interior is perfect combination of Kashmiri culture and modernity. I had lovely time at the hotel. Sofia ( hostess ) adding more value to it. here Mr. Talat, will attend you to ensure your stay was comfortable. Food was delicious and other staff of hotel were equally polite and friendly.

Stayed in April 2024

In terms of value for money for the price that the hotel charges, I feel that it can do a little bit more.either improve the quality and upkeep of the rooms or provide some additional facilities. Even a simple, welcome, fruit basket, and refreshment in the room, will make a big difference. Staff is very good and polite and helpful. The hotel can get a little bit more training for the staff to give them a little more polish. We had one meal in the restaurant which was of an average quality. We felt it was too heavy and overspiced.

The hotel is located between the airport and the city. So after a long flight, it was good to be in the hotel quickly and most of the locations in Srinagar are not too far from the hotel. The hotel is quite warm and welcoming but for the price it feels a little small in terms of the room sizes or the level of luxury that one would expect at this price point. Staff is helpful polite and attended to every need of ours.

Stayed in March 2024

Slightly overpriced. Food quality can be better.

Excellent ambience and good hospitality with quick service

Stayed in February 2024

Food quality was good but variety was lacking.

The staff was extremely nice and helpful. The room was spacious and clean. Loved the ambience especially the reception and waiting area is beautifully designed.

Stayed in January 2024

Fluctuation of lights.

Excellent location, beautiful interior with high class ambience. Luxurious Kasmiri carpets added cherries on the cake.

Stayed in January 2024

The hotel is located very close to the airport which was convenient for us. But what made our vacation really special was the staff at the hotel. Special mention to front desk staff Yasmina. We booked a room for only one night and thought we would book other hotels in different locations like Pahalgam and sonamarg but because we enjoyed the service from the staff especially Yasmina so much, we decided to extend our stay at the hotel for 3 more nights! Yasmina extremely professional, genuine and sweet person. She definitely deserves a promotion. Also Firdosa in the restaurant is also great at her job.

Stayed in November 2023

The location is little far from city, but that is manageable as everything else just makes up for it!

The staff, the property everything is nice We stayed 3 nights and the staff helped us fir everything!

Stayed in October 2023

Name is confusing with Welcome group a reputed chain. Booked the property thinking it's operated by them.

Stayed in August 2023

No other facilities like gym or spa for the amount of money they charge per night. Average room and quite overpriced. Bathroom is small and inconvenient. Food has no taste at all and overpriced again.

Its spacious and pretty. Staff is very sweet, helpful and considerate. A little away from the centre but Location is good. Hotel and rooms are very clean

Stayed in September 2023

Little dingy and not well appointed

We were a little disappointed with the property location and facilities. The food was also just moderate and it didn’t feel like a welcome group hotel

Stayed in March 2024

Non

All of it

Stayed in March 2024

The food was amazing ! All freshly prepared and was given to us with great love! The hospitality was outstanding

Stayed in March 2024

The decor, the amenities and the ambience of the hotel is that of a 2 star property. I was misled by an ITC tag to stay here. There was loud music by a group who was given the loans for bonfire. I wouldn't stay here again.

Location was okay but the property does not qualify to have an ITC tag. The decor, the amenities and the ambience of the hotel is that of a 2 star property.

Stayed in February 2024

Lighting in the hotel was most depressing. And everything was inappropriately placed in the room including bathroom

Staff

Stayed in December 2023

Morning buffet was very bad. Food was cold and stale and tastless.

Rooms and room service was great. Staff was awesome but food quality and taste sucks and made the overall experience bad for us. Welcome kehwa was great!

Stayed in September 2023

breakfast was of poor quality.

Stayed in September 2023

I had the pleasure of staying at WelcomHeritage Grand Hotel in Srinagar for four nights, and I must say, it was an exceptional experience. From the moment I arrived, the service was impeccable, making me feel truly welcomed and cared for. The rooms were not only comfortable and beautifully designed, but also spotlessly clean, ensuring a restful stay. The culinary offerings were a delight to my taste buds. The variety of dishes, along with their impeccable presentation, showcased the culinary expertise of the hotel's chefs. Each meal was a delightful journey of flavors, leaving me craving for more. The hotel's location was another highlight. Situated in the heart of Srinagar, I was able to enjoy the breathtaking beauty of the surrounding landscapes while still having convenient access to local attractions and markets. However, what truly set this hotel apart was its staff. The dedication and warmth displayed by each staff member were remarkable. They went above and beyond to ensure that every aspect of my stay was perfect, catering to my needs with genuine care and attention. In conclusion, my experience at WelcomHeritage Grand Hotel was nothing short of excellent. If you're looking for a place that offers top-notch service, delectable food, luxurious rooms, a prime location, and an incredibly attentive staff, then look no further. This hotel exceeded my expectations in every way, and I can't wait to return for another memorable stay.

Stayed in August 2023

The food could have been better.

Everything. The location is excellent. We booked a 3 bed room cottage amongst friends. It was an excellent property. Just eating and drinking from your balcony listening to the burble of the majestic lidder river would give you your holiday it's worth.

Stayed in June 2023

Food was not good and Air conditioners were not working

Bedding was neat & clean

Stayed in June 2023

Almost every other guest we saw had some or the other complaints. Although the staff is friendly, they're not very knowledgable. Service in the restaurant was slow, and the food was inconsistent. We ordered the veg club sandwich three times, and each time we got something else.

The lobby entrance was very beautiful and the staff was very friendly. The rooms were also good. Tasteful decor. Close to the airport.

Stayed in July 2023

There are no comments available for this review

Stayed in May 2024

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Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024