The best hospitality experience one can have in Kolkata! Restaurant is a class on its own - the excellent opportunity to try local specialties.

Stayed in March 2024

Over priced

Fantastic location

Stayed in February 2024

I should stay longer

Super friendly and helpful staff

Stayed in March 2024

I liked every moment of the time I spent here. It was truly worth it.

The rooms are beautiful, and they give vibes of history of Kolkata. I really love the architecture of the hotel. The pictures and paints in the bar amazing. So much history, Paintings and pictures of the foundation of the hotel and freedom fighters. The food is amazing especially the Thai restaurant in the hotel. It seems it is rated best in India or something for Thai food. It certainly lived to the mark. The poolside is amazing as well and you tell them to arrange dinner for you near the pool side as well.

Stayed in February 2024

I liked everything

Great hotel, great experience..

Stayed in February 2024

Nothing in particular

I liked the Hotel .

Stayed in February 2024

Not enough loungers around the pool.

Elegance and space. superb breakfast choice. very nice room. very helpful staff.

Stayed in February 2024

It might take some time to fill up the form to check-in. The room key was really fragile to mobile phone's electric wave, I had to go to the reception twice as the elevator doesn't work due to this key issue. (and no prior explanation shared)

Wonderful stay. Great location nearby the metro and some sightseeing spots. I live in India and visited many hotels in other cities but this is the first luxurious hotel surrounded by bussle street, full of shops, just a few steps away yet tranquility assured once inside the hotel. Variety of breakfast selections. So many different kind of drinks, breads, egg menu, fruites, salads, western/indian food etc Loved relaxing by the pool side..

Stayed in March 2024

We liked everything. Couldn’t connect to wifi though. Not a big issue since we had mobile internet. TV didn’t have public broadcast channels except hotel service catalogue.

Excellent retro hotel with utmost attention to detail. The room height was exceptionally tall and it was squeaky clean. They offer 4/5 different type of pillow choices to choose from. Rooms had all the amenities we needed plus some more. We went out in the afternoon and came back to a neatly prepped room with a fresh room service without telling anyone anything. Stuffs were eager to help and received all services promptly. The cutlet & soup I ordered by in-room dinning were delicious. Morning breakfast service is super!

Stayed in March 2024

Leaving.

Exellent, excellent, excellent! location, staff and accommodation! Stay here every year and the whole experience from arriving in the entrance from the bustling Street to stepping into the hotel is truly 1st class. Lovely smiles from all the staff. The breakfast is fantastic with a huge selection to choose from. Plenty of staff in all areas of the hotel. Room was perfect and very well serviced by housekeeping. Great location for Central Kolkata so didn't need taxis. We needed an early check in as we had been travelling 24 hours and our room was made available. Upon leaving at 0400 a takeaway light breakfast was supplied. The hotel spa is a wonderful service and definitely worth using. Looking forward to our return visit!

Stayed in March 2024

-

So far one of the best hotel in the world . 10 to all the staff I was with my 4 year old son, and they came to give him presents at every opportunity they got … astonishing experience at Oberoi Kolkata ! Thanks

Stayed in March 2024

I liked everything

Service, location and staff

Stayed in February 2024

of course the entrance to the Hotel, I guess there is nothing can be done.

Loved the breakfast, room was alright we already stayed there for many times.

Stayed in January 2024

Perhaps a little faster Checkin more desirable, though I arrived little early as I had to go to Alipore Court.

Very good food. Large platter. I am a small eater so had to skip some. Ronak Roy Chowdhury was extremely helpful. So was Vishal in getting Uber.

Stayed in February 2024

Nothing.

Everything - it can’t be faulted

Stayed in February 2024

THE STAFF WAS GOOD AS I HAVE GOT BREAKFAST BOX FOC AS MY FLIGHT WAS AT 7AM

Stayed in February 2024

All good, nothing to complain

Love the property, it definitely has a unique appeal than the rest of the premium hotels in Kolkata. It’s very well maintained and the location is great. Staffs are extremely professional and friendly.

Stayed in January 2024

Only complaint was that whilst the room was comfortable and reasonably spacious the view was awful, over a back alley. I can't remember if it was described as a "city view", but that was not what it was.

It is a lovely hotel with excellent food and a very pleasant swimming pool area. Staff were very helpful and attentive, we liked the no tips policy but give a service donation at the end of stay if desired. Splendid location.

Stayed in February 2024

I kept receiving spam-like emails after booking that says my credit card is invalid or annoying things although they refuse to receive payment directly through booking.com. The fact is that the card verification system this hotel adopts is defective or out-of-date and cannot be applied to some foreign credit cards. Even after I left the hotel again I received spam-like emails with broken web links where they ask evaluation, but the message texts and links are broken at all and even some parts are illegible, then how could I give evaluation and they still kept sending same annoying irresponsible emails to my address. This is a typical trait of badly designed Indian webmaster system and I never expected to experience this terrible e-harrassment from Oberoi. And what I didn't like most about their service is that they work "noisy complainer first" basis. The doorman didn't open the door if I do not stop and say hello in a loud voice. When I'm kept waiting long and irritated at the concierge they will never notice I'm in trouble or disturbed until I angrily complain and ask what is going on. Many foreigners hate this Indian practice and choose better hotels to avoid such treatment, but Oberoi Grand Kolkata is too much Indian generic hotel in this regard. If you are an Indian, you might like it but I don't.

Superb room and the entire structure of heritage building. Previously I stayed at a nearby cheaper hotel but the soundproofness of this hotel is totally different from others. The honks and bustlings of the outside roads just sound like remote bird chirp inside the hotel room, although there was huge construction noise inside the hotel during daytime. The lighting in the room was also nice and I felt relaxed to stay inside. The bathroom design is good but the bathtub was too shallow. The hotel staff members were courteous but not attentive as international luxury hotel standard. Breakfast food itself was good but the clerks at the restaurant never explained about the egg menu ordering board and they just put the board on the table and left, and they never said anything about where and which kind of foods were on the buffet table. I couldn't find bread section nearby the entrance by myself because that table was separate from the others and not visible at first sight. They were not attentive either and had too much strong Indian accent which was hard to understand.

Stayed in February 2024

Lover everything

Amazing hotel, food and exemplary service

Stayed in February 2024

I wish, as a returning client ,the able to have a room upgrdade next time. As the room at the first floor where comfortable but a little humid.

The atmosphere of an heritage property and the luxurious premises made our stay memorable. Perfect to sleep in a very comfortable bed after a long flight. A very helpful staff helped us with all our requests and was extremely kind and attentive. Thank you and we will be back next year.

Stayed in February 2024

Fantastic staff.

Everything

Stayed in February 2024

The most amazing service. Classic hotel. Great location. But the staff are what really makes it.

Stayed in February 2024

Continental breakfast was vast and amazing

Stayed in January 2024

Nothing.

Oberoi in Calcutta has had a long history of excellence and we experienced nothing short of this during our stay. We booked a night but it was actually where we went right after our wedding and we were immediately upgraded and spoilt with treats. Staff and hospitality is at another level. What can we say, very happy customers.

Stayed in January 2024