Boulevard Road Srinagar, 190001 Srinagar, India
#16 of 104 hotels in Srinagar
Guests' ChoiceBased on 82 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
8.8
Value for money
8.1
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Patnala
IndiaWater mixing system in bathroom is worst . One May get too hot or too cold water all of a sudden in middle of shower . One cannot bathe peacefully, need to be alert or you will get hurt .
Top notch hospitality …. Reception staff Restaurant staff House keeping Security…. All are always alert pleasing friendly helpful … much better than many five star hotels I had stayed .
Stayed in May 2024
Reviewed: 15 April 2024
Arnab
United Arab Emirates1) Unreasonably overpriced 2) Room Rates are equivalent to a 5 Star Property of a Metro city or even more, but in reality it is a well-maintained 3 Star Hotel.
1) Location 2) Food 3) Roof-top restaurant 4) Room
Stayed in April 2024
Reviewed: 1 April 2024
Praveen
United Arab EmiratesThe air conditioning was poor.
The food was incredible. Chef Bilal needs to be specifically commended for his versatility.
Stayed in March 2024
Reviewed: 21 December 2023
Mridul
IndiaNothing as such.
Food was super amazing. The staff's hospitality and the prime location in city is why we would like to visit again soon.
Stayed in November 2023
Reviewed: 31 October 2023
Sanjeev
AustraliaExcellent location. Close to Dal Lake Roof top restaurant was awesome.
Stayed in October 2023
Reviewed: 13 October 2023
Jacob
MoroccoThe staff at reception weren’t very accommodating or welcoming, but the rest of the staff were nice
Very comfortable and warm, amazing shower, and great roof top restaurant
Stayed in October 2023
Reviewed: 10 September 2023
Rajkumar
IndiaPlumbing in the washrooms needs to be checked. Hot and cold water combination and the flow of the water needs to be checked. I was in room no. 203
Location and restaurant were good
Stayed in September 2023
Reviewed: 22 August 2023
Kamal
CanadaCarpet in the hallway was bit dirty. Front reception staff could have been interactive and friendly.
Location was very good. We enjoyed morning and evening walks by the lake. Room and shower were very clean. Restaurant was wonderful. Near by there were many more options to eat. We enjoyed our stay here.
Stayed in August 2023
Reviewed: 20 August 2023
Sumit
IndiaI think the only thing which can be added is a mini fridge in the rooms.
Hotel is located near the dal lake and market. Rooms were clean and nice. The staff was well trained and deserve the best appreciation. The restaurant was the best part of the hotel.
Stayed in August 2023
Reviewed: 30 July 2023
Pankajvarma1
India1. It is located in a crowded street far away from the tourist places. It is supposed to overlook the Lake but actually faces a thin finger of the Lake crowded with houseboats parked very close. 2. The rooftop restaurant has a limited menu and takes a long time to serve but the quality of food is good.
Excellent facilities. Outstanding staff.
Stayed in July 2023
Reviewed: 9 July 2023
Abidul_i
United Arab EmiratesThe bathroom fittings were a bit wobbly, and being on the 3rd floor, the midnight sound of furniture being pulled around on the roof top restaurant was bit of an annoyance. Pretty minor things, though, on an overall very pleasant place. I
Location and the friendly staff. The restaurant food was amazing. The decor was tastefully done and impeccable linen and toiletries. Welcome kahwa on arrival was a wonderful gesture.
Stayed in July 2023
Reviewed: 29 June 2023
Vimlesh
IndiaHardly any space in hotel compound. Location gets noisy due to tourist activities at Dal lake. Not the best place to relax. Part view from hotel is parking lot.
Rooms are nice, spacious. Location bang Opposite Dal lake, though this means it's a busy & noisy location. Restaurant is nice.
Stayed in June 2023
Reviewed: 25 June 2023
Jane
AustraliaFront desk staff were not so friendly
Clean, comfortable, good views & great location. The restaurant staff on level 4 were exceptionally helpful & friendly. Good food choices
Stayed in June 2023
Reviewed: 23 June 2023
Rahul
IndiaExcellent Staff behavior, View from the Room & prompt response to requests
Stayed in June 2023
Reviewed: 22 June 2023
Sarita
IndiaHad to make many calls to the reception for spoons and tea cups
Location was good, breakfast was lovely
Stayed in June 2023
Reviewed: 9 June 2023
Rajinder
IndiaLobby space is very limited
Food and service at rooftop restaurant. Verpal singh restaurant manager was very cordial.
Stayed in June 2023
Reviewed: 23 March 2023
Vijay
IndiaI reaches hotel T 12.30 pm and want to check in early but they denied rudely after that i came on 3pm at that time my room was not ready and nobodybother for this.
The food of their restaurant and behaviours of restaurants’s staff.
Stayed in March 2023
Reviewed: 22 March 2023
Jatin
IndiaI had to wait for my to get ready for us. even though I was late to check in. still had to wait and when I got the room it was under cleaning. the guy gave me the room while they were cleaning it and they left all the dirt outside my room door for that matter.
the location of the property was on spot any tourist would want. bang right opposite dal lake.
Stayed in March 2023
Reviewed: 2 January 2023
Sandhya
IndiaThe cost per night we paid was 12000+. It was way costly for the hotel.
Stayed in December 2022
Reviewed: 7 December 2022
Heena
Indiainternet connectivity was very poor, despite repeated requests with the front desk and the IT team, we still faced issues with the wifi
location is good, food is good but expensive, stay was comfortable
Stayed in November 2022
Reviewed: 29 October 2022
Shefali
IndiaJust the booking rates that vary at the time of booking that is exorbitant should match as per the rate available on that day on the portal or at least the hotel can offer complimentary services of the high price taken earlier rest all good
Fantastic location and view from the hotel, property well maintained just the look of washrooms kills the interiors theme, their terrace restaurant is the TRP of the hotel recommended as the best choice in the area as compared to other hotels in the same area.
Stayed in October 2022
Reviewed: 5 September 2022
Lohit
IndiaService ,Food and the room was very good
Stayed in September 2022
Reviewed: 3 September 2022
Neena
IndiaOver priced
Location, courteous staff and cleanliness
Stayed in September 2022
Reviewed: 28 July 2022
Priyanka
IndiaThe AC in the room is a bit noisy
Location, restaurant and friendly staff
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content