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Reviews of J Hotel and Banquets 3 stars

Jaiswal Chambers, Near Railway Station & Bus Depot, S.V. Road, Jogeswari West, 400102 Mumbai, India

#149 of 675 hotels in Mumbai

Guests' Choice

Review score

Based on 220 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    5.9

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Showing 1 – 25

  • Reviewed: 25 April 2024

    7.0
    Good hotel, needs some improvement
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 10 nights
    • Submitted via mobile

    Cockroaches and insects in the room. Inspite of repeated complaints nothing was done. Also, the hotel is near a mosque and everyday around 5.00 am there weee prayers recited on loudspeaker which woke us up.

    Good breakfast. Nice room, staff were good.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Business level comfort and super location connectivity in Mumbai.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights

    Nothing.

    Breakfast: The breakfast was really good. A few different items every day. Good, fresh items. Staff is constantly on the go, cleaning plates and glasses to replace the ones taken. Available to give orders for eggs as well. All in all, a more than sufficient breakfast. Room: Very spacious. Had a big enough bed for myself, my wife and son. Very comfortable mattress. Had a small table and chair, good view outside the room as well. Spacious bathroom, with a separate shower area. Room Service: They have their own restaurant, so if you order more than 500 each, you get a 20% discount on each order placed. Which is a good incentive, because each meal you order will anyways come to atleast 500 upwards, so instead of ordering each item separately, combine everything and order in one go. Very tasty food. All the dishes ordered were good. Indian, Italian and Chinese. Very good cooks. They deliver the food to your room within 15-20 mins, still piping hot and fresh. Staff: Very friendly staff. They were able to handle kids well, which is not the case everywhere. They could speak hindi and english. Very understanding and always offered help for anything at all. Had an issue with the fridge, and called up the reception, immediately they sent up a staff member to help fix the issue. Location: Very good location as it is right next to railway station which has the best connectivity across Mumbai There are grocery stores and a few restaurants within a few minutes walking from the hotel. Excellent for couples, familes and business trips

    Stayed in February 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights

    -

    The hotel staffs were helpful and friendly during my stay. Their lunch/dinner which has to be ordered from the menu were good.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    A new name, but....
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    The room rate is expensive, with more attractive Air BnBs offering better value. Getting a good night sleep is often very difficult as there were a lot more disruptions during the night, caused by inconsiderate and rude guests. A lot of these appear to be Indian business travellers who come home after midnight and have no consideration for other guests. Management seem to have dropped the ball when it comes to upholding a standard with this, which is disappointing. Also be sure to confirm whatever 'offer' is mentioned regarding their restaurant (spend a certain amount and get a discount etc), as this appears to change without notice and did result in an argument about what had been promised.

    I've stayed at the J Hotel (previously known as Hotel J ESVI) many times over the last 5 years. Although the price is more expensive, it still represents fair value. The newly opened restaurant provides good meals with room service delivery, although it is quite expensive. A lot of the original staff are still here... Radha, Ayub and Rahid are very good at what they do and always go out of their way to help.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Comfotable
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 4 nights

    Perfect for convenient commute and comfortable and friendly stay. Great breakfast

    Stayed in November 2023

  • Reviewed: 5 October 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    No resturant...no proper food available nearby...no soap or shampoo or lotion in washroom other than gel

    Staffs r good

    Stayed in October 2023

  • Reviewed: 17 September 2023

    6.0
    Can select for the location.
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    We booked for 4 rooms with double occupancy and 1 room with single but by mistake we mentioned 8 people instead of 9. Interestingly charges against the double rooms occupancy was the same what we were paying against the single but Hotel charged almost 2,500 extra since we forgot to mention the 9th Person. Also the breakfast is fixed and portions are small.You need to pay extra if you ask for additional portion.

    The location is good for the exhibitors or the the person who is visiting the exhibition. Its hardly 10-15 minutes drive form the NESCO centre and also near to some good restaurants.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Overall good
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    breakfast

    room cleanliness

    Stayed in September 2023

  • Reviewed: 2 August 2023

    7.0
    Good price-quality
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There was no hot water

    Clean and good price-quality relation.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There were lots of flies in the room. The room barely had the facility to move around. The location is also next to the train station and hence noisy. The reception staff was not very friendly.

