There is no mobile network(I love this but my family found it unpleasant). This should be told immediately on booking the property so that people can come prepared accordingly.

The location is a pure gem. Very quiet and peaceful.

Stayed in November 2023

Room service menu is limited.

Truly serene and in harmony with nature. The staff is terrific, and the food is good.

Stayed in September 2023

Staff is not very professional. Management could have been better. Didn't seem welcome. And would say no everything you ask.

Location and rooms as excellent

Stayed in September 2023

Food service for room

Breakfast was below average Dinner was excellent Food service at room was not upto the mark

Stayed in September 2023

You should start the main course as room service. We didn't like limited options

View of the Canopy machan

Stayed in August 2023

Maintenance & Cleanliness of the rooms could be slightly better

Location, the focus on maintaining the ecology of the place

Stayed in August 2023

- Food quality was not that great. There's a big scope of improvement for food quality. We took buffet dinner but the taste of (main course especially) was not upto the mark. - Breakfast was better than dinner. But it could have been more better. - Staff should warn guests about bugs and brief guests on how to deal with bugs. There were instructions in the big book. I was stung by a bee. Staff provided me ointment but we could have avoided this. * Booking process needs improvement: - Property doesn't picks the call. Manager said that we get a lots of call so it might not be possible to answer all calls. - Booking dot com had very less Machaans available. There were some Machaans available on website but nobody picked the phone for booking. - We booked Forest Plus Machaan. It was fine but it was not at a great height. So, view from the balcony was okay(not so great). Other Machaans(especially evening Machaan or others)which are at a great height have very beautiful view.

- Location was superb, amazing and awesome. Location was too beautiful to describe in the words. So lovely to visit such a beautiful location which is very close to nature. - Staff was helpful. - Room was very nice. Wooden work in the room was just beautiful and amazing. Room was a beautiful piece of art.

Stayed in July 2023

Service is very slow. Restaurant serves very limited options in buffet. The resort looks understaffed. Be it room service or ordering something at the restaurant, everything will take its own sweet time.

Location and accommodation was good

Stayed in June 2023

Staff is not competent enough to handle customers expecting professional service levels...

Superb location....ideal for those seeking a peaceful break.

Stayed in June 2023

Food is damn poor and without other options it's very very costly and not at all tasty. Dinner menu is a big issue

The location and specifics of staying

Stayed in May 2023

On occasion you had to ask multiple times to get something sorted out. Some of the staff didn't seem too bothered about certain things and wasn't trying to help which was a bit of a surprise considering the reputation the place has.

The room was great. However, some issues with not enough hot water and electricity being cut off on occasion. Still. this wasn't a big issue.

Stayed in March 2023

the timings to checkout are a little bit too tight and extremely bad network

the cleanliness

Stayed in February 2023

The stairs are very narrow so going to different levels is a Task, Room Services are poor & does not match with a standered of Luxury resort. कटलरी manners are missing. Petty charges like morning or evening walk take away the charm , as this has no wifi or mobile connectivity in Rooms so being close to nature Tag does not go well with above seems little contradictory. Breakfast spread is very bad & it's not a luxury resort like. They need to improve a lot on services which is esence of any resort.

Starlight Villa with Sliding Roof is an experience,

Stayed in November 2022

Terrible food.....can be miles better. Also we were charged for food that we returned uneaten and when we pointed it out no one bothered to do anything about it. Quite disappointing end to an otherwise fabulous short stay.

The Location and the uniqueness of the property and the ever smiling service staff.

Stayed in May 2022

Need lights in street also the activities are not available which are mentioned, also veg nonveg food should be prepared seperately

Food

Stayed in April 2022

nice and quiet place for leisure stay

Stayed in February 2022

Management in the dining area is a disaster. We ordered starters for dinner and had to cancel it after half an hour of not arriving. Breakfast is too crowded & a mess. We just wanted to run out of the breakfast area & that is not how it should be. The stay was good but Booking .com needs to be updated and should not mention that Jungle Machans have a viewing deck. Also needs to mention there will be someone staying on top of Jungle Machans. Wooden flooring makes upstairs guys noisy & I wouldn't book it had I known earlier. Have stayed in the Canopy Machan & that is really good.

Room was good. Had a flat tyre on departure but the staff was excellent in sorting it out.

Stayed in November 2021

That the canopies were so close to each other

Privacy

Stayed in October 2021

This review has been hidden because it doesn't meet our guidelines.

The quality of the food service can be better . It was very average food.

Great location , great architecture and attention to aesthetic details.

Stayed in October 2021

The food. Breakfast is very poor and not kind. Very limited options and even the chai was bad!

The nature. The silence

Stayed in October 2021

Housekeeping needs to improve. Service is poor and the bathroom and the cabin where we stayed needs deep cleaning and maintenance. It is well furnished but needs a bit of maintenance.

The food service and quality was superb and the staff were friendly and attentive. This was indeed what made the stay warm and most memorable! The ambience is just what one looked for and being with nature really soul stirring. The staff at reception were helpful too.

Stayed in August 2021

Continously phones for Machan was busy, I wanted to inform them that my wife's Birthday is sceduled on 8th July, therefore whatever charges be, i will pay it but please keep a cake and some surprise decoration for the same.. I spoke to Ms Harshali on the same. She had replied that don't worry it won't be charged but will be done from the Hotel side.... To my surprise, i recieved a loaf of cake, of the size of bread... which was so disappointing., Food is very very ezpensive.... One pizza costs Rs 1000/-??????? Even wifi is charged for Rs 500/- per person /per day.... In India, when the internet charges are the minimum..... this hotel talks about whopping price

Rooms, ambience, serene environment etc

Stayed in July 2021

Could have better menu in breakfast

Beautiful location. Lovely room and facilities.

Stayed in May 2024