Nelson Mandela Road, Vasant Kunj, Phase II, 110070 New Delhi, India
#780 of 1,131 hotels in New Delhi
Guests' ChoiceBased on 554 hotel reviews
5.9Cleanliness
6.6
Comfort
6.7
Location
7.9
Facilities
6.3
Staff
6.5
Value for money
6.0
Free WiFi
5.9
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End of dialog contentReviewed: 13 December 2022
Rajendra
IndiaNo hot water
Nothing
Stayed in December 2022
Reviewed: 11 December 2022
Kapoor
Indianothing
everything
Stayed in December 2022
Reviewed: 10 December 2022
Harshvardhan
IndiaThe geyser wasn't working on the first day and the staff didn't seem to care or even inform us the night before in advance regarding the same! Highly disappointed
Stayed in September 2022
Reviewed: 2 December 2022
G
IndiaI like everything
It was great
Stayed in November 2022
Reviewed: 1 December 2022
Rishabh
IndiaPoorly maintained!
Just the location
Stayed in November 2022
Reviewed: 30 November 2022
Shivkumar
Indiaplenty of staff at breakfast room but completely non attentive ans irisponsive.
Stayed in November 2022
Reviewed: 30 November 2022
Maryesther
NigeriaI did not get breakfast even after paying such expensive fees
I did not get breakfast even after paying such expensive fees
Stayed in November 2022
Reviewed: 29 November 2022
Aminder
Indiai was working from the hotel and there was continuous work going on in next room. and despite complain twice it continued. the staff from room service will continue to call every 15 mins to take clearances and despite informing them that I am on official calls, they continue to call on landline. food came in bits n pieces. the team forgot to get my order.
just the view.
Stayed in October 2022
Reviewed: 28 November 2022
Sajid
BangladeshThey resolved our issues so nothing to add
The property itself was world class. There were one or two issues but the staff took our feedback seriously and then tried to make us happy, including a room upgrade and some world class service from Sonam Goswami Guest Relation Manager.
Stayed in October 2022
Reviewed: 10 November 2022
Basmah
Saudi ArabiaThe cleanliness and the rooms , i think because the building is very old so it holds the humidity between its walls and it makes the place smells very bad
the lobby area
Stayed in November 2022
Reviewed: 9 November 2022
Saini
IndiaVery bad customer service Room not clean Towels were filthy
Not much but location
Stayed in November 2022
Reviewed: 8 November 2022
Karan
IndiaThe corridors are stinky. The bathroom is dirty and the room is dingy. There was no hot water in the bathroom during our stay. The room is old and not well maintained at all. The water coming in the tap is dirty. The bed is small for 2 people. They gave only 1 towel when we were 2 people staying! The hotel staff is of poor quality.
The only good thing about this hotel is the lobby is nice to hang out and the breakfast area is nice with good natural light and nice feel to it.
Stayed in November 2022
Reviewed: 4 November 2022
Harish
Australiapoor maintenance
location
Stayed in November 2022
Reviewed: 22 October 2022
Neelesh
Germanynothing
3 rd class property
Stayed in October 2022
Reviewed: 21 October 2022
Rajiv
United KingdomRefurbishment work and painting were going on. The paint smell was all along the corridor which caused me a headache.
I had dinner at the restaurant and it was excellent.
Stayed in October 2022
Reviewed: 16 October 2022
Banerjee
IndiaExcellent experience
Stayed in October 2022
Reviewed: 8 October 2022
Rishabh
Indiathe property is old and very rundown. the key cards stop working all the time, the drains were clogged, the faucets dont work well, the beds make noise, and they would not put fresh towels everyday. they need to renovate the rooms for sure
the service was ok
Stayed in October 2022
Reviewed: 28 September 2022
Ahluwalia
Indianothing
location and landscape
Stayed in September 2022
Reviewed: 27 September 2022
Prince
IndiaThey hav charged 3500 plus taxes for the early check in ....guest has arrived at 11.00.11.30 AM ....what was that ....very embrassing.
Stayed in September 2022
Reviewed: 18 September 2022
Prabal
Indiai didn't like the hotel staff service i had to wait for 2.5 hrs for checking and then after that also i have to wait for half an hr more to get room keys and when you enter the room size was huge but without furniture and it was like empty room and AIR CONDITIONER WAS WORSE FOR A SUIT ROOM IT WAS NOT WORKING AT ALL PLEASE CHECK THIS AND TAKE SOME SERIOUS ACTION . YOUR WASHROOM ARE PUZZLE AND TERRIBLE NOBS ARE LIKE ANTIQUE even ASHOKA HOTEL ROOM ARE BETTER THAN YOURS PLEASE TAKE SOME ACTION AND MAINTAIN YOUR HOTEL .
I just like the location that its near airport and near mall so i was able to get food deliver .
Stayed in September 2022
Reviewed: 16 September 2022
Lingavanaicker
Indiaslightly costly
good
Stayed in September 2022
Reviewed: 15 September 2022
Vibha
IndiaLiked the professionalism and wait time was preferably less, and was clean my room was upgraded and was great experience
Stayed in September 2022
Reviewed: 13 September 2022
Bhawna
IndiaThe room was not clean at all. There were hair lying all over the carpet. The walls and drapes are stained. I had to request them to send hand towels and no in room menu
location is good
Stayed in September 2022
Reviewed: 10 September 2022
Kapil
IndiaFrom staff to facilities, everything is bad 👎. You can easily called this property one / two star property
A bad option among all 5 star hotel .
Stayed in September 2022
Reviewed: 10 September 2022
Kapil
IndiaStaff is not punctual in attending customers at receiption & call , dining service is bad , bathroom accessories are in bad condition as they ate old .
2 star rating to this hotel
Stayed in September 2022
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