Advertised it had a bar, but actually didn't. Beer only available in the restaurant, no opportunity to relax & drink in the hotel. Very disappointing for a so called 4 star establishment.

Had a pool,

Stayed in March 2024

We tried the massage service, but it was not worth the price. There were a lot of extra hidden costs. There are a few fixes that would improve the overall customer experience. For example, our toilet flush button was temporarily fixed with some tape instead of being properly repaired.

Comfortable room, OK in terms of value for money

Stayed in March 2024

The breakfast was not really good. Not satisfactory.

It was ok for few nights

Stayed in November 2023

Nothing

Lovely pool, good location and very comfy beds! Great value for money

Stayed in October 2023

Great stay

Stayed in September 2023

The hotel is in a quiet street very close to the taj mahal and convenient to many restaurants. Clean building and extremely nice staff. They knew we were travelling for our honeymoon and spent just one night in Agra. The staff went above and beyond to make sure our stay was exceptional. We warmly recommend the place, and if we come back to Agra we’ll surely stay again!

Stayed in September 2023

Hotel is very close to taj mahal Rooms are clean and big with all the amenities . The front office manager took great care of us

Stayed in September 2023

Extremely helpful and courteous staff. Rashi at the front office went out of her way to help us not only with a smooth check in, but also guided us well for our city trip and cab booking. The rooms were clean and the linen was very fresh. The bathrooms were spotless. Though we did not use the pool it looked well maintained. Rahul at the pool insisted that we come for a swim. He was a nice chap. Two things that I’d like to mention..the wi-fi was working in every corner of the property. We were amazed that we could work on the hotel wi-fi during our entire stay. Secondly the breakfast spread was quite decent. Overall the stay was quite pleasant.

Stayed in August 2023

The only drawback was the lack of hot water in the shower - unfortunately it only got tepid at best, and usually was cold.

Room was very spacious, comfortable and had a very large and comfy bed! Lots of natural light through the large window. We had some great roomali roti wraps delivered as room service, and enjoyed being able to make teas and coffees in the room with the electric kettle. We also really enjoyed using the outdoor pool, which was a good size and had nice sunloungers. The staff were very accomodating, staying up to check us in at 4am when our night bus came in!

Stayed in June 2023

location and pool were good

Stayed in March 2023

it's on good location

Stayed in January 2023

Heater was not provided and no first aid available. And The manager denied our request to cancel for the second day inspite of sending a request email through booking.com. he just flatly refused to cooperate and wanted to take the money at all costs. That was highly unpleasant and very unprofessional way of dealing with customers. Manager you are Very very very greedy for money. Shame on you.

Good choice of food. Room was good

Stayed in January 2023

poorly maintained, often no hot water for the shower

good location, very good food and nice restaurant

Stayed in December 2022

They are trying really hard but it is not a luxury hotel at all: you will be paying over average just to get a regular hotel. They don't warn you that the hot water is only working at 7am and 7pm. And that is if you are lucky, we had a problem at 7:30pm and had to wait until almost 9pm to get hot water after complaining 3 times and had a person coming to the room to check that, yes, there wasn't hot water running. Forget about the swimming pool as it doesn't get much sun, the water is too cold and they are right now working on something around the pool so you will have like 5-10 Indian guys staring at you, without blinking.

Good room and a comfortable bed to get a rest. That is all. Honestly, we paid for this place to avoid all the scams around Agra and at least it is honest about what they offer, and that was enough for us, it allowed us to enjoy the Taj Mahal and all the attractions in Agra.

Stayed in October 2022

Hot water was intermittent - staff sought to assist when this occurred. The hotel is also undergoing some refurbishment (in particular around the pool area) but there was no impact in terms of noise.

The staff were exceptional in their service. In particular the Assistant Manager Mr Kumar went above all expectations to assist in facilitating the next leg of our travels - this was greatly appreciated and added to the quality of our stay!

Stayed in October 2022

A few works being done on the property when we stayed and the hallways were average.

This was rated good because they kindly gave us a cake as a surprise for our honeymoon. This was a very nice gesture. The room was big and clean... perfectly passable for a stay in Agra. Lift is also available.

Stayed in August 2022

Property maintenance in poor shape..rooms are full of seepage..bathroom are not clean

Location only

Stayed in July 2022

..,No towel in the bathroom .TV was locked...intercom was having problem..this all when I checked in..but all these were attended after words quickly.

Prompt service after callno

Stayed in May 2022

Mosquitos, very slow service by staff, no water in pool.

Location, bed, bathroom, food price, staff attitude. They try to solve problem.

Stayed in March 2022

nice property big rooms

Stayed in March 2022

Hot water availability in washroom is only for 4 hours from 7-11 AM

Very clean. Room is big and have sofas and cupboards.

Stayed in January 2022

Well

Well

Stayed in December 2021

Room Service can be improved

Great

Stayed in November 2021

Amenities are good. Staff are courteous.

Cost of food is very high.

Stayed in October 2021