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Reviews of The Orchid Hotel Shimla 5 stars

Kamla Nagar, Near Hill Groove School, Bhattakufer, Frood, Sanjauli, Shimla, 171006 Shimla, India

#20 of 114 hotels in Shimla

Guests' Choice

Review score

Based on 389 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    7.8

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    had a good stay and staff were very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    small plot and no lawns or greenery bro walk around

    all good

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Its too far from main place, as there is huge problem of fleet taxi service, Hotel can think of prov
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Its fine

    Perfect

    Stayed in March 2024

  • Reviewed: 10 April 2024

    7.0
    It was pleasant and comfortable, the staff service was excellent.
    • Leisure trip
    • Couple
    • Premier Valley View Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff service was excellent

    Stayed in April 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    spacious rooms, heating was working well and overall had a very pleasant stay. The staff are very attentive and cater to your every need.

    Stayed in March 2024

  • Reviewed: 25 January 2024

    9.0
    cleanliness for very peaceful sleeping
    • Leisure trip
    • Group
    • Premier Valley View Room
    • Stayed 6 nights

    I recommend to have hair dryer in Premier valley view room.

    very good breakfast . location little far aways from mall road. But this place very warm welcome and everyone here very friendly. And the most I love to stayed here is the cleanliness of the room that made me sleep good every night. Also helpfull from staff here when one of my friend got fever. i wanna say if someone looking for the place that clean , warm welcome , do things for your request and tasty food . Then the orchid shimla is the one you have consider.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Amazing treatment and well deserved money spent with great customer experience. Never wanted to leave the hotel. Will de
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast buffet was limited , however it was amazingly awesome and delicious food with great texture. There was little to minimal toilet tissue in the toilet.

    Food was amazing. Staff were friendly and accommodating. Facilities were great. Views were great. Staff upgraded to a better room complimentary. Never heard a ‘No’ from any staff member. Staff were guiding us for planning the day. Staff were local to the area. Staff treated my youngest one with great hospitality. Kitchen head Chef came to greet us and seek feedback about the food.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Overall an excellent stay, strongly recommend.
    • Leisure trip
    • Solo traveller
    • Premier Valley View Room
    • Stayed 2 nights

    No beer available at the bar.

    Views and excellent food!

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Wonderful place to go with your family and loved ones... Just away from the bustling center of city
    • Leisure trip
    • Family with young children
    • Premier Valley View Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a good spread for the breakfast with all cuisines covered for the same . There was variety for all the three days we were staying. The staff is very attentive and caters to your request

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Valley View Room
    • Stayed 3 nights
    • Submitted via mobile

    Our stay was very nice at the Orchid Hotel. All staff members were really helpful. Overall service was very good and attentive all the time. My special thanks to Rupesh, Sheetal, Manoj, Mukesh, Aarti, Rishikesh, Dilip. Also to Nikita who showed a very caring hospitality to check whether we have received transport service or not. Though the hotel was bit far from the main city, but the hospitality was very good and I appreciate their concern and nice hospitality. Thank you so much.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    I loved the overall experience.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    rooms don’t have voice cancellation facility that bothered me a lot, kindly pay attention on the privacy of guests.

    I really loved the ambiance and the hospitality of the staff. Food was 10/10, really enjoyed the beautiful landscape.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing is ,the hotel is located in bhaktakufer , a bit far from the city. Perfect for avoiding crowd. If you want to use the swimming pool , with the temperature properly controlled , you must inform a day ahead as when we went to use, that's what we were informed ..

    The staff was incredible. From the executive chef Sulav to servers Roshi , bar in charge surjeet , every single person wants to portray amazing hospitality and make your day by going above and beyond.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    9.0
    Great place , staff and pleasing experience
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good no negatives

    Ambience and cleanliness ❤️ Best staff that I have seen in my recent years of travels😇

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    Value for Money -peaceful Stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hospitality of the staff, they make you feel at home. This hotel is with amazing valley view and serves the best food compared to similar hotels around shimla. This is up to the standards of an Orchid chain.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    9.0
    Great hotel, amazing staff service.
    • Leisure trip
    • Group
    • Premier Valley View Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was little away from shops.

    Modern, clean with great facilities

    Stayed in November 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Distance

    Staff and hospitality

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Good
    • Leisure trip
    • Group
    • Premier Valley View Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good would have preferred a single occupancy rate

    Great valley and city views. Location is good

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Overall very good
    • Leisure trip
    • Group
    • Premier Valley View Room
    • Stayed 1 night

    Just the location seems too far from the Mall road in a crowded day, otherwise the view is very nice.

    The staff was the best part of the stay. Everyone was very keen to cater to every requirement we might have, Sunny the chef ensured that our meals were satisfactory. Akash and his colleagues managed the check-in, check-out and our modifications smoothly and professionally, Vikram was kind enough to share informations on our request and also gifting a book to satisfy them futher.

    Stayed in October 2023

  • Reviewed: 29 July 2023

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Premier Valley View Room
    • Stayed 2 nights

    The gym, kids playground is very small and has suffocated smell.

    They are really nice and welcoming. But should smile a bit more. I got free upgrade to suit, thanks.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    This wouldn't be a 5* hotel in Europe breakfast selection wasn't great towels looked old / not clean

    Nice place and room. Helpful staff.

    Stayed in June 2023

  • Reviewed: 25 July 2023

    9.0
    Value for money.
    • Leisure trip
    • Family with young children
    • Premier Valley View Room
    • Stayed 2 nights
    • Submitted via mobile

    No. Things were fine.

    Breakfast Buffet was good. Staff was also quite courteous.

    Stayed in June 2023

  • Reviewed: 23 July 2023

    9.0
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Premier Valley View Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Hotel staff was very friendly and helpful. The location is very good and quite. Amazing view from the room. We loved the rooftop restaurant.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    9.0
    Very good stay with family ( including kids), would visit again.
    • Leisure trip
    • Family with young children
    • Premier Valley View Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in particular, everything was good. Room size could have been slightly bigger, not a big issue though.

    Property is at a good location amidst nature, slightly out of Shimla (20-30 min from Mall Road) , so you can have a relaxing vacation. All the staff I met in the hotel were very courteous, food is also delicious . All the facilities like swimming pool, spa, kids area, restaurants are well maintained

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Premier Valley View Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are quite smaller except this everything was fine.

    Staff is friendly and the property is beautiful, though the rooms are smaller but you will find exceptional view. Breakfast spread is good, has so much variety and you can even ask to get something made according to your preference. Best part of the property is their Roof top- House of Glass restro! Loved the experience

    Stayed in July 2023

  • Reviewed: 29 June 2023

    9.0
    excellent experience
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    nothing as such

    service of staff specially at Resturant

    Stayed in June 2023

Showing 1 – 25

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