Stayed for one night. Situated at amazing location. The food was very flavourful. We ordered a Vegetarian Tandoori Platter and Triple Decker Sandwich and it was absolutely delicious!

Stayed in May 2024

EVERYTHING

Stayed in May 2024

In wi fi signal was very week

location is perfect

Stayed in April 2024

Breakfast seating was a little chaotic due to not enough seating

Location next to metro

Stayed in March 2024

Breakfast options were minimal- only bread and butter and banana were available

Location was excellent

Stayed in March 2024

Room services.

It is very near to the Rly station and very well located

Stayed in March 2024

NO internet. While they claim to have internet and provide a password, the signal is so weak couldn’t connect.

Good location. Nice room, great shower. Staff pleasant.

Stayed in March 2024

Breakfast buffet could have more variety. Taste is good though

The crisp new rooms with lovely decor. Clean and comfortable

Stayed in February 2024

Some smoking smell here and there

Clean and good facilities

Stayed in February 2024

AC could have been better . The control panel did not seem to work

Location suited me a lot .

Stayed in January 2024

Not well Maintained. Room had musty smell and air vents of central AC was dirty.

Location, Hospitality and food

Stayed in January 2024

Smoking is allowed in Wing A & Wing B rooms. And, also the room sound insulation from the main door needs lot of improvement as the smell of smoking & noise from the lobby was a little discomforting after 8PM. Lesser family crowd & more of business crowd here.

The courteous reception staff, in-dine staff & house keeping.

Stayed in December 2023

Maintenance team must improve the premise issues like water leakages on the first floor I front of Resturant.

Excellent food helpful staff.

Stayed in November 2023

It's very good

Stayed in September 2023

Nothing

Everything

Stayed in May 2024

The corridors smell like cigarettes as staff and other guests smoke on the escape stairwells. Dirty socks of the previous guest were on in the room. Mentioned both to reception staff and they were surly and dismissive. The porters were too pushy for tips. The bar staff tried really hard and wanted to give good service but have been failed by management by not having any training nor a bar stocked well enough to deliver anything on the menu. Cocktail ingredients unavailable and they ran out of beer and we waited a long time for warm ones to be brought in. The price of breakfast has increased and not updated on this website. The breakfast coffee machine was crusted with weeks of spilled and not cleaned milk. Health hazard. Not adequate for international standards.

The bed was comfortable and room well decorated and modern. Good hot water and water pressure in the shower. We had dinner and the food was very good. The bar staff clearly wanted to deliver good service (but were hindered by inadequate training and poor management).

Stayed in February 2024

The pool water was very dirty and it seems it is not at all cleaned. There were monkeys in the pool and gym area. Need to maintain proper hygiene in pool.

Breakfast was good and ladies at reception were very polite and understanding.

Stayed in April 2024

Enjoyed stay moreover Staff is very courtesies, always ready to give best service. Great location definitely visit again👌👌👌👌

Stayed in April 2024

Perfect stay! The hotel is next to the Metro so you can reach it easily from the airport or train station. Breakfast was fantastic as was the service. The rooms are spaceous and confy.

Stayed in March 2024

Like many metropolitan areas in India, the air quality in Lucknow is poor. The hotel rooms are fine though as the air is filtered.

The food in their in-house restaurant was better than most Indian-American restaurants I have eaten at in the USA (and I have tried many of them). The staff in the hotel and restaurant were top-notch. One thing which never seems to be mentioned is that the hotel is about 100 ft from a subway stop! Unfortunately, I didn't discover that until my last morning there. The subway is very clean and patrolled by local police.

Stayed in February 2024

There so difference between photograph and real time Bad smell and room's wooden floor was in worst condition, they changed our room after complain, In another room we were facing other problems Due to headache of discomfortability , we decide to check out from

Stayed in March 2024

We were allotted an inferior room. On informing them, the staff took about 2 hours to shift us to new room which had been cleaned in haste. The electric kettle was very dirty so were the cutlery in the room. We called and asked them to either change the electric kettle or provide us warm water for our daughter but they said they would change it but never did. We had to purchase an electric kettle of our own due to this.

The location is quite good if you wish to visit nearby market areas.

Stayed in February 2024

Everything in my room was broken

Broken chairs

Stayed in November 2023

Very nice and professional hotel staff

Stayed in December 2023