Location: if you needed to go to Bandra or Juhu, it was a distance away. Just wish people would drive in a better manner, the driving is so unruly & the unnecessary hooting does not portray India in a favourable light. People spitting all over & anywhere - in this day in age I thought that this would have ceased.....so unhygienic. Also sad that there is so much pollution

Breakfast was ok (not as wide a variety as other hotels I stayed at). Room was not always replenished with all the toiletries everyday Nice to stroll/walk on the waterfront - lovely atmosphere

Stayed in January 2024

Incredible service. Great bed.

Stayed in January 2024

Nothing

Location, room, breakfast, pool area

Stayed in January 2024

This hotel is nothing short of amazing. We stayed just two nights, and wished we had more. Very comfortable room. Very professional and attentive staff, who gave personalized attention. Our room faced Marine Drive and the water, with great views. The nearby surrounding neighborhood (the side streets around Nariman Point) is quite interesting. About a half-hour walk to the Gateway of India neighborhood. I had left the hotel know that one of us was celebrating a birthday while at the hotel, and they responded with a nice complimentary birthday cake. Good business center with PC’s and printers. Based on the cost, this hotel was a “splurge” for us compared to other rooms in Mumbai and India, but based on what you get, it’s still a great value.

Stayed in January 2024

The Indian restaurant in the hotel on floor 1. The waiter didn't warn us we had ordered too much food for two of us and had to give the food away as we ordered too much. Waste of £150! The food was great especially the mains but we ordered way to much and wasn't warned by the lady serving us which is poor service. The lady waiter was caught gossiping about us when we complained about the food we had ordered and she should have notified us it would have been too much for two people.

Everything. We will be coming back here! Pharmacy on site which is handy. Great bar to watch the Mumbai sunset.

Stayed in January 2024

Nothing.

Amazing experience.

Stayed in January 2024

My room was small

Cleanliness

Stayed in January 2024

Couldn’t see anything wrong

Excellent

Stayed in January 2024

No complaints whatsoever

I loved everything about my stay. The staff was excellent and made our stay absolutely comfortable throughout. The room was spacious with all possible amenities we needed and a view to die for. Dining throughout was perfect with hot, heart warming food options and the staff made sure all our needs were looked after. A special mention to Mr. Saptak for sharing endless information with us, giving us shopping, dining, sightseeing and transport tips. The location is ideal. Everything is within walking distance. All in all, was an absolutely delightful stay!

Stayed in January 2024

Not much not to like!

Lovely room, great location, decent pool, fantastic service

Stayed in December 2023

Nothing to dislike

Its location. Excellent staff, very courteous and very professional. Rooms and bed was very comfortable

Stayed in January 2024

Shops weren’t things we would buy.

Loved the closet dressing area. Lovely size shower and bath with tv. Really good selection beautiful products.

Stayed in January 2024

On 17 January we had our breakfast early later on around 10am we came down to have a Cup of tea I asked a tall lady in blue uniform unfortunately we were not allowed

Everything was excellent female staff called Avni was brilliant,my check out time was before breakfast beginning time she even arranged for us to have a packed parcel,Suraj who serviced the room was very helpful, courteous and very polite, the male staff who came to assist for baggage was brilliant help load baggage in to Taxi Siddharth was very professional even ordered Uber at my request

Stayed in January 2024

Best location and staff is super friendly.Best hotel I have stayed in my life.Loved how calm it was in comparison to trident.

Stayed in December 2023

Excellent staff and facilities. The hotel accommodated all our needs and provided an extra bed.

Stayed in January 2024

Nothing

Stunning hotel with fabulous service.

Stayed in January 2024

All things are done perfectly

Very good experience

Stayed in December 2023

Rooms were amazing but could do with some updating technology wise.

Amazing staff and absolutely fantastic breakfast.

Stayed in December 2023

No character at all, felt like arriving at an airport. Service not as slick as it should be for the price point, turn down service did not come at the requested time then we received at call at 11pm when going to bed to ask if we wanted anything for the mini bar. The Ziya restaurant was also disappointing, food was average and we arrived with a ‘this is the only table we can give you’ even though we had a reservation.

Comfortable room good check in

Stayed in December 2023

Nothing! Ok maybe the service at the bar.

Everything, it’s perfect!

Stayed in December 2023

There was nothing not to like.

A perfect hotel with an abundance of amenities. The staff were excellent and very keen to help.

Stayed in January 2024

I have been many times at the Oberoi Mumbai and I have always loved the experience. The property AND mainly the staff are charming.

Stayed in January 2024

Concierge could have been a bit more helpful in planning tours.

Breakfast had more options than we could try. Great choices for vegan and vegetarians. Superb service.

Stayed in December 2023

Room space and how busy it is.

Great location and view. Well maintained.

Stayed in January 2024

We suggest to install a coffee machine at the breakfast restaurant to enable guests to quickly get a cup of Coffee or Cappuccino

Friendliness and Efficiency of Staff / Great Continental and South Indian Breakfast Chef Richard and his team took good of us. Very nice Christmas decoration. Enjoyed the Music of Natascha in the Italien Restaurant Vetra. Possible to use the pool and other facilities in the Partner Hotel Trident

Stayed in January 2024