42, Figure of '8' Road, Bedford Coonoor, 643101 Coonoor, India
#13 of 15 hotels in Coonoor
Guests' ChoiceBased on 87 hotel reviews
6.1Cleanliness
6.1
Comfort
6.3
Location
7.8
Facilities
6.0
Staff
7.1
Value for money
5.9
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Parashurama
IndiaThe receptionist could be little proactive and didn't provide information in time which had led to unnecessary confusion.
Food was very good, hotel was cool..
Stayed in May 2024
Reviewed: 25 April 2024
Anand
IndiaMaintenance is very poor. The furniture's in the room really needs a face-lift. The TV is nearly 25 years old and can't see the pictures properly. Bathroom is very basic only the essentials are available.
The breakfast was good. The location of the property is very good. As it is in the midst of the town. The reception desk arranges for an auto if required and the auto comes in a jiffy. Rooms are kept clean. They even changed the bedsheets after we complained about stains in the sheet. 🤪🤪
Stayed in April 2024
Reviewed: 23 April 2024
Panicker
United Arab EmiratesHotel overall needs refurbishing.
Slightly away from town, so calm. Conventional and conservative hotel. Clean room. Hot water. Sincere staff. Hv a nice multicuisine restaurant. They have an awesome veg restaurant maha laxmi somthing 5 minutes walk from hotel. Lot of autos.
Stayed in April 2024
Reviewed: 19 December 2023
Logeswari
IndiaNo restaurant & maintenance was not that good
Very near to commercial place
Stayed in December 2023
Reviewed: 6 October 2023
Ravindra
IndiaWash room is not good
Peaceful Food is ok
Stayed in October 2023
Reviewed: 18 May 2023
Babu
IndiaStandard room Size was compact with bathroom access way difficult with 5ft door 🚪 height 1)Making tall persons befre getting used will inevitably get bumped once or twice with door frame. 2)car parking in open space getting movement of vehicles and noise in late night
Since standard room had some inherent difficulties where I checked in initially. Deluxe rooms I had checked in on day 2 after hotel got the upgrade
Stayed in May 2023
Reviewed: 2 August 2022
Kannan
IndiaRooms have no leg room. The balcony provided need to be closed because of monkey menace. Better to have provide a spacious wardrobe in the place of balcony. The hotel has no cabs on their own or under their contract and hence what they try to provide for conveyance is always costlier. Apart from breakfast, for lunch and dinner variety of South Indian food available is minimal
The breakfast, service, security are good
Stayed in July 2022
Reviewed: 21 May 2022
Jeremy
IndiaMust arrange a snak bar since no shopes are available nearby. Also make possible food those who join late..
Breakfast 😋
Stayed in May 2022
Reviewed: 13 May 2022
K
IndiaRoom maintenance
Location
Stayed in April 2022
Reviewed: 14 November 2021
Fazil
IndiaThe English breakfast was nice 👍
It was excellent with choice of good menu👍
Stayed in November 2021
Reviewed: 9 November 2021
Arun
IndiaOn the day of breakfast, me and my friend visited to the hotel restaurant (Vivek) where we stayed. At the time, I have requested the staff to serve one omelet but the behavior of the hotel manager is the worst... seems he shows his attitude that i am asking for his own house... Tats are not good and specifically in the time eating. We paid and we requested.. what's there in that? Note: Only the manager is not good. apart from that everyone is fine.. (This feedback is everything related to that restaurant). Apart from that everything is good. This manager guy looks short and wore glass on his face (This is what i noticed in the time of serve.)
Stayed in October 2021
Reviewed: 7 November 2021
Frixon
United Arab Emiratesnice atmosphere
Stayed in November 2021
Reviewed: 17 October 2021
Siddiqui
IndiaPoor maintenance. House keeping doesn't exist. Except for the day i checked in, all other days made my own bed. Had to request several times to get the room cleaned. Hand faucet in the bathroom was leaking. Charging almost equivalent to a three star property, but standards are less than 1 star also.
