Near Padam High Street Mall, Parshawnath Panchwati Chowk Behind Hotel DoubleTree by Hilton, Taj Ganj, 442305 Agra, India
#28 of 144 hotels in Agra
Guests' ChoiceBased on 62 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.1
Facilities
8.3
Staff
9.0
Value for money
8.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 30 November 2023
Enrico
SwedenHallway was quite sensitive to sounds of other guests moving about
Clean and good value for money
Stayed in November 2023
Reviewed: 6 November 2023
Snigdhodeep
IndiaNothing
Good service
Stayed in August 2023
Reviewed: 29 October 2023
David
New ZealandThe only negative was an over zealous toilet flush that splashed a little water onto the floor whenever the toilet was flushed
The staff were fabulous. We were treated so well by every staff member we interacted with.
Stayed in October 2023
Reviewed: 2 October 2023
Ashwani
IndiaFood need to be improved
Stayed in October 2023
Reviewed: 21 March 2023
Olly
Indiano hot water or wifi at night but worked in morning
very nice room, felt very clean and friendly staff
Stayed in March 2023
Reviewed: 30 December 2022
Shweta
IndiaFood is alright.
Rooms are spacious. Comfortable stay. Courteous staff.
Stayed in November 2022
Reviewed: 14 November 2022
Aprila
United KingdomWe had a short miscommunication before getting to the hotel but once we arrived the staff were very understanding, and accommodating and made sure that we were fully happy. The hotel is clean, and comfortable and the food was really good, beyond our expectations!
Stayed in November 2022
Reviewed: 20 August 2022
Ashish
IndiaEnjoyed staying there. Very nice place.
Stayed in August 2022
Reviewed: 23 July 2022
Saurav
IndiaAll good
The ambience and the courtesy extended by the staff
Stayed in June 2022
Reviewed: 29 April 2024
Sage
United StatesIf your look for super big rooms this May not be for you but it was just perfect for my one night in Agra! It was so clean , bright and everything worked !
This place was a wonderful stay. The staff were exceptional! There are a few places in Agra that don’t look like their pictures. This is NOT one of those places ! And the staff where so nice !
Stayed in March 2024
Reviewed: 26 March 2024
Mariana
AustraliaVery nice clean hotel ,good facilities . Breakfast is good with lots of variety and also had a delicious dinner . Staff members are very welcoming and friendly , and they make you feel like family from the moment you arrive . Easy access to Taj Mahal and sites . Highly recommend this hotel.
Stayed in March 2024
Reviewed: 17 March 2024
Anupam
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 March 2024
Sven
GermanyThe description to reach the hotel at booking.com ("behind the hilton") was missleading. It is two crossings away from the hilton.
The staff was very friendly and helpful. Every request was handled fast, professional, friendly and uncomplicated (not typical for indian service). The room was nice, large and clean.
Stayed in February 2024
Reviewed: 17 February 2024
Denisa
SlovakiaNothing
Very very clean. I mean in front of the hotel, reception, restaurant, our room. Our room was cleaned every day. Staff was really kind and helpful. They speak really well English. We had in our room everything we wanted (do not laugh because in India it is not like this in every hotel) namely: towels, toilet paper,hot water, good wifi, soap, shower gels, shampoo, even hair conditioner and moisturizer, drinking water, kettle, tea. We liked also their restaurant. We had included breakfast also and I think it was good decision. You can choose from the menu and from continental, indian to something sweet. This also applies for the dinner. Additionally they have also room service so you can order to your room. They also have hair dryer, just ask on reception. Another important thing is that you can pay by card. Location was more calm, hypermarket on the opposite of the street, 5 minutes by walk and you reach market with local street food, fruit and vegetables, and restaurants.
Stayed in February 2024
Reviewed: 15 February 2024
Michele
GermanyWe felt a bit akward when asking for something in room. Mostly all staff when you open the door push their way through to get in your room, otherwise were nice and helpful.
The hotel was very clean and well maintained. The food in the restaurant was decent, had some room service and breakfast. The staff is very helpful.
Stayed in February 2024
Reviewed: 1 January 2024
Steven
United KingdomThe bathroom and other facilities weren’t up to much.
The room itself was comfortable. Price not too bad
Stayed in December 2023
Reviewed: 25 December 2023
Vyshak
IndiaSlight delay in getting hot water in the rooms, but otherwise no other complaints
1) Room cleaniliness and the facilities inside the room 2) restaurant had very good options for food and they too offer kid friendly food 3) Breakfast buffet was good 4) all the staff were friendly and helpful and mindful
Stayed in December 2023
Reviewed: 28 November 2023
Shiv
IndiaCheek in timings
Gud
Stayed in November 2023
Reviewed: 8 October 2023
Tomas
Czech RepublicGreat place with caring staff. The rooms are AWESOME. Clean and prepared. A lot of towels. AC and fan included. Recommending.
Stayed in September 2023
Reviewed: 1 October 2023
Nc40
IndiaClean Rooms with All Amenties, Modern structure and good Front Desk. Breakfast was decent spread with good taste.
Stayed in October 2023
Reviewed: 27 March 2023
Emmettl
New ZealandFelt strange because so empty when I was there. Far from attractions
This place is good, clean for India. The staff were very attentive. The room was a good size and there is a restaurant. Though it's far from all the attractions there is a night market on the street and a big supermarket across the road.
Stayed in March 2023
Reviewed: 16 December 2022
Ajay
Indiathe staff asked the check out time is 10am and started to give continuous multiple calls on the room line. it was so frustrating as the booking details clearly mention checkout time is upto 11.
Stayed in December 2022
Reviewed: 26 November 2022
Marco
MexicoWe had a very pleasant stay at the hotel, looks new. The attention of their staff to our group was perfect all the time. I highly recommend it.
Stayed in November 2022
Reviewed: 18 November 2022
Rp
IndiaVery good
Stayed in November 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content