There are no lifts, so not suitable for anyone who has trouble climbing stairs. The open shower was a little inconvenient though not a deal breaker.

Wonderful location in the White Town, within walking distance of the Promenade and other tourist spots. Charming building, large room that was very tastefully decorated and super clean. Very helpful staff and delicious food.

Stayed in March 2024

The rooms are quite dated. A " small "investment in this would definitely add value to the seemingly high rate they charge to comparable properties in India and elsewhere.

Great ambience in common areas, super helpful staff, breakfast was nice.

Stayed in April 2024

The service could be a little bit better, the first day they didn’t let us know that our massage had a delay and the second day they called us in our room during our massage which was not really nice.

The hotel is super well located and our room was very spacious and well decorated. We got lot of amenities and a good coffee machine, which is not the case everywhere! We got a great massage in our room. The food is delicious!

Stayed in April 2024

Nothing to dislike. It doesn't have as much 'traditional /colonial' vibe as some of the other hotels in the area, but we enjoyed tne buzzy modern feel. The room rate is quite expensive, but the bar/restaurant is better value than other places in the quarter.

Great location right in the heart of the French quarter. Old building renovated with a contemporary vibe. Excellent restaurant and bar, which made the place feel very buzzy. Room very comfortable, great shower.

Stayed in March 2024

N/A

Great location. Comfortable.

Stayed in March 2024

Nothing

The room was comfortable and pleasant to stay in, the food was excellent and the staff were really great, very friendly and helpful.

Stayed in March 2024

It was okay. No major complaints. Service was prompt . Allow swimming in LA Villa fir Villa Shanti guests.

Food menu was good and varied and fishes well prepared

Stayed in March 2024

Hairdryer is not working properly. Need adjustment. Room No. 6

Location is good. Foods are delicious.

Stayed in March 2024

Nothing

Hospitality,the room,food everything was excellent

Stayed in February 2024

The decor is a bit bland, breakfast has to be ordered the day before, that isn’t great as I don’t know what I fancy eating in the morning. The bedding is synthetic (not ideal in a warm environment)

The hotel overall is good, it is quiet inside, the location is fantastic, the staff is helpful.

Stayed in February 2024

Property is very well maintained, staff is very friendly and professional. The restaurant (breakfast and dinner) is one of the best in Pondicherry. The lady performing the massages is also very skilled.

Stayed in February 2024

Great location, lovely staff, very clean and comfortable, excellent restaurant.

Stayed in February 2024

N/A

Great location, staff, facilities, and location! Highly recommend staying here!!

Stayed in January 2024

Washroom faulty design and layout. The bathing area is completely open which prevents privacy of individuals. The toilet area is only having commode and the wash area is far from there which you need to go through the room. Horrible layout.

Location

Stayed in November 2023

The mattress on the bed can be improved. It is not uncomfortable by any standard. Nevertheless, it is not of the standard of a top class hotel which the property otherwise aspires in all aspects.

The entire experience was highly satisfactory. Mr. Shubhojit personally assisted us ensuring Airport pick-up and promptly fulfilled all other requirements. We stayed for two nights. Found the room extremely spacious, clean and well maintained. I would recommend this place to anyone who is looking for a comfortable stay in White town at the most central location. It is walking distance from the Promenade Beach. Villa Shanti serves à la carte breakfast (and not the typical spread out buffet) with three course meal in the complimentary breakfast. Seats are reserved on priority in the restaurant for the Hotel inmates. There are no lifts but the luggage is carried with warm hospitality by the hotel staff. I do not think that there is anything amiss while staying on this property. The ambience is fantastic and terrace is spacious. Overall a great experience. Mr. Subhojit is doing an excellent work in ensuring the smooth stay. He personally attends to the visitors with warmth.

Stayed in January 2024

We booked 3 rooms. The third one on the ground floor was over priced- not much light nor privacy and quite noisy as too close to busy restaurant. Rooms on ground floor must be avoided!

Great vibe. Loved the breakfast

Stayed in January 2024

The road to Hotel.

The ambience and service was very nice

Stayed in January 2024

very very courteous and helpful staff, great location. brilliant in-house restaurant

Stayed in December 2023

Beautiful, clean, elegant. Great location. Quiet and calm.

Stayed in December 2023

We were a bit worried about the noise from the restaurant, but honestly there was no disturbance in our room on the first floor. Rooms on the ground floor should be avoided.

Great location, cheerful, well priced with a great restaurant.

Stayed in December 2023

Could not fault it.

Friendly helpful staff excellent room,and wonderful food,not to forget the breakfasts.

Stayed in December 2023

seems like construction in gutters on surrounding streets . had to walk on streets with cars , auto rickshaws , motorcycles. no fault of hotel. hopefully will be repaired.

excellent room , modern / clean. comfortable bed. great restaurant in hotel . recommend an upper floor since restaurant is in courtyard next to all ground floor rooms.

Stayed in November 2023

Only four 500ml water is provided in a day. In a coastal area one tends to get dehydrated therefore water is a must when you are charging so much per day. We were there to celebrate our anniversary which I had informed during booking but no one in the hotel acknowledged that. Maybe they forgot since the hotel was busy. I had a bad experience with one of the hotel staff during booking (Subhajit). He messaged me in a way that didn't go well with me.

The location is good. Spotless clean room. I was traveling with my one year old and I had requested the hotel to thoroughly clean the room prior to arrival. The public was spic and span. The hotel is very well maintained. The chef had made excellent baby food for my son. The staff is very helpful and highly professional. I do not remember names but all of them were so cordial and warm.

Stayed in November 2023

Breakfast was not as good as we expected for a foodie hotel but we ate dinner one night which was very good.

Location and the staff we’re really helpful. They arranged our road transport to our next destination which was 7 hours by road. This was done brilliantly and the driver was first class

Stayed in November 2023