Sant Savata Mali Marg, Opp Gloria Church,Hotel Heritage Compound,Byculla East, 400027 Mumbai, India
#59 of 59 B&Bs and Inns in Mumbai
Guests' ChoiceBased on 194 hotel reviews
7.3Cleanliness
7.9
Comfort
7.5
Location
8.0
Facilities
7.2
Staff
8.2
Value for money
7.8
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 April 2023
Ram
IndiaIt was safe,good location and freindly staff.
Stayed in April 2023
Reviewed: 22 March 2023
Wito史瓦托
Poland*beds stacked one on another - not meaning bunkbeds - there's just not much space left for anything *Very bad wifi signal *Fans are fitted straight under the lights which makes the whole space blink at least 10 times per second. It drove me crazy and was impossible to avoid from the top bunkbed *The ac was faced straight at my bed in the distance of less than 1m - as it had automatic program it was just making me uncomfortable in the random moments of the night *The disabled rooster shouts at random moments of the day
*clean and spacious blanket *good localisation *Locker, they give you the padlock if you ain't have one *Water heater in the showers *More than one toilet and shower (as separate places)
Stayed in March 2023
Reviewed: 20 March 2023
Kate
Czech Republicwe could leave our luggage after check out! very nice staff and room was absolutely clean!:)
Stayed in March 2023
Reviewed: 20 March 2023
Sreerag
IndiaThe rooms doesn't have attached bathroom
The location is really good, well connected locality with good restaurants nearby. Well mannered staff.
Stayed in March 2023
Reviewed: 18 March 2023
Martin
NorwayNot the best area, not so much around, a few shops and restaurants, but not a touristy area. Small shower areas that could be cleaner/better. The dorms are basically one big open area.
Just okey. About 20-30 mins walking to the main train terminal. Close to local train station. Beds are big enough for me, I'm 189 tall.
Stayed in February 2023
Reviewed: 6 March 2023
Isabel
United KingdomClean with good air con, felt very safe and lovely staff.
Stayed in March 2023
Reviewed: 2 March 2023
Gupta
IndiaBathrooms are lil bit congested
Staaff was nice and cooperative
Stayed in March 2023
Reviewed: 1 March 2023
Ieva
LithuaniaWifi was not working well
The hotel looks clean.
Stayed in March 2023
Reviewed: 25 February 2023
Michael
GermanyYou will feel like it's called - welcome! Super friendly staff. Thank You Guys. Namaste.
Stayed in February 2023
Reviewed: 17 February 2023
Vikram
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 January 2023
Janne
NetherlandsToo much hassle in this place. I'd asked on Booking whether it was possible to check in early as we arrived by sleeper bus in the morning, but there was no response. When we got there we were thus expecting to have to wait a bit, but were pleasantly surprised that there was a room ready. No one told us that after 20 mins of getting comfortable in the room we would have to change without explanation. They told us to wait for 10 mins while they told another couple in a different room to check out soon, even though it was 10 and check out is at 11. After 20 mins of waiting I went to ask what we were waiting for and the manager shrugged as he told me to wait another hour. We were displeased as we'd been travelling for 15 hours and no one was telling us what the hassle was about, but left our bags and went for breakfast to check in later. When we did, we soon found bedbugs in the beds, so we asked to change again. We were only able to move that evening into the same room we'd been in that morning. Definitely a very unprofessional vibe, not recommended after a long journey in an already chaotic city, and definitely also not cause of the bedbugs ofc. The location is quite far from the main tourist spots, but that's also just cause it's cheap.
The room (once we got it) was nice and clean, with attached bathroom
Stayed in January 2023
Reviewed: 16 January 2023
Andrew
United KingdomOnly staying 4 nights
House of Memories is very quiet and all you can hear are the frogs and birds. However it is set just 10-15 minutes from the constant noise of the main Main Street with its shops. The beach is only 5 mins away where can find bars. The best food we had was at Mama Cecelias bar which is the first bar you will come to. The staff at HOM are great from and very helpful.
Stayed in January 2023
Reviewed: 22 December 2022
Adharsh
Indiacleaniless and loud noice
good staff
Stayed in December 2022
Reviewed: 11 December 2022
Pramod
IndiaDay time AC is off, no separate place to eat if your order food online
Cleanliness, location, AC, budget friendly
Stayed in October 2022
Reviewed: 16 November 2022
Nikita
RussiaEverything is great: really awesome people, clean room & bathroom, safe place! Each question you have is going to be settled down immediately. I'd love to stay here again!
Stayed in November 2022
Reviewed: 19 October 2022
Raquel
ColombiaDisposition of the staff, very nice and kind.
Stayed in October 2022
Reviewed: 7 October 2022
Pavana
IndiaRoom was very good and clean
Stayed in October 2022
Reviewed: 2 August 2022
Reinout
Netherlandseverything, if you longer than 1,70 the beds are far to short
don’t stay here unless you want the owners to have a full dinner meal with a lot of noise in the middle of the night
Stayed in August 2022
Reviewed: 11 July 2022
Eriks
Icelandkind personal
Stayed in July 2022
Reviewed: 28 June 2022
Peter
IndiaExcellent location and nearby to all important markets and shopping centres
Stayed in June 2022
Reviewed: 11 June 2022
Surendra
IndiaRoom was not available at the guest House. They said they have no communication from booking .com. I had to run around for accommodation with luggage in hand and family. Embarrassing experience. Have I done wrong booking through you.
Stayed in June 2022
Reviewed: 21 May 2022
Anant
IndiaRoom had no window or opening, suffocating.
No breakfast in the place of stay available. Location is good.
Stayed in May 2022
Reviewed: 11 May 2022
Rafael
Spain110% recommended, big room, everything clean, excellent conditions, ac, near to the train (3 minutes), and very friendly workers, always willing to help, especially Shamim Ansari
Stayed in May 2022
Reviewed: 13 February 2022
Pavnesh
IndiaVery very very small, tiny bath room and the hight of the bathroom is just touching my head.
Room size is average.. as we paid.
Stayed in February 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content