    The hotel building as such is nice and clean and the breakfast is decent.

    Stayed in July 2023

  • Reviewed: 29 March 2023

    7.0
    Good budget hotel at a good location
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 7 nights

    Even though my stay was very pleasant there are a few things that could be improved. While the bathrooms were clean, the fixtures themselves need to be replaced as they are old and rusted. I did notice cockroaches on the floor and one in my room which was taken care of by the housekeeping staff. The rooms were small in size even for a double which is why I booked two rooms for me and my Dad.

    Overall had a good stay at this place, staff were very courteous and extremely helpful. We had two rooms booked for about a week and both rooms were cleaned regularly, ACs working well, well maintained elevator etc. Rooms were properly sound proofed which was a blessing considering the hotel is right next to the railway station. Breakfast was average with different options everyday. The location is great as it was easy to travel back and forth with lot a lot of transportation options.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    8.0
    recommend
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    no in house restaurant

    nice location, good staff, clean rooms

    Stayed in March 2023

  • Reviewed: 14 March 2023

    8.0
    I would love to come back
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    main entrance is not well maintained which gives it a

    location - it’s 30 meters from the Jogeshwar station. during day time you will find 100s of auto outside station but no traffic jam.there is a McDonald’s in the sae building. if you want to eat outside then Delhi darbar and Delhi Zaika are good restaurants Staff is very helpful. Radha, Sagar and Sumit . one of group members left their phone in the room on checkout but then the staff helped us to find it . I left my book and they find it next day. I saw lots of good comments on review and now I know the reason sound prof- hotel is on busy road you can see the train station but noise inside rooms were clean. bath rooms were clean

    Stayed in March 2023

  • Reviewed: 18 February 2023

    8.0
    Good place to stay on the rail line.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    A breakfast room would have added to our experience.

    Good, tasty breakfasts, but served in the room. Very friendly staff. Good basic hotel and good soundproofing

    Stayed in February 2023

  • Reviewed: 29 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room service

    Location

    Stayed in January 2023

  • Reviewed: 27 January 2023

    8.0
    Good place for a short stay
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was a bit off-putting, just next to a local railway line but for some it could be a big plus

    The rooms were small yet perfectly clean and so were the bathrooms. The staff especially Radha and other guy at reception were exceptional, courteous and prompt.

    Stayed in January 2023

  • Reviewed: 7 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    long process to check in. hot water not works.

    nice place

    Stayed in November 2022

  • Reviewed: 29 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that needs to be improved is the reception person. The lady named "Radha" was bit impolite and bossy, she made us change our baggage from here to there and she was speaking rudly :/ But there were 2 other guys at reception at night (Sumit or someone I cant recall name correctly) both were kind, helpful and polite.

    All over everything was good. Location,cleanliness, plus point that we really liked is elevator. As we booked superior room, room size was pretty good and comfortable.

    Stayed in December 2022

  • Reviewed: 25 December 2022

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Its value for money

    Stayed in December 2022

  • Reviewed: 24 December 2022

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Things are ok

    Stayed in December 2022

  • Reviewed: 24 December 2022

    8.0
    Very good
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights

    But booking.com confirmation not reached to hotel properly . Intially we are very very struggling to confirm our room. very irritated and frustrated. they are not given our booked on 1st day

    But booking.com confirmation not reached to hotel properly . Intially we are very very struggling to confirm our room. very irritated and frustrated. they are not given our booked on 1st day

    Stayed in December 2022

  • Reviewed: 8 December 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    All ok, no regrets at all

    Very very close to local train station Jogeshwari , i will book again if I happen to visit again

    Stayed in December 2022

  • Reviewed: 20 November 2022

    8.0
    Good value for money
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    The sound of trains and the early morning Prayers from the Mosque are a bit disturbing

    Nice clean room and bathroom

    Stayed in November 2022

  • Reviewed: 6 November 2022

    6.0
    Pleasant
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bucket was broken in bathroom.

    Staff customer service was good. Very helpful. Overall, happy with room.

    Stayed in November 2022

Showing 1 – 25

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