Location of hotel is good. Along with complimentary breakfast,the hotel also provides complimentary evening tea and snacks which is good. The hotel has provision of bonfire in the lawn along with a projector which makes the evening snacks a real treat.
Stayed in October 2021
Reviewed: 5 October 2021
Mohd
United Arab EmiratesRooms, Bathroom
Breakfast, Staff, Restaurant, lawns
Stayed in October 2021
Reviewed: 29 May 2024
Salman
India2 days back I stayed here This was the worst stay I have ever been The standard rooms are not even a penny worth There is no hot water after 10 AM as they use solar and diesel generators instead of geysers and you die in the cold weather of coonoor The staff/management doesn't even bother about your concerns The beds in standard rooms are not even proper and they are charging 2800 per night which is ridiculous for the service they provide You won't get to eat anything nearby and the restaurant in the hotel provides only breakfast and you need to walk 1.5km for lunch /dinner Over all I would say go Ooty directly you can definitely find something worth for this cost, this hotel vivek is absolutely not recommended
2 days back I stayed here This was the worst stay I have ever been The standard rooms are not even a penny worth There is no hot water after 10 AM as they use solar and diesel generators instead of geysers and you die in the cold weather of coonoor The staff/management doesn't even bother about your concerns The beds in standard rooms are not even proper and they are charging 2800 per night which is ridiculous for the service they provide You won't get to eat anything nearby and the restaurant in the hotel provides only breakfast and you need to walk 1.5km for lunch /dinner Over all I would say go Ooty directly you can definitely find something worth for this cost, this hotel vivek is absolutely not recommended
Stayed in May 2024
Reviewed: 22 May 2024
Nageshwar
IndiaLocation is somewhat isolated. Some location awareness may be provided to visitors prior.
Breakfast was tasty and healthy. We'll maintained, clean environment. Staff are very cordial and supportive.
Stayed in May 2024
Reviewed: 30 April 2024
Anand
IndiaEverything could have been better... Except for the pleasing front office personnel
Gave me the room at 12.40pm in 2nd floor. No lift. Bed was all bubbles. At the lunch, the in charge told us to have food outside or in the lawns because they have a party and restaurant is only for them. Such an Irresponsible reply. And next day they have a party in the lawns with DJ sound playing in the afternoon and continued till 9.45 in the night. Waste of money.
Stayed in April 2024
Reviewed: 27 April 2024
Joseph
IndiaTheir service was bad.Room service was just okay
Stayed in April 2024
Reviewed: 2 April 2024
Kumarakurubaran
IndiaApproach road no lights is there that’s only bad
Very clean
Stayed in March 2024
Reviewed: 20 February 2024
Umar
IndiaRoom not good
Good
Stayed in February 2024
Reviewed: 7 November 2023
Newton
IndiaWish the blanket covers more cleaner.
Good. Location is beautiful. Full of greenery. It was a feast to my eyes.
Stayed in November 2023
Reviewed: 24 June 2023
Sutonuka
IndiaThe service was bad. The rooms were not clean and well maintained. The staff were not upto the mark . Had to make multiple calls for any request . Made a complain also to the managers.
The outside look and location
Stayed in June 2023
Reviewed: 9 May 2023
Kiran
Indianot worth for money. Property rooms was not clean and very basic. closet in room had bottle where previously who was there had checked-in there which was not cleaned.
Breakfast was okay but not so great.
Stayed in April 2023
Reviewed: 9 April 2023
Shenoy
IndiaCleanliness can b improved.
Breakfast options were okay. Not many options but whatever provided was tasty. Garden nd bon fire is nice experience. Compared to other hotels in the area, I feel this property is spacious. Wood fire pizza place is awesome.
Stayed in April 2023
Skegness, UK
Champagny-en-Vanoise, France
Gosztola, Hungary
Erzurum, Turkey
Kuala Lumpur, Malaysia
El Puerto de Santa María, Spain
Missoula, USA
Rovinj, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content