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Reviews of The Heritage Club - Tripura Castle 4 stars

Opposite the Royal Residence Cleve Colony, 793003 Shillong, India

#12 of 43 hotels in Shillong

Guests' Choice

Review score

Based on 95 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Cottage Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe breakfast could have little more options. But it was still a decent breakfast.

    It was clean and staff was courteous. It is little far from the police bazaar (which is the main center of the town).

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Overall good ,and
    • Leisure trip
    • Family with young children
    • Independent Cottage Room
    • Stayed 3 nights
    • Submitted via mobile

    Location in in side the city,

    This property belongs to Triupra royal family, that why there hospitality also was royal, it's 4 star property and they maintain as same ,very good experience , restaurant food test is very good,

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Ambiance.. evening live band ,food

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Great stay.
    • Leisure trip
    • Couple
    • Maharaja Suite
    • Stayed 5 nights
    • Submitted via mobile

    Great location, away from the busy streets.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel and very charming

    Stayed in March 2024

  • Reviewed: 10 February 2024

    7.0
    It was good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Overpriced for the facilities provided & pictures are misleading in the website

    Location and ambience

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    A comfortable stay
    • Leisure trip
    • Couple
    • Valley Wing Deluxe Room
    • Stayed 3 nights

    There was a good spread for breakfast. We had dinner all three nights. There would probably be better places to eat in Shillong.

    Stayed in December 2023

  • Reviewed: 20 July 2023

    9.0
    It was good but not worth it
    • Leisure trip
    • Couple
    • Valley Wing Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    The staffs not enough for the resort

    It is very clean N tidy

    Stayed in May 2023

  • Reviewed: 20 June 2023

    8.0
    The property is beautiful only if they can work out on the breakfast buffet
    • Leisure trip
    • People with friends
    • Forest Wing Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The buffet breakfast. Taste and variety could have been better.

    The hospitality and luxurious rooms.

    Stayed in May 2023

  • Reviewed: 15 June 2023

    8.0
    Very Good Heritage Stay!!
    • Leisure trip
    • Family with young children
    • Valley Wing Supreme Room
    • Stayed 4 nights
    • Submitted via mobile

    1) Not a multi cuisine restaurant so if staying for 3-4 nights then you will need to repeat food options 2) Location is not that great since you would need a taxi if you want to go to the market or any other restaurants 3) Sudden steps in the Supreme category of the Valley wing so you need to be very cautious 4) Breakfast restaurants sitting is less so may have to wait for getting a table 5) No other recreation activities other than pool table

    1) Royal Heritage touch 2) Food was amazing 3) Very Clean 4) Comfortable Beds 5) Greenary all around

    Stayed in June 2023

  • Reviewed: 14 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Cottage Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed was a bit worn out as I could hear the spring noise during every minute I moved. The mattress might need a replacement. The WiFi connection was extremely unstable. If this is not your priority, then no issues at all. Overall, it was an amazing stay to cherish forever.

    Close to the city, yet away from the bustling city. The non-stop chirping sound of birds and insects will keep replaying in your mind at least for a week. We happened to stay in the forest view cottage, which offers excellent privacy and a beautiful view of the forest. The staff and security were extremely polite.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Less light in rooms

    Breakfast was awesome. Live music was too good

    Stayed in June 2023

  • Reviewed: 27 May 2023

    9.0
    A comfortable stay in a delightful historic building perched on a forested hill in central Shillong.
    • Business trip
    • Solo traveller
    • Valley Wing Deluxe Room
    • Stayed 1 night

    I stayed in the old building with beautiful rooms, high ceilings and colonial decor. The only issue is that the walls are thin, so you can hear everything going on in the resturant and bar across the courtyard, and in the neighboring rooms, thought it does get quiet by 10 pm. If you are a light sleeper this may bother you.

    This is a very well kept historic building at the top of the hill in Shillong, surronded by forest with great views over the city. The rooms are large with very high celings, with warm dark wooden floors and wall panelling, furniture and pictures from the colonial era. The hotel is very clean and well run, the food excellent. The showers are hot and watre prewssure excellent, the wifi works great.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    9.0
    ITS GOOD
    • Leisure trip
    • Family with young children
    • Cottage Room
    • Stayed 2 nights

    RATE IS TOO HIGH

    OVERALL ITS OK

    Stayed in May 2023

  • Reviewed: 20 May 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Valley Wing Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities at the hotel are limited.

    The property is quite big and beautiful with many types of rooms at different prices. Inside the premises there is a lot of place to walk around , multiple places to eat etc.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    7.0
    Were told that we shall get Valley view but we were given city view room
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    Its an old property...the Bathrooms need to match the Modern living for Luxory stay and match the price charged.

    Breakfast and Dinner served in room...were very good

    Stayed in April 2023

  • Reviewed: 26 April 2023

    8.0
    Overall it was a pleasant stay
    • Leisure trip
    • Group
    • Valley Wing Supreme Room
    • Stayed 1 night
    • Submitted via mobile

    Room becomes cold and heater doesn’t help much

    Calm, clean and exuding heritage

    Stayed in April 2023

  • Reviewed: 8 April 2023

    8.0
    comfortable and beautiful property
    • Leisure trip
    • Couple
    • Valley Wing Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast is quite sad, the spread is pathetic for a property so beautiful, it doesn’t match to the standard

    old rooms are under refurbishing so we were given the valley view room in the other building, it was comfortable with a small balcony. the place has old world charm and maharaja castle is situated close to the reception.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    7.0
    Not worth the price .
    • Leisure trip
    • Family with young children
    • Valley Wing Deluxe Room
    • Stayed 1 night

    Food especially breakfast was terrible . Canned juices served for a hotel where you pay Rs.15k plus a night . No live counters and poorly staffed . Almost a half hearted job .

    Nice location, clean , good view

    Stayed in March 2023

  • Reviewed: 30 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    The rooms were alright, could've been better. The breakfast spread was average.

    A beautiful property for a short get away from the city.

    Stayed in January 2023

  • Reviewed: 23 November 2022

    7.0
    Great property, poor rooms
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was in a very poor state, the walls were damp and discolored, for the kind of money I paid it was not worthwhile.. since it's at a distance from the city center there should be some pick and drop facilities I would expect

    The service, the staff, the property were all very good.. the breakfast and food in general was excellent.

    Stayed in November 2022

  • Reviewed: 19 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Forest Wing Supreme Room
    • Stayed 2 nights
    • Submitted via mobile

    Have to be beware of dogs!!.

    Facilities and Locations are excellent and matches with any luxury hotels. Has a decent mix of heritage and modern interiors. Rooms are spacious and view of Shillong city and forest is amazing from its balcony. Have stayed in it's Valley wing.

    Stayed in October 2022

  • Reviewed: 17 October 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    1. musty room with limited power sockets and inadequate seating for 2 people in the room. 2. Very delayed and low quality dinner service at the Valley View Restaurant

    1. The feel and ambience of the property 2. Excellent breakfast at the Forest wing restaurant 3. Gracious and warm team

    Stayed in October 2022

  • Reviewed: 2 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Valley Wing Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Mattresses and rooms needs renovations

    Ambiance n location

    Stayed in October 2022

Showing 1 – 25

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