peaceful stay at the heart of Colaba.
    • Business trip
    • Solo traveller
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 3 nights
    • Submitted via mobile

    I cannot think of anything right away.

    The location and ease of access. Popular eateries and destinations are at a walking distance and getting cabs or Uber is very easy. The hotel is old and well-maintained. Even though you're in a busy area, the rooms are quite sound proof and the noise from the road barely reaches the room. The staff were very polite, courteous and helpful. Overall, a very memorable stay in Colaba. :)

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Beautiful stay
    • Leisure trip
    • Family with young children
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 4 nights
    • Submitted via mobile

    We couldn't open the windows in the bedroom

    Location , good staff and service

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Quite okay for one day - the maximum time you should spend in Mumbai
    • Leisure trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 2 nights
    • Submitted via mobile

    Super long check-in process, tiny bathroom

    Good location

    Stayed in April 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 3 nights

    Many attractions are within walking distance. Additionally, I´ve booked also good guided tours by car to explore Mumbai. This is recommended..

    Stayed in February 2024

  • Reviewed: 9 March 2024

    9.0
    Lovely old building in good location when staying in Colaba.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Pillows could be more comfortable

    Great breakfast, good location, friendly helpful staff.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Good basic hotel in great location
    • Leisure trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 5 nights
    • Submitted via mobile

    Bathrooms small and could do with updating

    Location great and staff were very friendly Rooms clean

    Stayed in February 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 3 nights
    • Submitted via mobile

    Quite expensive but possibly this is because of the location. Despite this being our most expensive stay in India, we didn't see the quality translate across the stay when compared to other stays around India. Breakfast was underwhelming.

    Clean, quiet, large room. Very comfortable large bed. Plenty of water and toiletries provided. Perfectly adequate stay just not luxury.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Hotel with lovely staff in great location
    • Leisure trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms bit tired. Need upgrading

    Great location for all sights

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Good option in Colaba
    • Leisure trip
    • Solo traveller
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    Was on level 2 with the reception which was a bit noisy

    Great location and nicely presented rooms

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Modest rooms and great location. Clean rooms but overall value was a 7
    • Leisure trip
    • People with friends
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 1 night
    • Submitted via mobile

    Breakfast spread was quite basic for the price and room was modest

    Great location if you want to explore SoBo

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    A pleasant stay in a pleasant room, in a very nice area.
    • Leisure trip
    • Solo traveller
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 2 nights
    • Submitted via mobile

    I think the wifi was not up to date, some time not working. I did not like that the door-man asked undertook security check even if he had met me before and knew I was a guest.

    The location is superb. It’s a smaller hotel, but close to luxury for an affordable price. Surrounded by restaurants, markets, and very good shops.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Great place to stay in Mumbai
    • Leisure trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 3 nights

    Bathroom small and a little dated but v clean

    Hotel location the best! Loved Colaba and all the amazing cafes, bars and restaurants really near. Hotel nice, room size ok, and staff v helpful. Would book again

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very pleased
    • Leisure trip
    • People with friends
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 2 nights
    • Submitted via mobile

    Little outdated but everything worked fine

    We where pleasantly surprised. Much better then we thought jt would be. Location is amazing and clean. Not much more needed

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom a little cramped. Frayed towels

    Good location. Comfortable. Small friendly and practical

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Pretty, Central Hotel in bad need of repair
    • Leisure trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are in bad need of repair and upgrade, especially in the bathroom: the shower head in our room was clogged, the drawer with the hairdryer was almost coming apart, and for some weird reason the toilet seat did not fit the commode, making it very uncomfortable. Similar disrepair in the bedroom also. Would love to stay here again but only if these fixes are done

    It’s a very pretty hotel, in an excellent location: right on the Colaba causeway and near all the South Mumbai attractions. Staff were generally friendly and helpful. There’s a very good pub and a stir-fry restaurant in the property.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Gordon House demands extra payment
    • Leisure trip
    • Solo traveller
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 2 nights
    • Submitted via mobile

    The email that came from Gordon House soon after I booked via Booking.com. Demanded a form to be completed and payment must be paid, otherwise rooms would not be confirmed. Caused major anxiety. It look several international calls. Ive booked Booking com Multiple times and never known of a hotel asking for a separate bank form + payment. .

    Fabric and facilities good

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    We like to stay in Mumbai, next time we will return in Gordon House hotel in Colaba.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights

    Rooftop Terrace was empty, there were no tables or chairs

    Beautiful hotel in fantastic neighbourhood. Very friendly staff. Very good breakfast.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Great location and friendly staff
    • Leisure trip
    • People with friends
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    no área to “hangout”

    location is excellent

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Perfect is everything
    • Leisure trip
    • Group
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 1 night
    • Submitted via mobile

    Very beautifully made and maintained with the perfect location and keenly ready to help by the staff

    Stayed in January 2024

  • Reviewed: 20 January 2024

    7.0
    Great location, but problems with room.
    • Leisure trip
    • Group
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 4 nights

    We were not happy with our room for a number of reasons (although the size was ok) - the air conditioning vents were over one side of the room and blew an icy blast directly onto one bed (we had twin beds), and setting it to different temperatures or fan strength didn't seem to make much difference so we had to keep it off at night otherwise I froze during the night. This was ok in January when it was not too hot at night but at other times of year it would be hard. Although there were plenty of electrical sockets around, some didn't work at all, one began to 'fizz' and made my plug extremely hot while in use, and we ended up having to unplug a bedside lamp to use its socket which was inconvenient. There were no normal light switches in the room other than for the bathroom - you have to use a ridiculous and unresponsive 'control board' on the bedside table to control the bedside lights and the main lights (which were very bright), so in the middle of the night if you needed to turn on the lights you couldn't see what you were turning on. The bathroom was v tight and you had to squeeze between the sink and the door to get in. The safe was v old and a bit temperamental. We asked for a member of staff to come and sort out an issue with our safe on arrival and it took three requests for someone to come even though they were not busy, there seemed to be no sense of urgency in helping us sort out a problem. By the time we'd clocked all these problems we were settled and it's too much hassle to ask to move rooms but if I was to stay there again I'd ask to see other rooms first, especially if staying multiple nights as we were. I have no idea if other rooms were better, or indeed if there's anything better in the area for the same price.

    Gordon House has a great location but we were a bit disappointed with this hotel otherwise, in particular our room (a 'boutique' room on the 3rd floor). The reception area was clean and appealing, and our room was clean and a decent size and we found it quite quiet in spite of being in such a busy area. The breakfast buffet was small and not v exciting, but the dosas cooked to order were good. We had dinner in the restaurant one night and it was good (delicious crispy mushroom starter recommended by waiter).

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 1 night
    • Submitted via mobile

    No parking facility, also the bathrooms need upgrades.

    Exceptionally clean, courteous staff, great location, good breakfast, heritage feeling.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 1 night
    • Submitted via mobile

    There is no Parking available, I had traveled by car and to park my car was a big problem.

    Excellent location, exceptionally clean, very courteous staff, nice breakfast, everything great 👍

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Boutique Room with 15% off on food and soft beverage and Laundry
    • Stayed 2 nights

    Unfortunately, the furniture is quite old and the price of the hotel was quite high.

    Very good service. We ordered food and coffee to our room, it was always delivered fast. Clean room. We found the mattress very convenient for sleeping. Overall, good choice for Mumbai.

    Stayed in December 2023

Showing 1 – 25

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