5, Battery Street, Apollo Bunder, Colaba, Colaba, 400039 Mumbai, India
Based on 483 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Pradeep
IndiaLocation
Good location
Stayed in May 2024
Reviewed: 5 May 2024
Kalpana
IndiaI cannot think of anything right away.
The location and ease of access. Popular eateries and destinations are at a walking distance and getting cabs or Uber is very easy. The hotel is old and well-maintained. Even though you're in a busy area, the rooms are quite sound proof and the noise from the road barely reaches the room. The staff were very polite, courteous and helpful. Overall, a very memorable stay in Colaba. :)
Stayed in May 2024
Reviewed: 30 April 2024
Aparna
IndiaWe couldn't open the windows in the bedroom
Location , good staff and service
Stayed in April 2024
Reviewed: 15 April 2024
Justus
GermanySuper long check-in process, tiny bathroom
Good location
Stayed in April 2024
Reviewed: 16 March 2024
Michael
GermanyMany attractions are within walking distance. Additionally, I´ve booked also good guided tours by car to explore Mumbai. This is recommended..
Stayed in February 2024
Reviewed: 9 March 2024
Stuart
United KingdomPillows could be more comfortable
Great breakfast, good location, friendly helpful staff.
Stayed in March 2024
Reviewed: 5 March 2024
Fiona
United KingdomBathrooms small and could do with updating
Location great and staff were very friendly Rooms clean
Stayed in February 2024
Reviewed: 4 March 2024
Florence
United KingdomQuite expensive but possibly this is because of the location. Despite this being our most expensive stay in India, we didn't see the quality translate across the stay when compared to other stays around India. Breakfast was underwhelming.
Clean, quiet, large room. Very comfortable large bed. Plenty of water and toiletries provided. Perfectly adequate stay just not luxury.
Stayed in March 2024
Reviewed: 4 March 2024
Jennifer
United KingdomBathrooms bit tired. Need upgrading
Great location for all sights
Stayed in February 2024
Reviewed: 27 February 2024
Paul
United KingdomWas on level 2 with the reception which was a bit noisy
Great location and nicely presented rooms
Stayed in February 2024
Reviewed: 27 February 2024
Anurag
United KingdomBreakfast spread was quite basic for the price and room was modest
Great location if you want to explore SoBo
Stayed in February 2024
Reviewed: 27 February 2024
Runar
KenyaI think the wifi was not up to date, some time not working. I did not like that the door-man asked undertook security check even if he had met me before and knew I was a guest.
The location is superb. It’s a smaller hotel, but close to luxury for an affordable price. Surrounded by restaurants, markets, and very good shops.
Stayed in February 2024
Reviewed: 24 February 2024
Julie
United KingdomBathroom small and a little dated but v clean
Hotel location the best! Loved Colaba and all the amazing cafes, bars and restaurants really near. Hotel nice, room size ok, and staff v helpful. Would book again
Stayed in February 2024
Reviewed: 24 February 2024
Mecah
CanadaLittle outdated but everything worked fine
We where pleasantly surprised. Much better then we thought jt would be. Location is amazing and clean. Not much more needed
Stayed in February 2024
Reviewed: 18 February 2024
Tiku
KenyaBathroom a little cramped. Frayed towels
Good location. Comfortable. Small friendly and practical
Stayed in February 2024
Reviewed: 18 February 2024
Prashant
GermanyThe rooms are in bad need of repair and upgrade, especially in the bathroom: the shower head in our room was clogged, the drawer with the hairdryer was almost coming apart, and for some weird reason the toilet seat did not fit the commode, making it very uncomfortable. Similar disrepair in the bedroom also. Would love to stay here again but only if these fixes are done
It’s a very pretty hotel, in an excellent location: right on the Colaba causeway and near all the South Mumbai attractions. Staff were generally friendly and helpful. There’s a very good pub and a stir-fry restaurant in the property.
Stayed in February 2024
Reviewed: 13 February 2024
David
United KingdomThe email that came from Gordon House soon after I booked via Booking.com. Demanded a form to be completed and payment must be paid, otherwise rooms would not be confirmed. Caused major anxiety. It look several international calls. Ive booked Booking com Multiple times and never known of a hotel asking for a separate bank form + payment. .
Fabric and facilities good
Stayed in February 2024
Reviewed: 3 February 2024
Erik
NetherlandsRooftop Terrace was empty, there were no tables or chairs
Beautiful hotel in fantastic neighbourhood. Very friendly staff. Very good breakfast.
Stayed in January 2024
Reviewed: 29 January 2024
Elyse
Indiano área to “hangout”
location is excellent
Stayed in January 2024
Reviewed: 25 January 2024
Ajay
IndiaVery beautifully made and maintained with the perfect location and keenly ready to help by the staff
Stayed in January 2024
Reviewed: 20 January 2024
Laura
United KingdomWe were not happy with our room for a number of reasons (although the size was ok) - the air conditioning vents were over one side of the room and blew an icy blast directly onto one bed (we had twin beds), and setting it to different temperatures or fan strength didn't seem to make much difference so we had to keep it off at night otherwise I froze during the night. This was ok in January when it was not too hot at night but at other times of year it would be hard. Although there were plenty of electrical sockets around, some didn't work at all, one began to 'fizz' and made my plug extremely hot while in use, and we ended up having to unplug a bedside lamp to use its socket which was inconvenient. There were no normal light switches in the room other than for the bathroom - you have to use a ridiculous and unresponsive 'control board' on the bedside table to control the bedside lights and the main lights (which were very bright), so in the middle of the night if you needed to turn on the lights you couldn't see what you were turning on. The bathroom was v tight and you had to squeeze between the sink and the door to get in. The safe was v old and a bit temperamental. We asked for a member of staff to come and sort out an issue with our safe on arrival and it took three requests for someone to come even though they were not busy, there seemed to be no sense of urgency in helping us sort out a problem. By the time we'd clocked all these problems we were settled and it's too much hassle to ask to move rooms but if I was to stay there again I'd ask to see other rooms first, especially if staying multiple nights as we were. I have no idea if other rooms were better, or indeed if there's anything better in the area for the same price.
Gordon House has a great location but we were a bit disappointed with this hotel otherwise, in particular our room (a 'boutique' room on the 3rd floor). The reception area was clean and appealing, and our room was clean and a decent size and we found it quite quiet in spite of being in such a busy area. The breakfast buffet was small and not v exciting, but the dosas cooked to order were good. We had dinner in the restaurant one night and it was good (delicious crispy mushroom starter recommended by waiter).
Stayed in January 2024
Reviewed: 19 January 2024
Azaz
IndiaNo parking facility, also the bathrooms need upgrades.
Exceptionally clean, courteous staff, great location, good breakfast, heritage feeling.
Stayed in January 2024
Reviewed: 18 January 2024
Azaz
IndiaThere is no Parking available, I had traveled by car and to park my car was a big problem.
Excellent location, exceptionally clean, very courteous staff, nice breakfast, everything great 👍
Stayed in January 2024
Reviewed: 17 January 2024
Stanislav
RussiaUnfortunately, the furniture is quite old and the price of the hotel was quite high.
Very good service. We ordered food and coffee to our room, it was always delivered fast. Clean room. We found the mattress very convenient for sleeping. Overall, good choice for Mumbai.
Stayed in December 2023
Navata, Spain
Ixia, Greece
Cannes, France
Meudon, France
Ayamonte, Spain
McGregor, USA
Livigno, Italy
Guangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content