We could order or take our mocktails to pool area, which was strange as I have always been able to in other hotels

Aryan at the breakfast restaurant was excellent. It was my birthday and Aryan arranged cake for me. Very caring and kind

Stayed in June 2024

Great room staff

Stayed in June 2024

nothing

Great Hotel with amaizing staff. The rooms were clean and comfortable. The Hotel is close to the aiport. The breakfast was very tasty. In general I felt safe. I would come to this Hotel every stay in Mumbai.

Stayed in March 2024

nothing

The Overall experience was great. from the room - breakfast - pool - the bar and the lounge all where great in place. The support of staff was very kind the staff at the entrance to the restaurant to the bar and the pool side all are very much polite and kind towards the service.

Stayed in June 2024

They should have jacuzzi on the property

The pool and room.

Stayed in June 2024

Excellent

Stayed in May 2024

Everything was great . We had no complaints.

Spacious ,comfortable room. The staff ,check-in was smooth and pleasant. comfortable bed. neat and tidy bath and shower with all the essentials. Great breakfast , lots to choose from and tasty. We will definately come back and recommend this fine hotel in Mumbai , close to the airport.

Stayed in May 2024

I recently stayed at The Leela Mumbai and had a wonderful experience. The service was exceptional, the rooms were comfortable, and the amenities were top-notch. I highly recommend this hotel to anyone visiting Mumbai. And the room service was amazing. Additionally, the security staff, particularly Karan Rana , was extremely helpful. Karan’s dedication to his job is commendable, and I am grateful for his assistance. Thank you, Karan!

Stayed in May 2024

No discount scheme for regular visitors

Staff and their hospitality. kaajal at front office was very courteous with forever smile . Eager to help everyone and even gifted a small teddy to my daughter

Stayed in May 2024

Everything

Stayed in May 2024

This was our third time stay at The Leela. This time we had a nite to stay in Mumbai before departing for UK .... This property was perfect .... to begin with at reception welcomed by vey friendly Anil who made us very comfortable and room given was just perfect, even room service was very prompt .... Citrus restaurant perfect for elaborated menu dinner and complimentary airport transfer by duty manager (Abhay) was extra icing on the cake and at checkout Sagar and Vidya were very friendly... Ooh ...not to forget concierge clicked some excellent photos with a smile. ThankYou The Leela Team!

Stayed in May 2024

That we couldn't stay longer!

Our recent stay at The Leela Hotel Mumbai was nothing short of exceptional. From the moment we were picked up at the airport until our seamless checkout, every aspect of our visit was meticulously taken care of, ensuring an unforgettable experience. The service at The Leela Hotel is truly unparalleled. From the front desk to housekeeping, the spa, and the restaurants, every team member went above and beyond to make our stay perfect. Special mention must go to Kashmira, who made our stay extraordinarily special. She arranged our transport effortlessly, organized a stunning birthday arrangement in our room, and even remembered our favorite flowers from our previous visit, placing them beautifully in our room. Kashmira is an absolute credit to the hotel, showcasing professionalism, warmth, and a dedication to creating a flawless experience that we've never encountered before. Our rooms were exquisite, offering the perfect blend of comfort and elegance. The entire property exudes old-world Bombay charm that newer five-star hotels simply cannot replicate. The Leela Hotel's ambiance is a delightful blend of luxury and heritage, providing a spacious and serene environment. Despite its proximity to the airport, the hotel feels like a tranquil oasis. My kids were warmly welcomed by all. Spa was amazing! Massage was so lovely. Great spa manager. Having stayed at many five-star properties across India, The Leela Hotel Mumbai stands out as the most outstanding. The team welcomed us with professionalism, open arms, and open hearts, making us feel like family. Every detail, from the service with a smile to the heartfelt interactions, contributed to a truly remarkable stay. Loved the Royal Club Package with amazing all day snacks, drinks and beautiful lounge so worth the upgrade. We extend our heartfelt thanks to every member of the staff who made our visit so special- especially Kshmira.

Stayed in March 2024

Nothing it was perfect

The property was spotless abd so clean ,the facilites was fantastic abd the staff was so helpful . Breakfast was sensational

Stayed in May 2024

i like every thing in the property , one word - all are excellent - top class i went for business trip , its very close to international airport but you will feel like you are in resort wish to stay in near future

Stayed in April 2024

No complaints

Great location and they have jamawar

Stayed in April 2024

Have a nice stay...saraswatee the guest relation was very helpful and santosh Sahu,deepak at the restaurant was very kind to us

Stayed in May 2024

The rooms and furnishings need a refurbishment. Some of the upholstery of the couch in my room was faded and torn(I was surprised to see it - A detail that matters in a reputed five star hotel). Overall the furniture in the room also shows it's age. The room was good overall in terms of comfort and cleanliness.

The location is very nicely hidden in the middle of the chaos of the city.

Stayed in May 2024

Nothing

Good business environment

Stayed in May 2024

room amenities were a cut above the par

Stayed in May 2024

Only suggested improvement - iron and ironing board in rooms.

Everything was great.

Stayed in May 2024

Everything food and service . HK does a wonderful job. Restaurant Manager Mr. Ila was very helpful.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Waiting area in the lobby has no enough sofas are available and feel awkward by standing long time for a taxi. Only two opposite sofa chairs with a teapoi was the only place available in lobby to sit and wait.

The green lush ambience of Leela is exceptional in a city like Mumbai. The staff are very friendly and cooperative. They support me all the possible ways to make me comfortable. The new complimentary glass water bottles inside room is healthy and nature friendly.

Stayed in May 2024

Good

Good

Stayed in May 2024